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  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing KnowHow, for Harvard Business. It is reprinted on HBS Working Knowledge.Customers are the source of all cash flow. Organic growth depends on... View Details
Keywords: by John Quelch
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

Business Administration at Harvard Business School. In May, Hall convened what he hopes will be a yearly conference of scholars now working in the burgeoning field of incentive design, which draws lessons from both microeconomics and behavioral science and is being... View Details
Keywords: by Avery Forman
  • April 2016
  • Supplement

Canadian Pacific's Bid for Norfolk Southern Spreadsheet Supplement

By: Benjamin C. Esty and Scott Mayfield
In December 2015, Canadian Pacific Railroad (CPR) has just made its third bid to acquire Norfolk Southern Corporation (NSC), one of the largest railroads in the United States. Having rejected the prior offers, NSC’s CEO James Squires and the NSC board must now value... View Details
Keywords: Capital Structure; Cash Flow; Cost of Capital; Financial Strategy; Investment Activism; Bids and Bidding; Negotiation Offer; Corporate Strategy; Rail Transportation; Mergers and Acquisitions; Transformation; United States; Canada
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  • August 2020 (Revised March 2021)
  • Case

Migros Turkey: Scaling Online Operations (A)

By: Antonio Moreno and Gamze Yucaoglu
The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details
Keywords: Retail; Grocery; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Turkey
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  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

new drug markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49384   Cases & Course Materials Harvard Business School Case 715-438 The Transformation of NCR During his tenure as CEO since 2005, Bill Nuti had moved NCR View Details
Keywords: Sean Silverthorne
  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

to create conditions where helping people might feel good for the actor.” Plus, setting up both corporate and private giving programs properly may lead people to donate their time and money more often, she notes. At a time when economic... View Details
Keywords: by Michael Blanding
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

practice area creation is a critical imperative for professional services firms. Using theories of organizational territoriality and corporate charters, we conceptualize professional firms as federations of distinct practice areas and... View Details
Keywords: Martha Lagace
  • Web

Accounting & Management - Faculty & Research

students how to compile an income statement, a balance sheet, and a cash flow statement. It focuses on Blank Corporation, an innovative South Korean company that bridged content and commerce by selling products directly through social... View Details
  • 20 Jan 2015
  • First Look

First Look: January 20

S., Mary L. Witkowski, Megan Abbott, Alexis Guzman, Laurence Higgins, John Meara, Erin Padden Abstract—The article discusses corporate social responsibility (CSR) programs. In the authors' view many of these programs consist of disparate,... View Details
Keywords: Sean Silverthorne
  • Web

Great American Business Leaders of the 20th Century - Leadership

Archie A. Alexander Alexander & Repass, 1914–1954 Henry C. Alexander Morgan Guaranty Trust, 1959–1967 William M. Allen Boeing Company, 1945–1969 Howard L. Aller American Power and Light Company, 1935–1951 Stanley C. Allyn National Cash... View Details
  • Web

Africa - Global

and the 'Next' Pandemic By: Tarun Khanna and Samir Junnarkar Teaching Note for HBS Case No. 725-351. March 2025 Case GiveDirectly: Can Direct Cash Transfers End Extreme Poverty? By: Natalia Rigol , Benjamin N. Roth , Sarah Mehta and John... View Details
  • 17 May 2016
  • First Look

May 17, 2016

2016 New York: Oxford University Press Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business By: John A. Quelch. Abstract—The public health footprint associated with corporate behavior has come under... View Details
Keywords: Sean Silverthorne

    Best-selling and New Cases by Ben Esty

    Best-Selling (MOST POPULAR) Cases:  

      1) Eaton: Portfolio Transformation & Cost of... View Details

    • Web

    Finance Curriculum - Faculty & Research

    create value. Topics covered include: Basic analytical skills and principles of corporate finance. Functions of modern capital markets and financial institutions. Standard techniques of analysis, including capital budgeting, discounted... View Details
    • 28 Apr 2009
    • First Look

    First Look: April 28, 2009

    Earnings Management, Corporate Tax Shelters, and Book-Tax Alignment Authors:Mihir Desai and Dhammika Dharmapala Publication:National Tax Journal (forthcoming) Abstract This paper reviews recent evidence analyzing the link between earnings... View Details
    Keywords: Martha Lagace
    • Web

    Behavioral Finance & Financial Stability

    Info Do Fire Sales Create Externalities? By: Sergey Chernenko & Adi Sunderam DEC 2018 How do cash policies affect stock returns? A mutual fund that uses its cash reserves to accommodate outflows will lower... View Details
    • 27 Apr 2010
    • First Look

    First Look: April 27

    ideas across academic communities. The Predictive Value of Accruals and Consequences for Market Anomalies Authors:Francois Brochet, Seunghan Nam, and Joshua Ronen Publication:The Journal of Accounting, Auditing and Finance (forthcoming) Abstract We revisit the role of... View Details
    Keywords: Martha Lagace
    • July 2021 (Revised August 2021)
    • Supplement

    Airbnb Emerges from the Pandemic: Lessons for Stakeholder Governance (B)

    By: Benjamin C. Esty and Allison M. Ciechanover
    As the COVID pandemic spread in early 2020, global travel ground to a halt. For Airbnb, the San Francisco-based platform for renting accommodations, the impact was both swift and severe as revenues plummeted more than 70% over the prior year. Responding to the sudden... View Details
    Keywords: Business and Stakeholder Relations; Corporate Governance; Crisis Management; Leadership; Two-Sided Platforms; Corporate Social Responsibility and Impact; Mission and Purpose; Value Creation; Decision Making; Goals and Objectives; Travel Industry; Tourism Industry; Service Industry; United States
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    • 28 Jun 2021
    • Research & Ideas

    Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

    we were collecting data as events were happening." As it turns out, the actions companies took during those first 90 days of the pandemic depended not only on their cash on hand, but how committed they were to their workers, according to... View Details
    Keywords: by Lane Lambert
    • 12 May 2008
    • Research & Ideas

    Accounting Information as Political Currency

    Corporate donations to political campaigns reveal a lot about mutual back-scratching in the political and business arenas. Now new research from Harvard Business School reveals that corporate giving may... View Details
    Keywords: by Martha Lagace