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  • All HBS Web  (2,739)
    • People  (11)
    • News  (805)
    • Research  (1,504)
    • Events  (9)
    • Multimedia  (11)
  • Faculty Publications  (561)
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  • December 1987 (Revised August 1990)
  • Case

Florida Power & Light's Quality Improvement Program

Describes a major electric utility's highly successful effort to institute a comprehensive quality improvement program throughout the organization. Designed to be used in a comparative analysis of the quality improvement effort described in Paul Revere Insurance Co.... View Details
Keywords: Organizational Change and Adaptation; Quality; Performance Productivity; Utilities Industry; Florida
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Hart, Christopher. "Florida Power & Light's Quality Improvement Program." Harvard Business School Case 688-043, December 1987. (Revised August 1990.)
  • September 2020 (Revised June 2021)
  • Case

GreenFire Energy, 2020: Geothermal Innovation

By: John R. Wells and Benjamin Weinstock
In June 2020, GreenFire Energy Inc. (GreenFire) presented its report to the California Energy Commission indicating that its proof of concept project to demonstrate its new geothermal electricity generation technology, ECO2G™, had been a success. While conventional... View Details
Keywords: Geothermal Electricity; Renewable Energy; Energy Generation; Technological Innovation; Commercialization; Strategy; Decision Choices and Conditions
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Wells, John R., and Benjamin Weinstock. "GreenFire Energy, 2020: Geothermal Innovation." Harvard Business School Case 721-392, September 2020. (Revised June 2021.)
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

her research. New Business: Teresa, tell us about the general context of your research. Teresa Amabile: With all the focus entrepreneurs and business executives place on strategy, they can lose sight of the people "in the... View Details
Keywords: Re: Teresa M. Amabile
  • 02 Nov 2012
  • News

E Ink Founder's Startup Goal: Power The World With Efficient Nuclear Power

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • December 2023
  • Article

When Should the Off-Grid Sun Shine at Night? Optimum Renewable Generation and Energy Storage Investments

By: Christian Kaps, Simone Marinesi and Serguei Netessine
Globally, 1.5 billion people live off the grid, their only access to electricity often limited to operationally-expensive fossil fuel generators. Solar power has risen as a sustainable and less costly option, but its generation is variable during the day and... View Details
Keywords: Energy; Renewable Energy
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Kaps, Christian, Simone Marinesi, and Serguei Netessine. "When Should the Off-Grid Sun Shine at Night? Optimum Renewable Generation and Energy Storage Investments." Management Science 69, no. 12 (December 2023): 7633–7650.
  • 21 May 2018
  • Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

Operating Officer of Accion Chicago, a nonprofit that helps communities grow by providing capital, coaching and connections to aspiring entrepreneurs who build businesses and generate jobs in their neighborhoods. I spent most of my career... View Details
Keywords: Nonprofit / Government
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

in general is too risky a strategy, and entertainment businesses should vigorously try to save costs in an effort to increase profits. But in my research I have found that betting heavily on the most likely blockbusters and spending... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

of that product. That can work in a variety of ways. For example, in the case of films, powerful actors and actresses can help guarantee financing and push a movie through the development process; they can aid in View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video

    Experimentation Works: The Surprising Power of Business Experiments

    * Top 10 Technology Books of 2020 (Forbes)
    * 10 Best Business Books of 2020 (Inc. Magazine)
    * Top Shelf Pick of Best Business Books 2020: Technology & Innovation (Strategy + Business)
    * 9 Best Business Books for 2020... View Details

    • 06 Sep 2011
    • Research & Ideas

    The Power of Leadership Groups for Staying on Track

    Harvard Business School for 1,500 participants, and reviewed interviews of 50 group members, I have learned just how powerful these groups can be. They can make a meaningful contribution to developing a new View Details
    Keywords: by Bill George
    • Apr 25 2012
    • Testimonial

    The Power of the OPM Network

    • 20 Mar 2014
    • News

    Fixing a Weak Safety Culture at General Motors

    • 26 Sep 2005
    • Research & Ideas

    What Perceived Power Brings to Negotiations

    Power at the bargaining table is rarely distributed evenly. A job seeker lacking alternative offers is not going to have much "hammer" in salary discussions with a prospective employer. But what happens when you are perceived to... View Details
    Keywords: by Mallory Stark
    • 2023
    • Working Paper

    Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management

    By: Robyn C. Meeks, Jacquelyn Pless and Zhenxuan Wang
    This paper examines how digitalization impacts public service provision through a study of the U.S. power sector. We exploit the staggered timing of electric utilities’ investments in “smart” meters and find that electricity losses per unit sold decrease by 3.6%. This... View Details
    Keywords: Electric Utility; Energy Management; Smart Meters; Energy; Climate Change; State Ownership; Private Ownership; Technology Adoption; Energy Industry; Utilities Industry; United States
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    Meeks, Robyn C., Jacquelyn Pless, and Zhenxuan Wang. "Can Digitalization Improve Public Services? Evidence from Innovation in Energy Management." MIT CEEPR Working Paper Series, No. 2023-22, December 2023.
    • October 1988 (Revised March 1989)
    • Case

    Florida Power Light Quality Improvement (QI) Story Exercise (A)

    Florida Power and Light (FPL) has developed a widely acclaimed quality improvement program (QIP). This exercise leads the students through the process that a division of FPL utilized in an attempt to "improve service." Specifically, the process requires students to... View Details
    Keywords: Quality; Service Delivery; Performance Improvement; Business Processes; Utilities Industry; Florida
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    Hart, Christopher. "Florida Power Light Quality Improvement (QI) Story Exercise (A)." Harvard Business School Case 689-041, October 1988. (Revised March 1989.)
    • Sep 25 2014
    • Testimonial

    Balancing Practical Experience with Powerful Frameworks

    • 07 Jan 2016
    • News

    Real-World Learning for the Digital Generation

    generation. “The work that I’m doing now is trying to create a global organization that makes our kids what they don’t become necessarily at school: good, effective, world-improving people. We want to do this through liberating the new View Details
    • February 2015 (Revised March 2016)
    • Case

    China Shenhua Energy Company

    By: Forest L. Reinhardt, G. A. Donovan and Keith Chi-ho Wong
    A leading Chinese energy firm, active in coal mining and electric power generation, analyzes coal-to-liquids technology in light of energy security and environmental concerns. View Details
    Keywords: Environment; China; CO2; Coal Mining; Electricity; Sustainability; Energy; Strategy; Business and Government Relations; Energy Generation; Energy Sources; Environmental Sustainability; Energy Industry; Utilities Industry; China; Asia
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    Reinhardt, Forest L., G. A. Donovan, and Keith Chi-ho Wong. "China Shenhua Energy Company." Harvard Business School Case 715-026, February 2015. (Revised March 2016.)
    • 26 Feb 2007
    • Research & Ideas

    The Power of the Noncompete Clause

    careers and businesses all the time. The power of the noncompete clause has led to a unique Harvard Business School paper with implications for day-to-day behavior, careers, business, and policy. Authored by Matt Marx, a doctoral student,... View Details
    Keywords: by Martha Lagace
    • December 2019 (Revised December 2022)
    • Case

    TXU (A): Powering the Largest Leveraged Buyout in History

    By: Trevor Fetter, Erik Snowberg and Rebecca M. Henderson
    This case is designed to support a lively discussion about the relative merits of shareholder vs. stakeholder perspectives in the context of a company that provides a vital public service that has important environmental implications. The 2007 purchase of TXU, the... View Details
    Keywords: Leveraged Buyouts; Transformation; Insolvency and Bankruptcy; Environmental Sustainability; Business and Shareholder Relations; Business and Stakeholder Relations; Energy Generation; Non-Renewable Energy; Governing Rules, Regulations, and Reforms; Utilities Industry; Energy Industry; Texas
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    Fetter, Trevor, Erik Snowberg, and Rebecca M. Henderson. "TXU (A): Powering the Largest Leveraged Buyout in History." Harvard Business School Case 320-064, December 2019. (Revised December 2022.)
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