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  • All HBS Web  (795)
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Show Results For

  • All HBS Web  (795)
    • People  (3)
    • News  (198)
    • Research  (388)
    • Multimedia  (2)
  • Faculty Publications  (104)
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  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

to the CEO. In many cases, the chief legal officer should be a member of the top management team who is expected to weigh in on all issues, not just represent the legal function. Q: What managerial levels are we talking about here? A:... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

management and digital marketing tools for entertainment venues and sports teams (largely unused during the pandemic), switched to targeting small- and medium-sized traditional businesses struggling to survive. Fourth Quadrant: Firms... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 16 Apr 2013
  • First Look

First Look: April 16

This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2014
  • First Look

First Look: November 4

Geibel wondered what he and Ron Johnson, whom he hired and teamed up with to re-envision the Systems group within Disney Animation, could do to improve the flow and the efficiency of the organization's increasingly technical and View Details
Keywords: Sean Silverthorne
  • 04 Apr 2011
  • HBS Case

Reinventing the National Geographic Society

emerging. Various units operated as independent fiefdoms. In 1998, Fahey was named CEO, and the task was clear: build an organization to thrive for the next 100 years. To do so, he "assembled a management team of diverse backgrounds... View Details
Keywords: by Sean Silverthorne; Publishing
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

To succeed in today's fast-moving economy, traditional corporate structures are holding back companies, even great companies, from being creative enough and speedy enough to compete effectively. What's needed, argues Harvard Business... View Details
Keywords: by Kim Girard
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

Ask jazz fans the world over to name their favorite compilation, and chances are their response is Kind of Blue. With music that is sophisticated and sublime, spare yet complex, trumpeter and composer Miles Davis (1926-1991) reached dazzling new heights of View Details
Keywords: by Martha Lagace; Music
  • 04 Dec 2012
  • First Look

First Look: December 4

severity of the coordination problem faced by users. Read the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=38648 The Costs of Ambient Cultural Disharmony: Indirect Intercultural Conflicts in Social Environment Undermine View Details
Keywords: Carmen Nobel
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

Pauline Brown offers some words of wisdom: You first need to be able to discern what’s beautiful. “Aesthetics cannot be outsourced to the creative department; it has to start with the leader,” says Brown, a senior lecturer at Harvard... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

employee begins, the hiring company must consider logistical equipment issues. For example, not only is the new employee working from home, but the company’s IT team is, too. Should equipment be shipped to an IT View Details
Keywords: by Boris Groysberg
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

everything from working out at the gym to turning off the lights at home. Yet, despite the brainpower devoted to devising creative rewards and fine-tuning offerings, employees don’t always buy in. “All this money and time and smart people... View Details
Keywords: by Scott Van Voorhis
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery stores... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

workers to feel engaged and highly motivated, and they want those workers to muster creativity and diverse perspectives to solve problems. If workers have latitude to express themselves, they’ll feel more inspired and do better work—not... View Details
Keywords: by Ranjay Gulati
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

keep the team progressing toward their goal, but to properly address all concerns raised along the way. Use the “clean sheet of paper” exercise to think creatively about company processes Another best... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

Elberse. "That was just three years ago, and now she is, by many measures, the biggest celebrity on the planet. Gaga is a marketing phenomenon." This fall, Elberse will teach a case on Lady Gaga's meteoric career in her popular second-year MBA course,... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

and execute on their own independent projects. First, they need to autonomy to work creatively in areas of their own interest, for instance by intentionally allocating them free time on their own or in teams... View Details
Keywords: by Kristen Senz; Technology
  • 06 Jul 2009
  • Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

analyzed our data, we were struck by the resourcefulness and creativity of the managers, doctors, police officers, and addiction counselors whom we interviewed. Necessary evils are often done under difficult conditions, with lots of... View Details
Keywords: by Martha Lagace
  • 09 Jun 2022
  • HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

from HBS in 1992, and wrote the case study with HBS researchers Olivia Hull and Amy Klopfenstein. With a combination of savvy planning and creative thinking, US Foods managed to weather staff shortages while simultaneously growing its... View Details
Keywords: by Pamela Reynolds
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

we need.” The Harvard Business School case study Mobile Banking for the Unbanked explores two very different examples of mobile financial service models: WIZZIT, a third-party startup that teamed with a major bank to provide standard... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 15 Jul 2019
  • Book

Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence

it’s a forward-looking, subjective, creative exercise that requires a lot of imagination. Think about valuing Facebook today. It requires predicting the future of privacy policies around the world, the actions of Google and Amazon in the... View Details
Keywords: by Dina Gerdeman
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