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  • All HBS Web  (2,533)
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  • All HBS Web  (2,533)
    • People  (3)
    • News  (367)
    • Research  (1,696)
    • Events  (11)
    • Multimedia  (6)
  • Faculty Publications  (677)
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  • 01 Apr 2000
  • News

Q & A: A Conversation with IRS Chief Charles Rossotti

that can't tell you exactly how much our customers have on deposit. We have 35-year-old systems for maintaining records on tape files. Our collection process and compliance examinations are months or years behind, largely due to... View Details
Keywords: Garry Emmons
  • 13 Jan 2021
  • News

Silicon Valley’s “Detroit Moment”

without it. Poindexter: I talk a lot to my customers about what life is like without electricity. And one of the most profound things that they said to me was, "Life without electricity, you're always rushing." And it's because you have... View Details
  • 10 Jul 2024
  • News

Next Level

Gina Joseph (GMP 29, 2020), chief strategy officer for the technology media company VentureBeat, was recently honored by the San Francisco Business Times in their “40 Under 40” issue. Joseph is thriving in the media, tech, and gaming world—all industries traditionally... View Details
Keywords: Catherine O’Neill Grace
  • 01 Jun 2020
  • News

Staying the Course

workplace disruptions all companies have faced. DreamBox, which is based in metropolitan Seattle, the epicenter of the first-known US outbreak of COVID-19, was among the first wave of companies to transition to a fully work-from-home... View Details
Keywords: April White; online education
  • 01 Dec 2017
  • News

The Robots Are Coming to Save Your Job

Instead, he says, it will be able to react to shifting customer needs, with lines of wheeled Baxters and Sawyers reconfigured on the fly, based on data from both the production process and market... View Details
Keywords: Dan Morrell
  • 01 Jun 2012
  • News

Around the World

of the School’s global journey than Professor Krishna Palepu, who arrived on campus in 1983. At the time, “most of the curriculum was based on materials that were developed using US company experiences in the US context,” recalls Palepu,... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2018
  • News

3-Minute Briefing: Lisandra Rickards (MBA 2010)

one year he’s grown revenues by 44 percent and increased his customer base by 32 percent. No matter what kind of businesses we create or what kind of infrastructure is built, it can all be destroyed in the... View Details
Keywords: Julia Hanna
  • 01 Dec 2016
  • News

Carving a Niche

to freeride and freestyle skis that can be used to navigate obstacles and jumps in terrain parks and away from established runs. Based in Verbier, Switzerland, Hoye and cofounder Tony McWilliam started the company in 2006—the same year... View Details
Keywords: Julia Hanna
  • 01 Mar 2015
  • News

Case Study: The Speed of Light

(Photo courtesy of KDC Solar) Launched in 2011, QE solar is an operations and maintenance company focused on servicing large-scale, commercial solar energy structures—the kind typically owned by large utility companies. The company is View Details
Keywords: Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Mar 2005
  • News

In the Blood

year, one of our competitors bred over 180 mares to several of his stallions. We have a customer base that comes to us because we limit our books, creating some scarcity value that appeals to the people... View Details
Keywords: Hanna, Julia; horse racing; Animal Production and Aquaculture; Agriculture; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Mar 2006
  • News

Drive-In Nation

and Ford customers rejected upgrades in the rear suspensions of Camaros and Mustangs because aficionados liked the feel of their “ride” just the way it was. The moral of the story? “It can take generations for a View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Jun 2015
  • News

In My Humble Opinion: Priya Paul (OPM 28, 1999)

things that were perhaps beyond our capabilities,” she recalls. “It was a period of about 7 to 10 years before any of us could take a breath because there was so much to do and so many challenges.” Today, as chairperson of the family’s Apeejay Surrendra Park Hotels,... View Details
Keywords: Julia Hanna
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

centrally, frozen, and distributed to multiple locations, thereby allowing quality control, reduced cost, and consistency. Most importantly, customers have an emotional attachment to their favorite desserts — they come back for more, and... View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality
  • 01 Dec 2015
  • News

Complements to the Case Method

collaborate on beer design, pricing, and packaging, as well as on decisions concerning manufacturing and marketing. After each round, reports are generated that include balance sheets, customer beer preferences, and ways in which the... View Details
  • 01 Mar 2023
  • News

The Exchange: Micro Management

match the cash flows of their business with their repayment obligations. If you are a tailor and you’re switching from sewing by hand to using a sewing machine, you have to learn how to use the machine and make sure your customers are... View Details
Keywords: Jen McFarland Flint; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Mar 2008
  • News

Alumni Books

sweet spot; designing the offer to create customer value and secure differential advantage; integrating to serve the customer; and measuring what matters. Science Lessons: What the Business of Biotech Taught Me about Management by Gordon... View Details
Keywords: Noel Capon; Publishing Industries (except Internet); Information
  • 21 Dec 2022
  • News

HBS Community Comes Together in Wake of Ukraine Invasion

comment on, and summarize advice and insight on dealing with Vladimir Putin offered by former Secretaries of State Colin Powell, Condoleezza Rice, Hillary Clinton, John Kerry, and Rex Tillerson. This presentation is based on video... View Details
  • 01 Dec 2007
  • News

Learning to Lead

who is senior to him; he must produce the model in conjunction with an outside consultant based in London who does not want to collaborate with him; and the project is being overseen by one of the firm’s founding partners, a man coworkers... View Details
Keywords: Julia Hanna; Management
  • 01 Dec 2015
  • News

Multimedia Simulation Provides Real-World Reality Check

four of these teams are then aggregated into an industry. Team members study data and collaborate on beer design, pricing, and packaging, as well as on decisions concerning manufacturing and marketing. After each round, reports are generated that include balance... View Details
  • 01 Sep 2008
  • News

Building a Better MBA

analysis of eleven business school programs. To complete the picture, they also interviewed leading academic critics and 28 executives and recruiters. The findings presented a mixed diagnosis of the health of MBA programs but on balance... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
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