Publications

July 2007 (Revised May 2008)
Case

Central Bank: The ChexSystemsSM QualiFile® Decision

By: Dennis Campbell, Francisco de Asis Martinez-Jerez, Peter Tufano and Emily McClintock

The "Central Bank" series analyzes the use of information and product design for managing the counterparty risk of newly acquired customers. Central Bank, a mid-sized regional U.S. bank, was attempting to grow its customer base by increasing the number of new checking... View Details

Keywords: Central Banking; Knowledge Management; Customer Satisfaction; Risk Management; Risk and Uncertainty; Decision Making; Banking Industry; United States

Educators

August 2018 (Revised September 2018)
Case

National Storage Affiliates: The REIT IPO Decision

By: Charles F. Wu, Max de la Bruyére and Gregory D. Himmel

In 2015, two years after founding National Storage Affiliates (NSA), Arlen Nordhagen and Tamara Fischer had an important decision to make. Should they proceed with NSA’s IPO? Although they had targeted to receive $15–17 a share, it was now apparent that the figure was... View Details

Keywords: Initial Public Offering; Problems and Challenges; Decision Making; Real Estate Industry

Educators

December 1980 (Revised June 1985)
Background Note

Management Accounting, Part III: Marketing Decisions

Teaching Interest

Changing the Game: Negotiation and Competitive Decision Making

By: Guhan Subramanian

High-stakes business negotiations challenge your wits, your confidence, and your capacity for clear reasoning under intense pressure. Changing the Game leverages the latest research to your advantage, helping you prepare for complex... View Details

2007
Chapter

Negotiation Analysis: Between Decisions and Games

By: James K. Sebenius

Keywords: Negotiation; Decision Making; Game Theory

23 Jun 2016
News

Making better decisions when it comes to your health

2008
Case

The Hype: The Next Album Decision

Keywords: Decisions; Music Industry

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details

Keywords: by David A. Garvin & Michael A. Roberto

August 2005 (Revised January 2006)
Teaching Note

Executive Decision Making at General Motors (TN)

By: David A. Garvin

Teaching Note to (9-305-026). View Details

Keywords: Decision Making; Auto Industry

January 2006
Article

The Hidden Traps in Decision Making

By: Howard Raiffa, John S. Hammond and Ralph L. Keeney

Keywords: Decision Making

28 Aug 2008
Working Paper Summaries

How Can Decision Making Be Improved?

Keywords: by Dolly Chugh, Katherine L. Milkman & Max H. Bazerman

01 Sep 1998
News

The Hidden Traps in Decision Making

Keywords: John S. Hammond, Ralph L. Keeney, Howard Riaffa

August 1982 (Revised June 1983)
Case

American President Lines Ltd.: CMS-I Decision (A)

By: James I. Cash Jr. and Michael R. Vitale

Keywords: Information Technology; Decision Making; Shipping Industry

21 Jun 2022
News

To Improve Management, Build a Decision Factory

June 2005
Article

Compensatory Transfers in Two-Player Decision Problems

By: Jerry R. Green

This paper presents an axiomatic characterization of a family of solutions to two-player quasi-linear social choice problems. In these problems the players select a single action from a set available to them. They may also transfer money between... View Details

Keywords: Bargaining; Cost Allocation; Decision Making

Read Now

September–October 1998
Article

The Hidden Traps in Decision Making

By: John S. Hammond, Ralph L. Keeney and Howard Raiffa

Keywords: Decision Making

December 2001
Article

The Study of 'Real' Decision Making

By: M. Bazerman

Keywords: Decision Making

Web

Statement on Supreme Court Decision | About

Statement on Supreme Court Decision Harvard University leadership, including Dean Srikant Datar, address the Harvard community after the Supreme Court delivered its decision in Students for Fair Admissions... View Details

November 2012
Case

CSIRO: The Light Metals Flagship Decision

By: Willy Shih, Margaret P. Pierson and Dawn Lau

This case explores the challenge of investing in basic research as a public good. CSIRO was Australia's leading science and research agency, and it was chartered to enhance national prosperity through R&D. Its Flagships program was designed to align research interests... View Details

Educators