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  • All HBS Web  (2,719)
    • People  (4)
    • News  (546)
    • Research  (1,452)
    • Events  (12)
    • Multimedia  (32)
  • Faculty Publications  (882)
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  • 01 Dec 2011
  • News

At Your Service

Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 18 Jan 2022
  • News

HBS Alumni Mentor Students; Shanghai Club Hosts Entrepreneurship Conference

live music by a string orchestra, a product ‘fashion show,’ and a few games with prizes.” Overall, Dai and Gong say the Entrepreneurship Forum was an overwhelming success, in terms of participation—a record high—and in its organization and execution. “Our View Details
Keywords: Margie Kelley
  • 01 Sep 2005
  • News

Clark Bids Farewell to HBS

information technology for pedagogy; in teaching entrepreneurial management; in global research and scholarship; and in its commitment to values and leadership as core elements of its curriculum and mission. Clark also oversaw a... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2006
  • News

Inside Intel

The idea of attacking core memory in mainframe computers with the 1103 DRAM proved a winner because, despite this product’s problems, it was far more economical to use than the existing alternative. When Intel turned a profit and went... View Details
Keywords: Richard S. Tedlow; Hanna, Julia; technology; manufacturing; innovation; Computer and Electronic Product Manufacturing; Manufacturing; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 01 Sep 2012
  • News

Ideas in Action

do those costs include? HBS dedicates roughly $100 million to research annually. This funding covers everything from salaries for research associates to materials to field studies to hiring visiting scholars. Research is at the core of... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 13 Jul 2020
  • News

The First Five Years: Meaghan Fitzgerald (MBA 2016)

teams think about their target audience, core user benefits, and which features to build to deliver real value to users—to work that looks more like content programming, where we inform what content we should bring to the platform; to... View Details
  • 19 Jan 2017
  • News

Finding Purpose in Profit

accepted a position as a financial analyst at Goldman Sachs. It was at Goldman that her interests began to coalesce. “I finally realized the power of business to change the world,” says Coupounas. “Goldman Sachs, as a partnership at the time, lived by a set of deeply... View Details
Keywords: Robert S. Benchley; B corporations
  • 01 Sep 2009
  • News

Rich Wilson

Globe is in 2012. Will you do it and the program again? For now, I’m giving talks, and there’s a book in the works. As for 2012, we know how to do successful school programs. If we could get distribution channel commitment to our other View Details
Keywords: Garry Emmons; Arts, Sports, Language, Driving, and Other Schools; Educational Services
  • 01 Jun 2007
  • News

Letters

eliminates a core source of international instability, and replaces expensive, tax-supported aid with productive, locally generated economic activities. Henry L. Kotkins Jr. (MBA ’72) Seattle, WA Poor Taste? Did the juxtaposition of the... View Details
  • 01 Jun 2008
  • News

Kash Rangan

stretch. It is not that hard to put together a for-profit arm, but to have it be a significant contributor to the core mission requires considerable strategic work. It may not be possible for a vast majority of organizations in this... View Details
Keywords: Roger Thompson; Finance
  • 01 Jun 2009
  • News

Inside the Partnership

core of Goldman Sachs’s national power in the Midwest and ran the firm’s important Chicago regional headquarters for many years, explains, “While the actual implementation was somewhat different from the proposition as written, this was... View Details
Keywords: Garry Emmons
  • 01 Jun 2004
  • News

Luxe Redux

edge and attract new devotees without losing its core following? “We can still accommodate the traditional customer because our styling is classic,” says Matthew McEvoy (MBA 1989), strategic planning director at Burberry. Founded in 1856,... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 01 Jun 2011
  • News

The House that Howard Built

elective, The Management of New Enterprises. This in turn spawned other such course offerings throughout the 1960s and ’70s in the MBA and Executive Education programs. Many students indeed were going on to become entrepreneurs as alumni. But the View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2010
  • News

Lords of Strategy

insistence on more data and deeper analysis than had been the McKinsey norm. In the 1970s, he began touting the importance of strategic management for every kind of firm; eventually strategy consulting would become the core of McKinsey’s... View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Information; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2020
  • News

Homeschooled

physical classroom, especially for younger students. They need that support, that community, but in terms of the core learning part of it, I think this crisis will open folks’ minds all the more to using online tools for learning. JJHK: I... View Details
Keywords: Jennifer Gillespie; online learning; Educational Services
  • 01 Dec 2003
  • News

Can Manufacturing Keep Its Edge?

than ever. The Bulletin spoke to a sampling of alumni to get a view from the factory floor of how they plan to meet the challenges ahead. While the companies vary in size and make a diverse range of products, these owners, chairmen, and CEOs present a snapshot of a... View Details
Keywords: Julia Hanna; Manufacturing
  • 01 Mar 2013
  • News

Sizing Up Social Impact

that means core elements such as water, transportation, and roads, as well as access to seeds, fertilizers, and new training and technology. But any funder will be confronted with a situation where a potential grantee says, 'We'd like to... View Details
Keywords: Julia Hanna; Crop Production; Agriculture; Administration of Economic Programs; Government; Administration of Housing Programs, Urban Planning, and Community Development; Government; Water, Sewage and Supply Systems; Utilities
  • 01 Sep 2009
  • News

Over the Top

Harvard’s Kennedy School, argue for serious corporate soul-searching: “As a society, we have bought into a system in which we ask little of corporate leaders beyond the aggressive pursuit of short-term self-interest. For two decades, this model has formed the View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance; Government
  • 01 Sep 2020
  • News

The Devil You Don’t Know

possibly quite a dangerous one. As I’ve said, traditional deficit spending won’t be nearly sufficient when people are afraid to go out or are legally barred from going out. Again, we can’t really solve the core economic problem without... View Details
  • 16 Dec 2016
  • News

An Environmental Epiphany

the energy technology of the future were largely, early inspirations and dreams 20 years ago. And now, are competitive in increasing parts of the world. And so, what was an entrepreneur's dream or an inventor's dream 20 years ago, is a hard View Details
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