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- All HBS Web (307)
- Faculty Publications (118)
Show Results For
- All HBS Web (307)
- Faculty Publications (118)
- 18 Dec 2007
- First Look
First Look: December 18, 2007
for their unique capabilities and operating in a coordinated manner. This collaborative model demands that firms develop different skills, yet despite this need, there is little guidance on how to develop these abilities. Based on a... View Details
Keywords: Martha Lagace
- 08 Nov 2016
- First Look
November 8, 2016
with oversupply and declining demand and to New World winemakers faced with rising costs and a deteriorating image. But changing Chinese market conditions and consumer preferences required both sets of players to devise new strategies to... View Details
Keywords: Sean Silverthorne
- 01 Mar 2008
- News
Innovation, Inc.
what you’re offering,” she continues. “Coordinating all the pieces and players not only for Linear Air, but for the industry to get off the ground, is an interesting creative challenge for the entrepreneur.” The ability to respond quickly to changing market conditions... View Details
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
and consumer lending. The researchers chose to study risk-management experts because their role has risen in importance with demands for improved corporate governance and the need for better forecasting and modeling. After the financial... View Details
- 24 Jul 2000
- Research & Ideas
Something Ventured, Something Gained: A European View of Venture Capital
young firms, given the uncertainties that were a natural part of the entrepreneurial process," Lerner explained. "General Doriot's idea was to create a new kind of organization that established a selection process, supplied... View Details
- 01 Jun 2025
- News
Alumni and Faculty Books
are taking us to a much better world. Certainty: How Great Bosses Can Change Minds and Drive Innovation By Mike Mears (MBA 1975) Fast Company Press Our Stone Age brains are hardwired for survival and programmed to fear the unknown, yet the work world View Details
- 19 Aug 2024
- News
Quantum Leap
days of the semiconductor industry, when companies competed to see how classical computers could be used and what hardware might best support them. That kind of uncertainty poses a challenge for investors and tech companies alike, as... View Details
- Web
Global - Global Activities 2020
in 10 countries to help Raffaella Sadun, Professor of Business Administration, examine how resilient businesses can effectively and safely restart in the wake of COVID-19. Her findings are summarized in the report Restarting Under View Details
- 30 Jan 2018
- First Look
January 30, 2018
injects uncertainty into the consumer's relative product valuations since she is unable to observe the entire catalog of products that the retailer will sell that season. Rationally acting consumers may respond to this additional View Details
Keywords: Sean Silverthorne
- 01 Dec 2008
- News
Back to the Future
instability surrounding world oil supplies, the uncertainty about the reserve base and the depletion rate of U.S. oil and gas reserves, the immobilization of nuclear energy in the United States, the challenge of building up an expanded... View Details
- November 2007
- Article
A Model of Consumer Learning for Service Quality and Usage
By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
- 12 Feb 2013
- First Look
First Look: Feb. 12
years, I believe I have a clear sense of the state of corporate governance in the United States and in much of Western Europe. Not surprisingly, my crystal ball for predicting future developments and demands on boards cannot be so clear.... View Details
Keywords: Sean Silverthorne
- 25 Mar 2025
- Blog Post
ClimateCAP 2025 & ClimateCAP Fellowship
a bit overwhelmed. With the new administration taking office, there has been immense uncertainty for all industries and organizations working toward climate goals. Going into ClimateCAP, I was pleasantly surprised at how re-energizing the... View Details
- 09 May 2017
- First Look
New Research and Ideas, May 9
innovation adoption and, over time, the breadth of the organization’s innovation practices. We delineate these processes, as well as the internal and external contingencies that influence them and offer directions for future research. Economic View Details
Keywords: Sean Silverthorne
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
a deficit limit although a very high one.” Tony E opined, “The US is unique globally in providing a stable currency (that allows) the rest of the world to eliminate uncertainty in asset/commodity valuation." This confidence , he... View Details
Keywords: by James Heskett
- April 2009
- Teaching Note
First National Bank's Golden Opportunity (TN)
By: Shawn A. Cole
Teaching Note for [208072]. View Details
- 03 Feb 2009
- First Look
First Look: February 3, 2009
Deborah L. Soule and Lynda M. Applegate Abstract This paper examines virtual team learning in new product development situations. New product development activities manifest novelty, uncertainty and complexity, presenting an extreme need... View Details
Keywords: Martha Lagace
- 12 Nov 2001
- Research & Ideas
Facing the New World Order
obviously, in which the short-term uncertainty is profound. Our study traditionally has been a medium- to long-term focus. That is, looking at the determinants of high levels of living standards and sustained economic growth over a... View Details
Keywords: by Staff
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
for which they lack formal training, and facing painful uncertainty about what happens next, deserve our admiration and gratitude. But that is not enough. At some point (and none of us know exactly when), exhaustion will overwhelm duty.... View Details
Keywords: by Danielle Kost
- 28 Apr 2022
- Blog Post
Climate Stories Episode #4: Erika Myers, World Resources Institute Ross Center for Sustainable Cities
climate report warns that harmful carbon emissions have never been higher in human history. First, the encouraging news: Data analysts at EVAdoption.com reported record sales in the U.S. in the first half of 2021, despite global chip shortages and View Details