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  • 01 Feb 2017
  • What Do You Think?

Is the Next Jobs Crisis Just Ahead?

international competition as well as technological innovation. Now consider these facts: In the US, there are 10 non-governmental jobs in the service sector for every manufacturing job. The ratio is roughly comparable in Western Europe and is even 3 to 1 in a country... View Details
Keywords: by James Heskett; Service
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

conditions under which a dominant design may be achieved, the underlying architecture of the era of incremental change and the dynamics associated with discontinuities. Testing a Purportedly More Learnable... View Details
Keywords: Martha Lagace
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

Microsoft became dominant in software for PC operating systems; and the belief by entrepreneurs and investors alike that online grocery orders to the long-gone Webvan, the largest single start-up during the Internet bubble, would become a... View Details
Keywords: by Jim Heskett
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

in a multi-platform bundle. Dominant firms otherwise sheltered from entry by standalone rivals can be vulnerable to an adjacent platform provider's envelopment attack. We develop a taxonomy of envelopment attacks and analyze conditions... View Details
Keywords: Martha Lagace
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send the wrong message by excusing—or... View Details
Keywords: by Dina Gerdeman
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

sellers of CDS protection are an important determinant of CDS spread movements. I first establish that markets are dominated by a handful of net protection sellers, with five sellers accounting for nearly half of all net selling. In turn,... View Details
Keywords: Carmen Nobel
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

Study Results Author:Robert Simons Abstract This paper reports the collective finding from 102 field studies that look at the relationship between two organization design variables: span of control and span of accountability. Clustering... View Details
Keywords: Martha Lagace
  • 18 Nov 2014
  • First Look

First Look: November 18

television advertising influences online shopping. We construct a massive dataset spanning $3.4 billion in spending by 20 brands, including measures of brands' website traffic and transactions as well as ad content measures for 1,224 commercials. We use a... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

response, Beijing Hualian developed a new "Family Store" format targeted at the nation's growing middle class, made up of younger consumers with more fashionable tastes. Like hypermarkets, Hualian Family Stores include both food and nonfood lines, but differ... View Details
Keywords: Martha Lagace
  • 02 Sep 2014
  • First Look

First Look: September 2

https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

Leadership Initiative was organized to be a catalyst for research on leaders and leadership, and to design effective leadership development programs that are relevant for the 21st century. The goal of the Initiative is to support Harvard... View Details
Keywords: by Sean Silverthorne
  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

board's ability to do much about it were summed up in Erich Almasy's comment that what happened "is more a function of Bill Gates' dominant personality than the Board's immaturity. When I look at GE's Board I see ... a kind of Super... View Details
Keywords: by James Heskett
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

Public Sector seminar series, which runs through May, is designed to induce lively conversation, build a community of scholars, and create a research agenda exploring the possible role of the private sector in shaping the institutions of... View Details
Keywords: by Dina Gerdeman
  • 11 Feb 2014
  • First Look

First Look: February 11

its effect was quantitatively dominated by inequality-raising effects of population growth. The land distribution program lowered landlessness, but this was partly offset by targeting failures and induced increases in immigration.... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

regardless of the intrinsically better design and potential differential value of Linux. In other words, harnessing demand-side learning more efficiently is not sufficient for Linux to win the competitive battle against Windows. Having... View Details
Keywords: by Sean Silverthorne; Technology
  • 09 Mar 2009
  • Research & Ideas

How to Revive Health-Care Innovation

telecommunications did. Target started by selling things like paint, hardware, and simple kitchen supplies, not designer clothing. JCB transformed the digging of big holes not by aspiring to use hydraulics technology to excavate massive... View Details
Keywords: by Clayton M. Christensen, Jerome H. Grossman, M.D. M.D. & Jason Hwang; Health
  • 17 Dec 2013
  • First Look

First Look: December 17

world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest. China seemed without peer. Decline came fast. By 1900, China had been invaded,... View Details
Keywords: Carmen Nobel
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

adoption. The evidence is less consistent with a dominant role for population as predicted by the semi-endogenous growth models or for country-level factors like culture, genes, or institutions. Download the paper:... View Details
Keywords: Martha Lagace
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

feature-level entry choices. In addition, we contribute to work on dominant designs, going beyond characterizing a dominant design as a set of technological choices to... View Details
Keywords: Sean Silverthorne
  • 15 May 2012
  • First Look

First Look: May 15

its suspension, consistent with the importance of reputation. Larger firms and those with greater growth options were more likely to leave, also consistent with the reputation argument. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1557231  ... View Details
Keywords: Carmen Nobel

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