Continuous Delivery - Publications - Faculty & Research

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20 Dec 2004
Research & Ideas

How an Order Views Your Company

cycle management and the need to look at order-level details proved correct. It was a highly leveraged approach that helped support trends in re-engineering, supply chain management, activity-based costing, and continuous improvement. Q:... View Details

Keywords: by Sarah Jane Johnston

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

negotiating over price, quality and delivery terms, they divide that pie. Changing The Game The players in the value net continually seek to change the game to create and claim more value. While Ford and its... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

01 Oct 2013
First Look

First Look: October 1

reader/student introspection was end-of-chapter/cases Reflections. Also, we experimented with audio versions of book chapters in the classroom. We went on to continue Jim Barton's hero's journey in a second Harvard Business Press book... View Details

Keywords: Sean Silverthorne

14 Dec 2011
Research & Ideas

The New Measures for Improving Nonprofit Performance

has led to greater focus and the ability to construct meaningful performance objectives and standards across the agency. Roca has been using performance-tracking and client profile data to ensure optimal service delivery and optimal... View Details

Keywords: by Julia Hanna

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

managerial skills continues to grow, executive education worldwide has entered a period of disruption caused by the digitalization of content, connectivity, and communication. The current offerings of many executive education program... View Details

Keywords: Dina Gerdeman

04 Apr 2017
First Look

First Look at New Research, April 4

to develop Alfred’s routes and respond to customer requests in conjunction with other service providers, for example grocery delivery services, in what the founders describe as their "B2B2C" business model. Alfred won the... View Details

Keywords: Sean Silverthorne