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  • All HBS Web  (2,033)
    • People  (7)
    • News  (443)
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    • Multimedia  (5)
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  • 10 Aug 2022
  • News

Skydeck Live: Stage Not Age

example stuck with me. Financial services sort of makes sense. But the one that I thought was really an outstanding example was Warby Parker, because that is a very different brand, you know. Can you talk about the example of Warby Parker and how they did a View Details
  • 01 Mar 2023
  • News

Is AI OK?

willing to pay more for the latter. Unfortunately, by purposefully ignoring real differences in what consumers were willing to pay for Black-owned rentals and basing its calculations on data from predominantly white-owned properties, the... View Details
Keywords: Alexander Gelfand; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 17 Nov 2022
  • News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

stage start-ups with good ideas. With respect to the IRA, there is lots of opportunity for public/private partnerships, but both sides have to be flexible. When I was at the Department of Energy, I was responsible for deploying $11... View Details
  • 01 Apr 1999
  • News

An Eye to the East

Jacinto C. Gavino of the Asian Institute of Management in Manila suggested that, given such constraints, there should be an evaluation mechanism developed to help focus research on the most important issues. “In developing economies, we have to reexamine the... View Details
Keywords: Alejandro Reyes
  • 28 May 2019
  • News

INK: Maker’s Manual

Since cofounding the online product discovery platform The Grommet in 2008, Jules Pieri (MBA 1986) has enjoyed a front-row seat to the launch of 3,000 consumer products—including household names like Fitbit, SodaStream, and S’well. From... View Details
Keywords: Jen McFarland Flint
  • 01 Mar 2004
  • News

Toy Story

development experts who guide product development. “This isn’t a group that just rubber stamps what we do,” explains Moynihan. “They are brutally honest with us.” The philosophy at LEGO focuses on playful learning, and that philosophy has been honed in the last few... View Details
Keywords: Susan Young; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Jun 2009
  • News

The Maestro and the Market

learn about marketing from a business owner who says he doesn’t care whether or not customers like his product? HBS assistant professor Michael Norton’s interest in what motivates seemingly irrational consumer behavior has found a perfect... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services; Food Services and Drinking Places; Hospitality
  • 25 Aug 2022
  • News

Full Stream Ahead

stands out as the rare commodity that remains as lucrative in the good times as the bad, since we don’t switch off the radio—or stop watching the films or TV shows that license music and generate revenues—when the economy sours. The last... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jun 2015
  • News

Case Study: Sneak Peak

high-growth beverage startups. Also, it is not clear to me why you are launching another product. Why not invest whatever capital you can get in driving amazing sell-through in one or two chains with some creative consumer marketing? And... View Details
Keywords: Whole Foods; Beverage and Tobacco Product Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 01 Sep 2009
  • News

Read All About It!

income, adjusted for inflation, was 300 percent higher than in 1869. Combined with the early 20th century’s rise in leisure time, the use of installment credit, and advertising, Americans acquired a taste for consumer View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 05 Jul 2011
  • News

The Business of Champions

Last month, more than one million people lined the streets of Boston for a parade in honor of their National Hockey League champion Boston Bruins. Talk about consumer excitement over a product! On that score (or should I say “SCO-ORE!”),... View Details
Keywords: Garry Emmons; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jun 2020
  • News

Keeping the Beat

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes “I definitely don’t think that virtual will ever cannibalize the real thing. I genuinely don’t see that happening. That’s some people’s fear. But I do think the benefit is that we are educating the View Details
Keywords: Motion Picture and Sound Recording Industries; Information
  • 01 Jan 2002
  • News

Marjorie M.T. Yang (MBA '76)

Brooks Brothers, Marks & Spencer, and Nordstrom. What isn't known to consumers is the name behind all these labels-a family-owned textile and apparel manufacturer headquartered in Hong Kong called The Esquel Group. With seventeen plants... View Details
  • 01 Jun 2017
  • News

Ask the Expert: On the Fly

free-market competition. While market liberalization internationally is still evolving, the consumer benefits of the competitive marketplace are pretty compelling. Putting any one carrier in charge of the infrastructure that forms the... View Details
Keywords: Julia Hanna
  • 01 Sep 2012
  • News

Hierarchy's Last Stand

underperform and be overcompensated. A caricature, but sadly still true: consider the enormous pay packages for CEOs in companies that lose money. Shareholder protests (such as those in the United Kingdom), voting against compensation... View Details
Keywords: Rosabeth Moss Kanter; Corporate Services
  • 15 Jun 2021
  • News

Case Study: Inside Story

partners who demonstrate that they can move quickly and help Saga learn, while also experimenting with digital D2C marketing that can be rapidly iterated. —Chad Laurans (MBA 2006), CEO and cofounder of SimpliSafe Yes and Yes Word of mouth is everything for a View Details
Keywords: Jen McFarland Flint; Motion Picture and Sound Recording Industries; Information
  • 10 Mar 2021
  • News

In My Humble Opinion: A Timely Tension

a successful business and doing the right thing for the planet is a source of immense innovation for Patagonia,” Thoren observes. Among the initiatives she’ll be involved with is the retailer’s long-standing work to convince consumers to... View Details
Keywords: April White
  • 05 Aug 2015
  • News

Mobilizing the Public to Fight Bribery

Philippines to educate its 300,000 members about which government services customers shouldn’t be forced to pay for, such as health care and education. Bantay is also looking to widen its impact by reaching out to lower income people via SMS and creating a mobile app.... View Details
Keywords: Constantine von Hoffman; Executive, Legislative, and Other General Government Support; Government
  • 05 Dec 2016
  • News

The Dragon’s Tale

demands of increasingly sophisticated Chinese consumers is a more complicated challenge. One approach Chinese manufacturers are using is to acquire companies around the world in order to get fast access to the technologies they need to... View Details
Keywords: Deborah Blagg
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