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  • All HBS Web  (273)
    • News  (52)
    • Research  (194)
    • Multimedia  (1)
  • Faculty Publications  (41)

Show Results For

  • All HBS Web  (273)
    • News  (52)
    • Research  (194)
    • Multimedia  (1)
  • Faculty Publications  (41)
← Page 11 of 273 Results →
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

companies to look at products the way customers do: as a way to get a job done. Are You a Level-Six Leader? (23,834) http://hbswk.hbs.edu/item/6752.html Published: July 6, 2011 Asking the question, whom do you serve? is a powerful vector... View Details
Keywords: by Staff
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

to all personal care products sold online by the five firms implies that customers spent an additional $300 million annually as a result of pricing algorithms, out of a total of about $6 billion in e-commerce revenue for the category.... View Details
Keywords: by Kristen Senz; Retail
  • 13 Dec 2004
  • Research & Ideas

Sharing News That Might Be Bad

it. You've considered simply waiting for something more definitive—but who knows when that will come? Now your hand has been forced. If one employee has heard rumblings, so have others—maybe customers have heard them, too. Any executive... View Details
Keywords: by Paul Michelman
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

hypothesize and find that the investment decisions of foreign subsidiaries in country-industries with more transparent information environments are more responsive to local growth opportunities than are those of foreign subsidiaries in... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

information like gold, believing that guarding certain company know-how gives them more power. Rather than sharing customer lists that might give another department a hand in making sales, for instance, they squirrel those names away.... View Details
Keywords: by Dina Gerdeman
  • 28 Jun 2011
  • First Look

First Look: June 28

enhanced stakeholder engagement through CSR, and reduced informational asymmetries, due to increased transparency through non-financial reporting. Using a large cross-section of firms, we show that firms with better CSR performance face... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

Conversely, I’ve heard investors say they wish the leaders of their portfolio companies would be more transparent about challenges they are facing and ask for help. As one investor said to me, “They already sold me on the business and... View Details
Keywords: by Julia Austin
  • 01 Jun 2013
  • News

Collective Wisdom

prize. In a community-based setting, you give up IP in exchange for complementary assets that create value for customers. Then there's the fear that my competitors will find out what I'm working on. Open companies have adopted a nuanced attitude that embraces View Details
Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

Tobin’s Q. Collectively, the evidence suggest that current efforts to increase transparency around organizations’ impact on society are effective at improving disclosure quantity and quality as well as corporate value. Effects of an... View Details
Keywords: Re: Multiple Faculty
  • 01 Sep 2014
  • News

Afghanistan’s Hope and Light

employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s initial, basic strategy. “In... View Details
Keywords: Julia Hanna
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2011
  • News

Coming Full Circle

Image by John Weber Related Links Featured research: "Think Customers Hate Waiting? Not so Fast..." Read Director John Korn's blog Did you know? HBS alumni include... As an assistant professor at Columbia Business School, Modupe Akinola... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

customer behavior can change. The burst will be when we will observe that consumer patterns are changing." On the other hand, some believed that things that have changed since the 2000 bubble may make another one less likely. Ofer... View Details
Keywords: by James Heskett; Publishing; Retail
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

state's sovereign fund investors) when his competitor is able to arrange to have state aid or investment provided or withheld in large quantities to a potential customer's country of origin depending on whether that customer favors a... View Details
Keywords: by Jim Heskett
  • 01 Dec 2007
  • News

Rediscovering America

not to mention our own self-esteem — are on the line.” Kanter’s recommendations, which span economic, social, and government concerns, include securing the country’s future by nurturing innovation; getting the work-family balance right; encouraging good companies by... View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in providing transparent data about... View Details
Keywords: by John A. Quelch; Health
  • 20 Oct 2015
  • First Look

October 20, 2015

fluctuations. We first exposit that in the presence of Cobb-Douglas production functions and consumer preferences, there is a specific pattern of economic transmission whereby demand-side shocks propagate upstream (to input-supplying industries), and supply-side shocks... View Details
Keywords: Sean Silverthorne
  • 15 Jan 2013
  • First Look

First Look: January 15

creating an impression of transparency while masking their true performance. What deters selective disclosure and leads firms to instead make disclosures more representative of their environmental performance? We hypothesize that... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2017
  • First Look

January 3, 2017

Transparency with Costly Information Processing By: Di Maggio, Marco, and Marco Pagano Abstract—We study a model where some investors (“hedgers”) are bad at information processing, while others (“speculators”) have superior... View Details
Keywords: Carmen Nobel
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