Publications

January 1998
Case

Connecticut Spring and Stamping Corporation (B)

By: H. Kent Bowen, Massimo Russo and Steven J. Spear

Connecticut Spring and Stamping Corp. (CSSC), a 50-year-old spring manufacturing and metal stamping firm, is experiencing slow sales growth and feeling the impact of global competition. The company has over 800 customers but little understanding of those customers'... View Details

Keywords: Globalization; Competency and Skills; Organizational Change and Adaptation; Production; Customer Relationship Management; Quality; Training; Performance Efficiency; Cost Management; Sales; System

October 2024
Case

GLIN Impact Capital

By: Ethan Rouen and Akiko Saito

In 2024, the co-founders of the venture capital fund GLIN Impact Capital face a critical inflection point as they consider launching a second, significantly larger impact investment fund in Japan. Founded in 2021 by the three Harvard Business School alumni, GLIN is one... View Details

Keywords: Venture Capital; Investment Funds; Growth and Development Strategy; Corporate Social Responsibility and Impact; Power and Influence; Japan

March 2018
Module Note

Module Note for Instructors: Responsibilities to Society

By: Nien-hê Hsieh

This note outlines a framework to help managers discern and deliver on their responsibilities to society that has been taught in the “Responsibilities to Society” module in Leadership and Corporate Accountability (LCA), a semester-long, first-year required course for... View Details

Keywords: Corporate Social Responsibility and Impact; Leadership; Society

December 1996
Background Note

Environmental Behavior And Corporate Reputation

By: Stephen A. Greyser

Keywords: Corporate Social Responsibility and Impact

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22 Jan 2019
Working Paper Summaries

Corporate Sustainability: A Strategy?

Keywords: by Ioannis Ioannou and George Serafeim

March 2019 (Revised April 2019)
Case

Measuring Impact at JUST Capital

By: Ethan C. Rouen and Charles C.Y. Wang

JUST Capital is a nonprofit organization that seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on the priorities most important to the average American. This case examines JUST’s strategy for influencing... View Details

Keywords: Corporate Social Responsibility and Impact; Social Issues; Performance Evaluation

27 Feb 2006
Research & Ideas

Corporate Values and Employee Cynicism

providing quality care and access while controlling costs. Many businesses are also incorporating employee-centered values and socially View Details

Keywords: by Martha Lagace

August 2009 (Revised September 2011)
Case

Whole Foods: Balancing Social Mission and Growth

By: Christopher Marquis, Marya Besharov and Bobbi Thomason

In 2009, Whole Foods stands at a crossroads. Their incredible growth over the past 25 years has vaulted them into the ranks of the largest US supermarkets and they have arguably led to the widespread acceptance of natural and organic foods in the United States. Yet... View Details

Keywords: Business Model; Leadership; Growth and Development Strategy; Corporate Social Responsibility and Impact; Environmental Sustainability; Food and Beverage Industry; Food and Beverage Industry; United States

July 2007
Article

Cooperation between Corporations and Environmental Groups: A Transaction Cost Perspective

Theory suggests that when transaction costs are low, corporations and stakeholders can minimize social costs by transacting to their mutual advantage, but when transaction costs are high, reducing social costs requires the intervention of a centralized institution.... View Details

Keywords: Cost vs Benefits; Cost; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Environmental Sustainability; Competitive Advantage; Cooperation

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Read Now

2017
Chapter

Corporate Moral Agency, Positive Duties, and Purpose

By: Nien-hê Hsieh

A long-standing question in business ethics is whether business enterprises are themselves moral agents with distinct moral responsibilities. To date, the debate about corporate moral agency has focused on responsibility for past wrongdoing that involves violating... View Details

Keywords: Corporate Social Responsibility and Impact; Moral Sensibility; Mission and Purpose

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February 2021
Case

Measuring Impact at JUST Capital

By: Charles C.Y. Wang and Ethan Rouen

JUST Capital is a nonprofit organization that seeks to make public companies more "just" by measuring and ranking their overall impact on society, based on the priorities most important to the average American. This case examines JUST's strategy for influencing... View Details

Keywords: Nonprofit Organizations; Ethics; Measurement and Metrics; Performance Evaluation; Social Issues; Corporate Social Responsibility and Impact

December 2012 (Revised October 2013)
Case

Developing the Materiality Matrix at Telefónica

By: Robert G. Eccles, George Serafeim and Asun Cano-Escoriaza

Telefónica, one of the largest telecommunication companies in the world and headquartered in Spain, has been issuing a corporate sustainability report since 2002. In its 2011 Sustainability report, the company included a "materiality matrix," and was one of only five... View Details

Keywords: Sustainability; Sustainability Reporting; Sustainable Strategy; CSR; Corporate Social Responsibility; Communication Technology; Environmental Accounting; Corporate Social Responsibility and Impact; Environmental Sustainability; Telecommunications Industry; Spain

24 Nov 2020
Working Paper Summaries

Accounting for Product Impact in the Consumer Finance Industry

Keywords: by George Serafeim and Katie Trinh; Financial Services

09 May 2017
What Do You Think?

Should Management Be Primarily Responsible to Shareholders?

longer-term interests sufficiently well.” Not everyone spoke as one on the issue. Rob Jones, for example, commented that, “Theories abound, but owner still means owner Social and moral obligations make for... View Details

Keywords: by James Heskett

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

social benefits of impact investing at early stages and deserves further study, they note. The study also suggests that impact investments might... View Details

Keywords: by Rachel Layne

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

addition, a well-understood ethical framework and an effective legal system are crucial. In other words, it is very hard to talk about corporate ethics without paying attention to the broader View Details

Keywords: by Carla Tishler

June 2017 (Revised August 2018)
Supplement

Making Target the Target: Boycotts and Corporate Political Activity (B)

By: Nien-hê Hsieh and Victor Wu

Supplements the (A) Case. View Details

2008
Chapter

Corporate Honesty and Business Education: A Behavioral Model

By: Rakesh Khurana and Herbert Gintis

Since the mid-1970s neoclassical economic theory has dominated business school thinking and teaching in dealing with the nature of human motivation. However valuable in understanding competitive product and financial markets, neoclassical economic theory employs an... View Details

Keywords: Business Education; Ethics; Managerial Roles; Corporate Social Responsibility and Impact; Organizational Culture; Business and Shareholder Relations; Mathematical Methods; Behavior