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Show Results For
- All HBS Web
(802)
- News (139)
- Research (521)
- Events (5)
- Multimedia (1)
- Faculty Publications (105)
- 21 Nov 2022
- Research & Ideas
Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers
track some 20,000 specific retailers to identify merchants using BNPL, including the top US retailers. Penalizing lower-income consumers The loans create what the authors call the “flypaper effect.” Consumers with healthy access to... View Details
- 23 Jan 2024
- Book
More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World
if you own one, you still own your copy of the card as a discrete asset, in a way we don’t normally think of individual ownership of specific dollar bills, for example, even though each bill technically has a serial number. "Rather, each... View Details
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
the successful management of all financial aspects of a business venture. Sales. Measures skills and behaviors needed to build an effective sales organization and sales channel that can successfully acquire, retain, and serve customers, while promoting strong View Details
Keywords: by HBS Working Knowledge
- 02 May 2017
- First Look
First Look at New Research: May 2, 2017
April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its employees to put View Details
Keywords: Carmen Nobel
- Web
Profiles - MBA
discovered that I love building products from the ground up. This experience was reinforced while interning as a software engineer at a fast-growing Series A company, where I was able to both interface with customers and own end-to-end... View Details
- 11 Oct 2010
- Research & Ideas
It Pays to Hire Women in Countries That Won’t
which a judge ruled in favor of a company that specifically had targeted women for layoffs; the judge argued that the company had no choice but to reduce its workforce for budgetary reasons-and that it made sense for the company to cut... View Details
Keywords: by Carmen Nobel
- Web
2023 Reunion Presentations - Alumni
discussion, participants considered the specific issue of reparations for the Tulsa Massacre, the idea of reparations generally, and the use of reparations to respond to the effects of slavery and racist governmental policies in the US.... View Details
- Web
Leadership - Faculty & Research
transformation undertaken within an academic medical center, with a specific focus on novel payment structures (e.g., bundle payments), integrated practice units (IPUs), and outcomes measurement. Insight into time-driven activity-based... View Details
- 26 Aug 2019
- Research & Ideas
Lipstick Tips: How Influencers Are Making Over Beauty Marketing
typical celebrity cover girl, her social media posts compel thousands of customers to purchase the products she recommends. Alessia Vettese New research shows that “influencers” like Hughes are changing the face of the beauty industry,... View Details
- 23 Jan 2023
- Research & Ideas
After High-Profile Failures, Can Investors Still Trust Credit Ratings?
self-preservation. The agencies are motivated to avoid high-profile failures because it undermines the confidence of customers in the credibility of their rating, Sikochi says. In the past, credit rating agencies have received extensive... View Details
Keywords: by Ben Rand
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
Worker Advancement,” a worker’s choice of company has considerable bearing on how fast they climb the ranks, how likely they are to land a better job elsewhere, and whether they’ll be hired and promoted. The study specifically looks at... View Details
Keywords: by Pamela Reynolds
- 30 Jan 2018
- First Look
January 30, 2018
Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details
Keywords: Sean Silverthorne
- Web
Human Behavior & Decision-Making - Faculty & Research
adoption of value-based health care remains a challenge. This case study focuses on the care delivery transformation undertaken within an academic medical center, with a specific focus on novel payment structures (e.g., bundle payments),... View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
for natural gas, and to create derivative supply contracts that could help customers manage the risks of demand volatility and price swings more effectively than before. In this way, Skilling and his colleagues solved a major contracting... View Details
- 12 Mar 2013
- First Look
First Look: March 12
But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to apps to reach customers and engage them. Effective apps will do one... View Details
Keywords: Sean Silverthorne
- Web
HBS - The year in Review
perhaps cannot—address societal challenges ranging from financial inclusion to climate change. The inaugural cohort of BiGS Visiting Fellows joined the School in fall 2022 to work with HBS faculty members on specific research projects—in... View Details
- 01 Jun 2023
- News
In Full Flower
At Bloom & Wild, delivering a joyful experience that fits through a letter-box door slot (Courtesy of Bloom & Wild Group) When Aron Gelbard (MBA 2009) cofounded London-based Bloom & Wild in 2013, he did so with a specific goal: to make... View Details
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
Taken together, they suggest there are three critical hurdles or challenges that management faces in any restructuring program: 1. Design. What type of restructuring is appropriate for dealing with the specific challenge, problem, or... View Details
Keywords: by Stuart C. Gilson
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
make raising restaurant employee wages nearly impossible absent increased menu prices, which customers hard hit by the crisis are likely to reject. "The most important thing we are all facing is really the confidence and comfort that... View Details
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
centered on ideas that individuals with specific knowledge and skills can come up with on their own working remotely? Regardless of inevitable improvements in technology that will facilitate collaboration from afar, will this be the same... View Details
Keywords: by James Heskett