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- All HBS Web (282)
- Faculty Publications (59)
Show Results For
- All HBS Web (282)
- Faculty Publications (59)
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
understand customers and their needs deeply. Develop the ability to respond to this understanding with better-tailored assortments, replenishment of the hits, and timely markdowns on what is left over. Execute well, especially at the... View Details
- 01 Dec 2010
- News
Additional alumni books for your consideration.
company to still lose money, Byrnes explains how managers can rethink their business for maximum profit. Along the way, he punctures such harmful myths as revenues are good, costs are bad; all customers should get the same great service;... View Details
- 01 Dec 2016
- News
Alumni Books of 2016
companies are converting the delivery of their offerings to the as-a-service model. The next disruption will focus less on the delivery model and more on the value delivered. Bernshteyn’s value-as-a-service model is the simple idea that measurable value delivered for... View Details
- Web
Europe - Global Activities 2021
with a variety of needs, from validating their competencies to assisting with work permits. Employers can also join Just Arrived for free and either advertise for a job directly, or receive help developing a customized proposal for their... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Purchase this case: http://cb.hbsp.harvard.edu/cb/product/609041-PDF-ENG Jones Lang LaSalle: Reorganizing around the Customer Harvard Business School Case 410-007 Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has... View Details
Keywords: Martha Lagace
- 21 Mar 2023
- Blog Post
Grundfos: Innovation & Inspiration for Sustainable Product Design
either recycling these components externally or reincorporating the material back into the Grundfos supply chain. Although the scale of the recycling program is still in its pilot phase and volume is low, the future potential is significant for Grundfos and its View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
care industry to give customers more choices, freedom, power, and information, and at far lower prices. He recommends disruption of the status quo through new business models, new payment models, and new technologies that give patients... View Details
- 01 Oct 2002
- News
Class Notes Extra
forgotten sectionmate. Following are brief updates on some of the more far-flung members of the Class of 1977. Whether their life journeys have led them to distant parts of the globe, down untraditional career paths, or on quests for... View Details
- 04 Sep 2019
- News
Advancing Diagnostics that Can Save Lives
antibiotic susceptibility profiles. The expertise DZD has developed along its three-year journey is already being deployed in clinical settings. “Our goal has always been to be commercially relevant, even during our R&D phase,” notes Lee.... View Details
Keywords: Susan Young
- 27 Apr 2009
- Research & Ideas
Building Businesses in Turbulent Times
customers who told him that their key area of pain was the difficulty of integrating the "islands of automation" throughout their global companies. Gerstner, himself a former IBM customer, immediately recognized the opportunity.... View Details
Keywords: by Staff
- 02 May 2012
- What Do You Think?
Can the “Leadership Industry” Fulfill Its Promise?
industry in general fails in: (1) catering to customer desires for short courses that produce quick results, (2) emphasizing, and training for, ways of gaining self-knowledge, (3) providing laboratories for the application of passively... View Details
Keywords: by Jim Heskett
- 13 Nov 2012
- First Look
First Look: November 13
813-019 The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer... View Details
Keywords: Sean Silverthorne
- 24 Sep 2013
- First Look
First Look: September 24
mechanism we used to facilitate reader/student introspection was end-of-chapter/cases Reflections. Also, we experimented with audio versions of book chapters in the classroom. We went on to continue Jim Barton's hero's journey in a second... View Details
Keywords: Sean Silverthorne
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
financial return on organizational investments to reduce physician burnout. A model outlining the steps of the typical organization’s journey to address this issue is presented. Critical ingredients to making progress include... View Details
Keywords: Sean Silverthorne
- 02 Oct 2015
- News
The ‘F’ Word
the fastest-growing competitive local exchange carrier in the world, adding 500,000 customers in 10 months, and the stock price tripled. Then we learned that 40 percent of our customers couldn’t pay their... View Details
Keywords: Walt Disney Studios
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
the effectiveness, commitment, and performance of their organizations over the years. We have realized that the leader can be a limiting factor in a journey to transform an organization into a high commitment, high performance (HCHP)... View Details
Keywords: by Martha Lagace
- 09 Sep 2024
- News
Basket Chase
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. On this episode, we’re featuring an excerpt from a new HBS podcast called Think Big, Buy Small. The show is hosted by Professors Richard Ruback and Royce Yudkoff... View Details
- 01 Mar 2009
- News
Your Taxi Is Waiting
the different approaches to launching each business demonstrate that the entrepreneurial journey has more than one path. Herp started Linear in August 2004 with $1 million from friends and family, using much of that initial infusion as a... View Details
- 06 Apr 2023
- Blog Post
Circularity in Denmark
recycling waste materials from retired products. Grundfos encourages its customers (both consumer and industrial) to return old pumps; they then fully deconstruct and repurpose or recycle the pump’s constituents. Today this program is... View Details
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
Alumni Books Out of the Desert: My Journey from Nomadic Bedouin to the Heart of Global Oil by Ali Al-Naimi (AMP 82, 1979) (Penguin UK) Until May 7, 2016, Ali Al-Naimi was the Saudi oil minister (and an OPEC kingpin), a position he held... View Details