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Show Results For
- All HBS Web
(1,277)
- News (228)
- Research (897)
- Events (4)
- Multimedia (1)
- Faculty Publications (361)
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- 01 Apr 1999
- News
An Eye to the East
customer behavior in Japan." But perhaps the most telling comment came from Trilochan Sastry of the Indian Institute of Management. While noting that HBS-generated research, case studies, and management... View Details
Keywords: Alejandro Reyes
- 01 Dec 2007
- News
How Business Schools Lost Their Way
creditors, the communities where the corporation does business, and society as a whole. The duties and responsibilities of the corporation to the stakeholders are expressed in various laws, regulations, contracts, and custom and practice.... View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; and (8) build agile service organizations that learn,... View Details
- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
that successful people have simply found their own way to do them. Molinsky finds there are five key challenges underlying our avoidance tendencies: authenticity, competence, resentment, likability, and morality. Does the new behavior... View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
terrorist threat info and analysis pulled from the web’s darkest corners. Rothrock’s RedSeal also has a number of federal clients, though he doesn’t necessarily know who they are. Brokered through a government intermediary, they simply show up as View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 22 Feb 2022
- News
March 2022 Alumni and Faculty Books
marketplace status quo. Demanding a voice and sometimes a hand in the products they buy, these digitally empowered consumers― “Me’s”―have inverted the traditional power dynamics of retail into metail. To put it simply, your customers are... View Details
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
leaving their survival uncertain. Minorities are falling prey to an Islamist ideology that conveys values and customs diametrically opposed to European ones. Terrorist acts have become the “new normal,” part of daily life. The North-South... View Details
- 13 Sep 2019
- News
Hollywood Ending
First, she looks for existing trends and a big market. If the world’s 2.7 billion people with smartphones that they can’t put down are any indication, “that’s an absolute walk with Quibi,” she says. Second, is the customer View Details
- 01 Sep 2020
- News
We Rise
What Barna wasn’t fully prepared for, though, was the additional obstacles that came from fundraising while female. “Trying to explain the needs and consumer behavior of women buying beauty products to investors who are predominantly... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
first round of financing. He estimates that returns from IGNIA investments such as Primedic could exceed 30 percent, thanks to the sheer scale of the BoP market. “Alternatives for these customers are so inefficient that it represents a... View Details
- 06 Dec 2018
- News
Source Code
from every other life form on the planet. (The “old” brain—that lower rear 30 percent—is responsible for more rote behaviors and drives: breathing, heartbeat, reflexes; anger, hunger, sex.) And this is how we learn—by moving through the... View Details