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  • All HBS Web  (2,748)
    • People  (2)
    • News  (463)
    • Research  (1,527)
    • Events  (23)
    • Multimedia  (5)
  • Faculty Publications  (639)
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  • 17 Mar 2023
  • News

Dean Datar Meets with Alumni in New York

interdisciplinary research enterprise that will position HBS as an intellectual hub for examining the most critical issues and opportunities of our times—from climate change and environmental sustainability to racial equity and social and... View Details
  • 01 Sep 2008
  • News

Balanced Equation

Second, despite an initial flurry of protectionism and inward-looking politics, it will become clear that the best way to lessen the severity of worldwide recessions is to increase the volume of interdependent trade among nations. Which of M&M’s products are you most... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2008
  • News

Faculty Books

The Oxford Handbook of Business History edited by Geoffrey Jones and Jonathan Zeitlin (Oxford University Press) This handbook surveys research in business history, a broad area of study generating empirical data that have sometimes... View Details
Keywords: Educational Services; Business Schools & Computer & Management Training; Educational Services; Publishing Industries (except Internet); Information; Management
  • 01 Dec 2022
  • News

The Potential of Business to Improve Lives

When Robin Ely, the Diane Doerge Wilson Professor of Business Administration and the faculty chair of HBS’s Race, Gender, and Equity Initiative, was studying questions of gender and race in organizations in the 1980s, research into... View Details
Keywords: April White
  • 01 Mar 2003
  • News

Trust Me

The old adage “get it in writing” may be sound advice, but if you are looking to build trust, you might want to think twice about signing a contract. Recent research by HBS assistant professor Deepak Malhotra and Keith Murnighan (of the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 24 Apr 2014
  • News

Improving the service experience requires excellence—but not in everything

Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver... View Details
  • 01 Dec 2011
  • News

Ticktock

America were buzzing about Clocky, a clock that jumped off the nightstand and rolled away chirping and beeping when its alarm went off. At that point, the device was just a project that Gauri Nanda, a graduate student at MIT’s Media Lab, had developed for an industrial... View Details
Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Manufacturing
  • 02 Feb 2022
  • News

AI Could Cut Hiring Biases as Companies Make Push to Find Workers, Proponents Say

while AI’s ability to replicate and exacerbate human biases has led to some high-profile missteps and attention from regulators, firms like Pymetrics have worked to design systems that not only don’t discriminate, but also surface... View Details
  • 01 Feb 1999
  • News

Short Takes

Bulletin. In her working paper, "Psychological Safety and Learning Behavior in Work Teams," Edmondson presents field research she conducted at Office Design Incorporated (ODI), a midwestern manufacturer of... View Details
Keywords: Judith A. Ross
  • 01 Jun 2011
  • News

The Best-Laid Plans

MBA 2011) were semifinalists in the 2010 contest with FashionStake, a “community-curated marketplace for independent fashion” that circumvents the traditional department store model by giving consumers a voting voice to determine which pieces by new, independent View Details
Keywords: Julia Hanna; contests; Health, Social Assistance; Architectural, Engineering, and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2010
  • News

Fair Trade

status-symbol luxuries, like expensive watches or designer jeans. Why do consumers pay so much for products whose ingredients are well known to represent only a small proportion of the retail price? Beauty is certainly, as one recent... View Details
Keywords: Garry Emmons; Chemical Manufacturing; Manufacturing; Health and Personal Care Stores; Retail Trade
  • 01 Mar 2025
  • News

On The Case: The Base Factor

In her research as a marketing modeler, Professor Eva Ascarza focuses on understanding customers—and predicting, in particular, who will be a good one and how best to retain them. Without customers, obviously, there is no business. That could also be the tagline for... View Details
Keywords: Jen McFarland Flint
  • 01 Oct 1997
  • News

Benaree Wiley

"Early in life," says Bennie Wiley, "I learned an important guiding principle: look for ways to exercise your values." As president and CEO of The Partnership, an organization designed to open doors for minority professionals in the city... View Details
Keywords: Mary Ellen Gardner
  • 01 Jun 1998
  • News

Generation Next

New York Times Company are all family enterprises. Yet until recently, the phenomenon of family businesses has attracted little formal attention in academia. Building on a long tradition of research on family companies, HBS has started... View Details
  • 01 Jun 2000
  • News

Managing the Map

We are at the dawn of a new epoch in the world of science, one that will cast strong light on a unique corner of the biotechnology field known as genomics. The designation refers to the study of genes, those chemical building blocks of... View Details
Keywords: Peter K. Jacobs
  • 06 Dec 2021
  • News

Rescue & Recovery

decision; we have to look at our values and find the right course based on that.” The board of directors and executive team have been chipping away at a list of commitments designed to strengthen governance and build in mechanisms for... View Details
Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance
  • 03 Aug 2020
  • News

A Clean Start

help solve this environmental conundrum. A chemical engineer, Brix had spent his career at Chevron in research and technology and then at Microsoft in IoT and automation. Then, in 2017, he turned his attention toward creating a renewable... View Details
Keywords: Maureen Harmon
  • 01 Oct 1998
  • News

A Message from Dean Clark

entrepreneurship, global business, and information technology. In entrepreneurship, the HBS California Research Center had a tremendously successful year. Nearly two dozen cases on issues ranging from incubating new businesses to angel... View Details
  • 01 Mar 2005
  • News

Robert Buzzell Remembered

Buzzell Photo Courtesy HBS Communications An expert in strategic marketing, Robert D. Buzzell, the Sebastian S. Kresge Professor of Marketing, died last November in Virginia. He was 71. Buzzell was perhaps best known for his role in the formulation and analysis of a... View Details
  • 01 Jun 2025
  • News

Alumni and Faculty Books

traditional path, The FUSE Pathway promises a road map to design a life filled with creativity, purpose, and joy, to continually evolve, and live in fulfillment throughout your entire journey. The Big Print: What Happened to America and... View Details
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