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Publications

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  • All HBS Web  (307)
    • News  (33)
    • Research  (245)
    • Events  (3)
  • Faculty Publications  (118)

Show Results For

  • All HBS Web  (307)
    • News  (33)
    • Research  (245)
    • Events  (3)
  • Faculty Publications  (118)
← Page 11 of 307 Results →
  • 18 Dec 2007
  • First Look

First Look: December 18, 2007

for their unique capabilities and operating in a coordinated manner. This collaborative model demands that firms develop different skills, yet despite this need, there is little guidance on how to develop these abilities. Based on a... View Details
Keywords: Martha Lagace
  • 08 Nov 2016
  • First Look

November 8, 2016

with oversupply and declining demand and to New World winemakers faced with rising costs and a deteriorating image. But changing Chinese market conditions and consumer preferences required both sets of players to devise new strategies to... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2008
  • News

Innovation, Inc.

what you’re offering,” she continues. “Coordinating all the pieces and players not only for Linear Air, but for the industry to get off the ground, is an interesting creative challenge for the entrepreneur.” The ability to respond quickly to changing market conditions... View Details
Keywords: Julia Hanna; Mary Tripsas; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 09 May 2011
  • Research & Ideas

Moving From Bean Counter to Game Changer

and consumer lending. The researchers chose to study risk-management experts because their role has risen in importance with demands for improved corporate governance and the need for better forecasting and modeling. After the financial... View Details
Keywords: by Kim Girard; Banking
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

young firms, given the uncertainties that were a natural part of the entrepreneurial process," Lerner explained. "General Doriot's idea was to create a new kind of organization that established a selection process, supplied... View Details
Keywords: by James E. Aisner; Financial Services
  • 01 Jun 2025
  • News

Alumni and Faculty Books

are taking us to a much better world. Certainty: How Great Bosses Can Change Minds and Drive Innovation By Mike Mears (MBA 1975) Fast Company Press Our Stone Age brains are hardwired for survival and programmed to fear the unknown, yet the work world View Details
  • 19 Aug 2024
  • News

Quantum Leap

days of the semiconductor industry, when companies competed to see how classical computers could be used and what hardware might best support them. That kind of uncertainty poses a challenge for investors and tech companies alike, as... View Details
  • Web

Global - Global Activities 2020

in 10 countries to help Raffaella Sadun, Professor of Business Administration, examine how resilient businesses can effectively and safely restart in the wake of COVID-19. Her findings are summarized in the report Restarting Under View Details
  • 30 Jan 2018
  • First Look

January 30, 2018

injects uncertainty into the consumer's relative product valuations since she is unable to observe the entire catalog of products that the retailer will sell that season. Rationally acting consumers may respond to this additional View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • News

Back to the Future

instability surrounding world oil supplies, the uncertainty about the reserve base and the depletion rate of U.S. oil and gas reserves, the immobilization of nuclear energy in the United States, the challenge of building up an expanded... View Details
Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing; Oil and Gas Extraction; Mining
  • November 2007
  • Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
Citation
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Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

years, I believe I have a clear sense of the state of corporate governance in the United States and in much of Western Europe. Not surprisingly, my crystal ball for predicting future developments and demands on boards cannot be so clear.... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2025
  • Blog Post

ClimateCAP 2025 & ClimateCAP Fellowship

a bit overwhelmed. With the new administration taking office, there has been immense uncertainty for all industries and organizations working toward climate goals. Going into ClimateCAP, I was pleasantly surprised at how re-energizing the... View Details
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

innovation adoption and, over time, the breadth of the organization’s innovation practices. We delineate these processes, as well as the internal and external contingencies that influence them and offer directions for future research. Economic View Details
Keywords: Sean Silverthorne
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

a deficit limit although a very high one.” Tony E opined, “The US is unique globally in providing a stable currency (that allows) the rest of the world to eliminate uncertainty in asset/commodity valuation." This confidence , he... View Details
Keywords: by James Heskett
  • April 2009
  • Teaching Note

First National Bank's Golden Opportunity (TN)

By: Shawn A. Cole
Teaching Note for [208072]. View Details
Keywords: Saving; Product; Interest Rates; Personal Finance; Cost vs Benefits; Risk and Uncertainty; Investment; Problems and Challenges; Demand and Consumers; Product Launch; Banks and Banking; Banking Industry; South Africa
Citation
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Related
Cole, Shawn A. "First National Bank's Golden Opportunity (TN)." Harvard Business School Teaching Note 209-123, April 2009.
  • 03 Feb 2009
  • First Look

First Look: February 3, 2009

Deborah L. Soule and Lynda M. Applegate Abstract This paper examines virtual team learning in new product development situations. New product development activities manifest novelty, uncertainty and complexity, presenting an extreme need... View Details
Keywords: Martha Lagace
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

obviously, in which the short-term uncertainty is profound. Our study traditionally has been a medium- to long-term focus. That is, looking at the determinants of high levels of living standards and sustained economic growth over a... View Details
Keywords: by Staff
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

for which they lack formal training, and facing painful uncertainty about what happens next, deserve our admiration and gratitude. But that is not enough. At some point (and none of us know exactly when), exhaustion will overwhelm duty.... View Details
Keywords: by Danielle Kost
  • 28 Apr 2022
  • Blog Post

Climate Stories Episode #4: Erika Myers, World Resources Institute Ross Center for Sustainable Cities

climate report warns that harmful carbon emissions have never been higher in human history. First, the encouraging news: Data analysts at EVAdoption.com reported record sales in the U.S. in the first half of 2021, despite global chip shortages and View Details
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