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Show Results For
- All HBS Web
(662)
- People (1)
- News (175)
- Research (348)
- Events (4)
- Multimedia (9)
- Faculty Publications (203)
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- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
declined after World War II. What happened? A: In defense terms, the United States finally had to recognize something that naval strategists had long realized: The Panama Canal had no strategic value. Military analysts recognized as early... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
Identify all likely and potential opponents at the outset of the process. Project advocates often find themselves in reactive, defensive mode, having focused too late on opponents who have seized the initiative. For Amazon’s project,... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
McNamara had hired to be comptroller of the Defense Department. "Unfortunately, McNamara himself contributed to the very shortcoming he speaks of—his domineering style led him to shut out other voices," recalls George. It was a... View Details
Keywords: by Garry Emmons
- Article
Mission-Driven Governance
By: Raymond Fisman, Rakesh Khurana and Edward Martenson
The purpose of this paper is to provide a useful, easily applied theory of governance performance. The existing model is fundamentally adversarial, rooted in the paradigm of principal-agent conflict. At its base is an image of governance as a never-ending struggle... View Details
Keywords: Corporate Governance; Governing and Advisory Boards; Knowledge Management; Standards; Mission and Purpose; Organizational Change and Adaptation; Performance Effectiveness; Performance Evaluation
Fisman, Raymond, Rakesh Khurana, and Edward Martenson. "Mission-Driven Governance." Stanford Social Innovation Review 7, no. 3 (Summer 2009).
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
charge of public discussions about the brands they use. And while marketers have tried to take part, they've had to face the fact that social media platforms are primarily meant for conversations among consumers, not for one-way brand messages that feel like... View Details
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
in the sciences. It may have also increased the degree to which the United States and the Soviet Union spent limited funds on mutually unhelpful defense expenditures. So, I think the answer is in the eyes of the beholder. Personally, I... View Details
Keywords: by Sean Silverthorne
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
meaning it has an actual impact on employee behavior. It’s not simply enough to have policies and procedures on paper. Companies are becoming more savvy because they realize the best defense is offense. Lambert: Are companies beginning to... View Details
Keywords: by Lane Lambert
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
million fee. The situation came to light when the negotiation leaked. (The dispute was apparently resolved when Wahlberg agreed to donate his $1.5 million to Time’s Up Legal Defense Fund.) This Hollywood soap opera raises an interesting... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
user as the customer to the user as the product. The best defense against any form of totalitarianism is, as Zuboff puts it, “naming and taming.” Her book does the naming. She believes it’s up to each of us, our children, and their... View Details
- 18 Dec 2013
- HBS Case
Lessons from the Lance Armstrong Cheating Scandal
illegal substances.) In his interview with Winfrey, Armstrong's main defense was a variation of "everyone else is doing it." “How do you start to go down that slippery slope?” Because doping was so widespread in the sport, he... View Details
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
plenty of die-hard fans willing to push back when a consumer issues an online attack, Avery says. “The best defense against people who are speaking badly about you on social media is to have an incredibly loyal relationship with your... View Details
- 17 Sep 2021
- Research & Ideas
The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?
after dropping out of Stanford University, knew the product didn’t deliver while she solicited new business and investments. Defense attorneys say Holmes “believed” in the revolutionary blood-testing device and that “trying hard and... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
Getting defensive or staying silent are two common ways that people tend to react when faced with conflict or thorny topics that elicit ardently opposing views. These studies in conversational psychology suggest that engaging in tough... View Details
Keywords: by Kristen Senz
- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
Jones: The theoretical contribution is to elaborate how a favorable reputation allows a firm to overcome and capitalize on the transaction uncertainty created by institutional voids. A unique aspect of the theory is that we highlight how reputation has both offensive... View Details
Keywords: by Sean Silverthorne
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
firms are able to avoid defensiveness and resulting blindness. HCHP firms institutionalize what I call Learning and Governance Systems, a means for having honest, collective, and public conversations with key people at lower levels about... View Details
Keywords: by Martha Lagace
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
appeal to new customers.12 When confronted with wireless technologies, for example, the incumbent phone companies chose growth-driven co-option. They developed wireless technology using internal resources and tried to market it to new customers. View Details
- 01 Mar 2021
- Research & Ideas
How Systemic Racism Can Threaten National Security
the single most important public good: defense of national boundaries from external attacks.” Quantifying racism’s toll Economists have looked more frequently at racism’s destructive influence on the US economy in recent years, yet few... View Details
Keywords: by Rachel Layne
- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
Can a Platform-Based Tech Giant Be Broken Up? The answer to this month’s question of whether platform-based tech giants Amazon, Apple, Facebook, or Google should be broken up was a resounding “no.” “TD in FL” put it succinctly with one of the age-old View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
defensive or difficult. By contrast, a few highly learning-oriented consultants were able to engage in discussion and analysis that involved raising questions about how they themselves contributed to the problem. In these analytic... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 08 Feb 2010
- HBS Case
Looking Behind Google’s Stand in China
defense of human rights of citizens in host countries in which our multinationals operate. Q: What do you make of China's assertiveness of late, not only in the business sphere but in the political world as well? A: China has become more... View Details