Publications

March 2017 (Revised March 2022)
Case

Flashion: Art vs. Science in Fashion Retailing

By: Kris Ferreira and Karim R. Lakhani

Kate Wilson, retail analytics manager at Flashion, a fashion flash-sale site, is tasked with developing analytics to optimize pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can... View Details

Keywords: Analytics; Pricing; Data; Service Operations; Forecasting and Prediction; Internet and the Web; Technology Adoption; Mathematical Methods; Decision Making; E-commerce; Retail Industry; Retail Industry; United States

13 Nov 2014
News

How Educators Can Align Careers and Curriculum

May 2024 (Revised January 2025)
Technical Note

Education Technology: A Technical Note

By: Boris Groysberg

This note considers educational technology as it intersects with HR technology. View Details

Keywords: Edtech; HR; AI; Data Science; Competency and Skills; Talent and Talent Management; Human Resources; Personal Development and Career; Education Industry; Education Industry; United States

04 Sep 2019
News

From Retail to Real Estate

(Drake Real Estate Partners LLC) (Drake Real Estate Partners LLC) When Nicolas Ibañez’s (MBA 2011) grandfather opened the doors of a grocery store in the 1950s, it was Chile’s first supermarket and an immediate success. Over time the... View Details

Fast Answer

Pharmaceuticals: drug retail prices

Where can I find drug prices? You may begin with: Cortellis - Drug price data. Access is available to HBS AND HU students, staff and faculty onsite at Baker Library (users must be logged in by Baker... View Details

15 Oct 2012
News

Retailers curb online shopping with in-store deals

19 Feb 2019
News

How startups are disrupting the retail industry

07 Jul 2020

Diverse Perspectives Series: Women in Retail and Consumer Goods

Please join faculty member Dr. Jill Avery as she moderates a panel of HBS women making a difference in the retail and consumer goods space. Learn about their experiences and... View Details

Mar 02 2017
Short Film

Experiencing Executive Education

24 Apr 2014
News

Leading in business and in public education

saving it from bankruptcy and building a profitable business. Numerous nonprofits also have benefitted from his leadership, including the Wildlife Conservation Society, the American Jewish Joint Distribution Committee, View Details

10 Mar 2014
News

Retail Woes: The Impact Of Online Shopping

December 2010
Case

Financing Higher Education in Australia

By: David A. Moss and Stephanie Lo

Even before Australian lawmakers abolished university tuition in 1973, students in Australia had long benefited from low tuition and large government subsidies. By the early 1980s, however, the nation's universities faced growing budget challenges and an apparent... View Details

Keywords: Economic Slowdown and Stagnation; Higher Education; Borrowing and Debt; Governing Rules, Regulations, and Reforms; Policy; Education Industry; Australia

07 May 2018
Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

through the aisles to buy something at full price, increasing the store’s bottom line. When it comes to the online environment, however, retailers have fallen all over themselves to do the opposite—putting discounted items front View Details

Keywords: by Michael Blanding; Retail

2016
Teaching Note

Advanced Leadership Pathways: Shelly London and Ethics Education

By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone

Teaching Note for Case 313-028. Following a successful career as a Senior Vice President, Vice President, and Chief Communications Officer at two large corporate companies, Shelly London became a Harvard Advanced Leadership Fellow. During her fellowship she set out to... View Details

Keywords: Ethics; Education; Moral Sensibility; Behavior; Decision Making; Leadership; Innovation and Management; Change Management; Social Enterprise; Education Industry; Education Industry; North and Central America

March 2011
Background Note

Customer Loyalty Schemes in the Retail Sector

By: Jose B. Alvarez and Aldo Sesia

Customer loyalty schemes (or programs) are explicit efforts by retailers to gain long-term patronage from customers. Loyalty schemes are developed for a variety of reasons: to reward loyal customers, to generate more robust information about customer behavior, to... View Details

Keywords: Customer Relationship Management; Consumer Behavior; Business Strategy; Retail Industry; United Kingdom; United States