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Show Results For
- All HBS Web
(4,950)
- People (6)
- News (709)
- Research (3,653)
- Events (43)
- Multimedia (20)
- Faculty Publications (2,588)
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- March 2019
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains (Abridged)." Harvard Business School Technical Note 119-088, March 2019.
- fall 1994
- Article
Creditor Control in Financially Distressed Firms: The Empirical Evidence
By: S. C. Gilson and M. R. Vetsuypens
Gilson, S. C., and M. R. Vetsuypens. "Creditor Control in Financially Distressed Firms: The Empirical Evidence." Washington University Law Quarterly 72 (fall 1994): 1005–1025.
- 1990
- Chapter
Analysis of Cost Variances for Management Control in Hospitals
By: S. Datar, R. Banker and S. Das
- Research Summary
Organizational Change: The Market for Corporate Control and the Third Industrial Revolution
Michael C. Jensen is conducting research on organizational change
and the corporate control market. Specifically, he is investigating the
changing role of the corporation and competing organizational forms,
such as leveraged buyout organizations, that are replacing... View Details
- 2020
- Working Paper
(When) Does Appearance Matter? Evidence from a Randomized Controlled Trial
By: Prithwiraj Choudhury, Tarun Khanna, Christos A. Makridis and Subhradip Sarker
While there is evidence about labor market discrimination based on race, religion, and gender, we know little about whether physical appearance leads to discrimination in labor market outcomes. We deploy a randomized experiment on 1,000 respondents in India between... View Details
Keywords: Behavioral Economics; Coronavirus; Discrimination; Homophily; Labor Market Mobility; Limited Attention; Resumes; Personal Characteristics; Prejudice and Bias
Choudhury, Prithwiraj, Tarun Khanna, Christos A. Makridis, and Subhradip Sarker. "(When) Does Appearance Matter? Evidence from a Randomized Controlled Trial." Harvard Business School Working Paper, No. 21-038, September 2020.
- 19 Apr 2012
- Conference Presentation
Risk Management, Accounting and the Aftermath of a Control Debacle
By: Anette Mikes
- February 2004
- Case
Czech Mate: CME and Vladimir Zelezny (C)-The Struggle for Control
By: Mihir A. Desai, Alberto Moel and Kathleen Luchs
Supplements the (A) case. View Details
Keywords: Developing Countries and Economies; Fairness; Financial Institutions; Corporate Governance; Rights; Ownership Stake
Desai, Mihir A., Alberto Moel, and Kathleen Luchs. "Czech Mate: CME and Vladimir Zelezny (C)-The Struggle for Control." Harvard Business School Case 204-122, February 2004.
- April 1987
- Supplement
Inland Steel Co. Product Policy (L): Closed Loop Shape Control
By: Benson P. Shapiro and Lawrence B. Levine
Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy (L): Closed Loop Shape Control." Harvard Business School Supplement 587-145, April 1987.
- January 1991
- Article
Strategic Orientation and Top Management Attention to Control Systems
By: R. Simons
Simons, R. "Strategic Orientation and Top Management Attention to Control Systems." Strategic Management Journal 12, no. 1 (January 1991): 49–62.
- January 1997 (Revised March 2002)
- Case
Fighting the Last War (A): Controlling British Inflation 1973-1992
By: Huw Pill
Pill, Huw. "Fighting the Last War (A): Controlling British Inflation 1973-1992." Harvard Business School Case 797-048, January 1997. (Revised March 2002.)
- December 1988
- Case
Monsanto Co.: Control of R&D at the Animal Sciences Division
Merchant, Kenneth A. "Monsanto Co.: Control of R&D at the Animal Sciences Division." Harvard Business School Case 189-091, December 1988.
- 1998
- Article
Controlling Modern Business in China: The Da Sheng Enterprise, 1895-1926
By: Elisabeth Koll
Koll, Elisabeth. "Controlling Modern Business in China: The Da Sheng Enterprise, 1895-1926." Journal of Asian Business 14, no. 1 (1998): 41–56.
- January 1995
- Case
Controlling International Oil (B): The Rise and Fall of OPEC
By: Debora L. Spar and Richard H.K. Vietor
Spar, Debora L., and Richard H.K. Vietor. "Controlling International Oil (B): The Rise and Fall of OPEC." Harvard Business School Case 795-066, January 1995.
- March 2018 (Revised March 2019)
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains." Harvard Business School Technical Note 118-082, March 2018. (Revised March 2019.)
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
mind that communities are governed very differently than companies. User communities operate outside the boundaries of the firm even in cases where the community organizes around a firm’s core products––and firms can therefore not control... View Details
Keywords: by Danielle Kost
- Other Article
A Discussion of Internal Control Weaknesses and Client Risk Management
By: Aiyesha Dey
Dey, Aiyesha. "A Discussion of Internal Control Weaknesses and Client Risk Management." Journal of Accounting, Auditing & Finance 24, no. 4 (October 2009): 581–587.
- March 2002
- Teaching Note
Fighting the Last War (A): Controlling British Inflation 1973-1992 TN
By: Huw Pill
- 1994
- Chapter
The Virtual Organization: Bureaucracy, Technology, and the Implosion of Control
By: N. Nohria and J. D. Berkley
Keywords: Organizational Design; Organizational Change and Adaptation; Information Technology; Power and Influence
Nohria, N., and J. D. Berkley. "The Virtual Organization: Bureaucracy, Technology, and the Implosion of Control." In The Post-Bureaucratic Organization: New Perspectives on Organizational Change, edited by Anne Donnellon and Charles C Heckscher. Thousand Oaks, CA: Sage Publications, 1994.
- December 1982 (Revised June 1985)
- Background Note
Note on Management Control Systems, Part V: Measurement of Performance
Dearden, John. "Note on Management Control Systems, Part V: Measurement of Performance." Harvard Business School Background Note 183-130, December 1982. (Revised June 1985.)
- 1999
- Other Unpublished Work
Executive Ownership and Control in Newly Public Firms: The Role of Venture Capitalists
By: Malcolm Baker and Paul Gompers
We study the implications of CEO equity ownership for incentives and control in a sample of 1,011 newly public firms. Before an initial public offering, equity investments by venture capitalists reduce CEO ownership by about half, from an average of 35 percent to 19... View Details
Keywords: Equity; Ownership; Motivation and Incentives; Initial Public Offering; Investment; Venture Capital; Managerial Roles; Cost Management; Governance Controls; Executive Compensation
Baker, Malcolm, and Paul Gompers. "Executive Ownership and Control in Newly Public Firms: The Role of Venture Capitalists." November 1999. (First draft in 1998.)