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- All HBS Web (454)
- Faculty Publications (165)
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- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
Leverage Existing Competitive Advantages. For many years, people have said that a store's location was a key for its success. Now the buzz is that, in the world of electronic retailing, location doesn't matter. A View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
approach and delivery to better fit with other individuals or situations; similarly, there's untapped potential in being able to establish electronic connections with consumers in ways that are not... View Details
- July 2022
- Teaching Note
Arçelik (A), (B): From a Dealer Network to an Omnichannel Experience
By: Ayelet Israeli, Fares Khrais and Menna Hassan
Arçelik Turkey, the country’s market leader in household appliances, was at an omnichannel crossroads in January 2020. Arçelik was a B2B player utilizing a dealership network with an umbrella of brands and had one of the largest brick-and-mortar store networks in... View Details
Keywords: Digital Marketing; Bricks And Mortar; Franchise Management; Franchising; Dealer Network; Dealers; B2B; B2B2C; Tradition; Culture Change; Cultural Adaptation; Omnichannel; Omnichannel Retail; Omni-channel; Omnichannel Retailing; Sales Channels; Sales Channel Development; Channel Management; Channels Of Distribution; Marketplace; Platforms; Collaboration; Online Channel; Online Data; Online Sales; Online Shopping; Online; Retail; Retailing; Disruption; Transformation; Franchise Ownership; Change Management; Partners and Partnerships; Consumer Behavior; Sales; Internet and the Web; Marketing Strategy; Conflict and Resolution; Conflict Management; Organizational Culture; Distribution Channels; Digital Transformation; Electronics Industry; Electronics Industry; Electronics Industry; Turkey
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
technical and management team members. Now running desperately low on cash, Perlman had to contend with many potential deal partners, including VCs, angels, and industrial partners (as potential sources of cash); consumer View Details
Keywords: by James K. Sebenius
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
shop or move their operations. Even worse, the loss of a commons may cut off future opportunities for the emergence of new innovative sectors if they require close access to the same capabilities. Four decades ago, when US consumer View Details
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
that Al's research has moved from railroads to giant corporations and now to computers and consumer electronics underscores his eminent position as the historian of industries at the center of national... View Details
Keywords: by Jim Aisner
- May 1975 (Revised May 1978)
- Case
Litton Microwave Cooking Products (B)
By: Paul W. Marshall
Marshall, Paul W. "Litton Microwave Cooking Products (B)." Harvard Business School Case 675-194, May 1975. (Revised May 1978.)
- March 1992 (Revised March 1995)
- Supplement
Joline Godfrey and the Polaroid Corp. (B)
By: Linda A. Hill
Supplements Joline Godfrey and the Polaroid Corp. (A). View Details
Keywords: Corporate Entrepreneurship; Rank and Position; Leading Change; Problems and Challenges; Change; Electronics Industry; Electronics Industry
Hill, Linda A. "Joline Godfrey and the Polaroid Corp. (B)." Harvard Business School Supplement 492-038, March 1992. (Revised March 1995.)
- December 1979 (Revised October 1983)
- Case
Fred Henderson
By: John P. Kotter
Focuses on the management style of Fred Henderson in the context of a relatively stable business environment within Xerox Corporation. To be contrasted with the case, Renn Zaphiropoulos and the videotape, A Day with Renn Zaphiropoulos (9-881-501), which are appropriate... View Details
Keywords: Situation or Environment; Management Style; Consumer Products Industry; Consumer Products Industry
Kotter, John P. "Fred Henderson." Harvard Business School Case 480-043, December 1979. (Revised October 1983.)
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
can be used in powerful ways, ideally leading to better patient care, lower health care costs and, ultimately, healthier patients. “Trust on the part of both the consumer and doctor is hugely important in determining who is going to be... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
complex organizational patterns that emerge in lieu of genuine mirroring when actionable transparency allows people to "break the mirror." Download the paper: http://www.hbs.edu/research/pdf/10-058.pdf Criminal Recidivism after Prison and View Details
Keywords: Martha Lagace
- 11 Sep 2019
- Research & Ideas
Germany May Have the Answer for Reducing Drug Prices
medical care, a financial burden that forces some consumers to skip doses or forgo treatment. The US isn’t Germany While Germany's approach offers a relevant policy example, the country's health system differs from America's in several... View Details
- 05 May 2003
- Research & Ideas
How Bank of America Turned Branches into Service-Development Laboratories
Companies often use rigorous R&D processes to guide new product development, but are much less scientific when it comes to creating services. Not Bank of America, which has turned Atlanta-area branches into consumer laboratories.... View Details
- 06 Feb 2007
- First Look
First Look: February 6, 2007
inventors. Download the paper: http://www.hbs.edu/research/pdf/07-042.pdf Electronic Hierarchies and Electronic Heterarchies: Relationship-Specific Assets and the Governance of Interfirm IT Authors:Andrew... View Details
Keywords: Martha Lagace
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
consumers but exclusively on an online basis. Taking advantage of its low no-bricks-and-mortar cost structure, ING was able to offer generous rates on certificates of deposit. Just four years on, ING is the third-largest holder of View Details
Keywords: by John Quelch
- January 2006
- Teaching Note
Strategic Inflection: TiVo in 2005 (TN)
By: David B. Yoffie
Teaching Note to 706421. View Details
- June 1991 (Revised May 2002)
- Case
Barco Projection Systems (A): Worldwide Niche Marketing
Deals with the issue of niche marketing in a worldwide market. Barco Projection Systems makes video, data, and graphics projectors for the industrial market. They have traditionally been the performance leader. In August 1989, Sony Corp. introduced a higher performance... View Details
Keywords: Competition; Globalized Markets and Industries; Product Marketing; Consumer Products Industry; Consumer Products Industry
Moriarty, Rowland T., Jr. "Barco Projection Systems (A): Worldwide Niche Marketing." Harvard Business School Case 591-133, June 1991. (Revised May 2002.)
- January 1980 (Revised October 1993)
- Case
Renn Zaphiropoulos
By: John P. Kotter
Focuses on the management style of Renn Zaphiropoulos in the context of a rapidly changing business environment within Xerox Corporation. To be contrasted with the case, Fred Henderson and the videotape, A Day with Fred Henderson (9-881-502), which are appropriate for... View Details
Keywords: Situation or Environment; Management Style; Consumer Products Industry; Consumer Products Industry
Kotter, John P. "Renn Zaphiropoulos." Harvard Business School Case 480-044, January 1980. (Revised October 1993.)
- 25 Sep 2000
- Research & Ideas
More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry
1960, electronic data processing as well as information storage and retrieval had made a lasting impression in both the private and the public sectors, and discoveries and improvements in areas such as circuit design and solid-state View Details
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
interrelated. People who have studied this industry for a long time have come up with a number of feasible ideas to get at the cost problem, including high-deductible insurance and health savings accounts. But until we make sure that the treatments and services View Details