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  • All HBS Web  (9,668)
    • People  (43)
    • News  (2,813)
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Workplace Diversity: Data Sources

Non-profit organization “with a mission to expand opportunities for women and business.” They provide research and data on women and diversity in the workplace both in the US and internationally.... View Details
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

Harnessing customer data well is central to any modern business, as is earning consumers’ trust that their information will stay private. With data breaches growing more... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 02 Nov 2015
  • News

The Secret Sauce of the Service Sector

  • 01 Jun 2023
  • News

Bridging the ESG Data Gap

interdisciplinary perspectives required to create practical climate solutions,” she explains. As Metric’s customer base expands, providing a one-stop shop for ESG and impact View Details
Keywords: Deborah Blagg
  • 30 Jun 2016
  • News

Unicorn Instacart Hopes Its Data Scientists Can Calculate a Path to Profits

  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers... View Details
Keywords: by Jim Aisner; Retail
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

the SAS Support Services staff is available to speak with students about personal and academic concerns, as well as topic-specific concerns as... View Details
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

type of system is not new to the financial services field." And Kim Osorio reminds us, "Within my field of human resources we already have a certification program... ." Will recent events lead... View Details
Keywords: by James Heskett
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

opportunities to use their new language skills. Q: What questions should a CIO or other company leader ask as they consider a Web services... View Details
Keywords: by Sara Grant
  • 05 Oct 2017
  • Blog Post

Working as a Software Engineer in Industrial Technology

out the softer skills required for effective management, so I wanted to balance that by using the summer to hone my engineering skillset.  I spent the summer building machine learning and artificial intelligence algorithms that serve as... View Details
Keywords: Technology
  • 20 Apr 2011
  • Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

Think back to recent events when people making unethical decisions grabbed the headlines. How did auditors approve the books of Enron and Lehman Brothers? How did feeder funds sell Bernard Madoff's invesments? We would never act as they... View Details
Keywords: by Sean Silverthorne
  • 12 Oct 2022
  • Video

James Mickens: Why All Data Science is Political

  • 2024
  • Working Paper

Sharing Models to Interpret Data

By: Joshua Schwartzstein and Adi Sunderam
To understand new data, we share models or interpretations with others. This paper studies such exchanges of models in a community. The key assumption is that people adopt the interpretation in their community that best explains the data, given their prior beliefs. An... View Details
Keywords: Social Learning Theory; Theory; Social Issues; Cognition and Thinking; Social and Collaborative Networks; Attitudes
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Schwartzstein, Joshua, and Adi Sunderam. "Sharing Models to Interpret Data." Harvard Business School Working Paper, No. 25-011, August 2024. (Revised August 2024.)
  • 2023
  • Working Paper

Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation

By: Sam (Ruiqing) Cao and Marco Iansiti
The increasing availability of data can afford dynamic competitive advantages among data-intensive corporations, but governance bottlenecks hinder data-driven value creation and increase regulatory risks. We analyze the role of two technological features of data... View Details
Keywords: Organizations; Information Technology; Performance Productivity; Growth and Development; Transformation
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Cao, Sam (Ruiqing), and Marco Iansiti. "Data Governance, Interoperability and Standardization: Organizational Adaptation to Privacy Regulation." Harvard Business School Working Paper, No. 21-122, May 2021. (Revised November 2023.)
  • 22 Jan 2008
  • Research & Ideas

New Challenges in Leading Professional Services

professionals with a very high need for achievement. Few want to make a career of working in the firm. These variables are different from regular organizations. The economic model is different View Details
Keywords: by Sean Silverthorne; Legal Services; Legal Services; Legal Services
  • Teaching

Overview

Paul is primarily interested in teaching data science to management students through the case method. This includes technical topics (programming and statistics) as well as higher-level management issues (digital transformation, data governance, etc.) As a research... View Details
  • November 1989 (Revised November 1999)
  • Case

Automatic Data Processing: The EFS Decision

By: Robert L. Simons and Hilary Weston
Illustrates how ADP's top management uses formal planning and control systems to establish strategic boundaries for its business units. Top management has developed a detailed list of strategic criteria that ADP managers use to evaluate products and business units, as... View Details
Keywords: Business Units; Strategic Planning; Management Systems; Accounting; Acquisition
Citation
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Simons, Robert L., and Hilary Weston. "Automatic Data Processing: The EFS Decision." Harvard Business School Case 190-059, November 1989. (Revised November 1999.)
  • 2024
  • Case

EPCorp: What Story Does the Data Tell?

By: Jacob M. Cook
In EPCorp: What Story Does the Data Tell?, the Quick Case begins with Shivani Bahl researching problems with her company's website so that she can begin to analyze which option would help EPCorp most: selling all its products on Amazon or improving its own data... View Details
Keywords: Distribution Channels; E-commerce; Analytics and Data Science; Decision Making
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Cook, Jacob M. "EPCorp: What Story Does the Data Tell?" Harvard Business Publishing Case, 2024.
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

Despite the uncertain climate for start-ups, launching a business continues to hold irresistible appeal for aspiring entrepreneurs. For many African-Americans, entrepreneurship is seen as View Details
Keywords: by Julia Hanna
  • 2021
  • Working Paper

Corporate Environmental Impact: Measurement, Data and Information

By: David Freiberg, DG Park, George Serafeim and T. Robert Zochowski
As an organization’s environmental impact has become a central societal consideration, thereby affecting industry and organizational competitiveness, interest in measuring and analyzing environmental impact has increased. We develop a methodology to derive comparable... View Details
Keywords: Environment; Impact; Measurement; Environmental Ratings; Corporate Valuation; Financial Materiality; Sustainability; Environmental Impact; Environmental Strategy; Impact-Weighted Accounts; IWAI; Environmental Sustainability; Corporate Social Responsibility and Impact; Measurement and Metrics; Valuation
Citation
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Freiberg, David, DG Park, George Serafeim, and T. Robert Zochowski. "Corporate Environmental Impact: Measurement, Data and Information." Harvard Business School Working Paper, No. 20-098, March 2020. (Revised February 2021.)
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