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- All HBS Web (611)
- Faculty Publications (87)
- March 2016 (Revised May 2018)
- Case
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)
- 15 Oct 2020
- Research & Ideas
IT Job Wages Are No Longer 'Exceptional'
post-doctoral researcher, and Shane Greenstein, the Martin Marshall Professor of Business Administration. The dawn of digital careers Beginning with the invention of the personal computer in the 1980s, IT wages commanded a premium over... View Details
- 07 Apr 2022
- Blog Post
Product Management at HBS: Roll Up Your Sleeves and Learn by Doing
Weston Ruths is enrolled in the MS/MBA: Engineering Sciences Program Class of 2022, and is a member of HBS Section D. After graduating from Rice University in 2016 with a degree in Computer Science, he... View Details
- Web
Regional Winners - Alumni
electric motors. Our software provides motor manufacturers with large sources of gains and cost reduction, reachable only through disruptive computer calculation and inaccessible to engineers' "creativity". Thomas Baudin, MBA 1997, CEO &... View Details
- 28 Apr 2009
- First Look
First Look: April 28, 2009
re-adjust Gucci's portfolio, especially as YSL continued to lose money. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709459 HP: The Computer Is Personal Again Harvard Business School Case 509-010 In... View Details
Keywords: Martha Lagace
- Profile
Bobby Tuohy
his choices. “I stumbled upon the joint degree program when I was at a crossroads,” he says about his discovery of the joint HBS/SEAS business and engineering program. “It appealed to me because it would allow me to deepen my tech skills... View Details
- Web
Events - Business History
Los Andes), "Global Development and International Organizations during the Cold War Era: ILO's Management Development Programs in Latin America (1950s-1970s)" 12 pm to 1:30 pm May 14 14 May 2025 Virtual Seminar Grace Ballor (Bocconi... View Details
- 01 Oct 1999
- News
Banking on Success
course, what I did. What is your outlook for the stock market over the next five years? I'm modestly bullish. I'm not a crash-theorist. But Internet stocks very definitely make me nervous. How would you rate your personal computing... View Details
Keywords: Deborah E. Blagg
- Web
Investing in Emerging Industries | Baker Library | Bloomberg Center | Harvard Business School
opened a branch office in Chicago in the 1930s and another in Los Angeles in the 1940s. Manhattan: William Street, 1923. The New York Public Library Digital Collections. Digital Equipment Corporation. Programmed Data Processor-1 Brochure.... View Details
- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
can provide through a startup accelerator program or a flexible organizational structure that allows executives to rapidly shift resources toward projects led by these stars. As these strategy examples make evident, the implication of the... View Details
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
Counterfactual simulations of our structural model show large gains from screening potential hires via psychometric measurement and training to improve managerial practices. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55871 Advancing View Details
Keywords: Dina Gerdeman
- Web
Gender & Race in Organizations Research Group - Race, Gender & Equity
Johnson is a doctoral student in the Organizational Behavior program at Harvard Business School. She is broadly interested in studying identity, inequality, and well-being, particularly how intersectional identities shape workplace... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
research into this emerging field and its implications for executives. Sean Silverthorne: How did you get interested in studying multi- and two-sided platforms? Is this a new area of research? Andrei Hagiu: During my PhD program in... View Details
- 13 Mar 2018
- First Look
March 13, 2018
February 2018 Management Science Laboratory Evidence on the Effects of Sponsorship on the Competitive Preferences of Men and Women By: Baldiga, Nancy R., and Katherine Baldiga Coffman Abstract—Sponsorship programs have been proposed as... View Details
Keywords: Sean Silverthorne
- 12 Mar 2021
- News
My Favorite Case
somebody else teaches the case today?” The case just happened to be about a joint engine program with BMW and Chrysler. Some of my friends said they thought I should teach it, and I said, “Cool!” Because this was my second semester, I had... View Details
- Profile
Mollie Breen
After demonstrating exceptional math and computer science talent at Duke University, and more than three years of service as an applied research mathematician in the Department of Defense, Mollie Breen took the next, not-so-obvious step:... View Details
- 25 Mar 2022
- Blog Post
Meet the HBS Women's Student Association
future leaders. We are committed to furthering gender equity at HBS and beyond. We have an incredible list of sponsors who, through their funding and support, help us deliver extensive programming for all members. Some of the highlights... View Details
- Web
HBS - Financials | Supplemental Financial Information
fees, and HBP. Following a year of entirely virtual programming, Executive Education returned to its traditional residential model in fiscal 2022, blending its in-person programming with virtual learning. Revenue (in millions) 856 FY18... View Details
- Web
The 20th Century Zeitgeist - Leadership
Influence: Medium 30 1930 s 19 Advances in aviation Nylon Fiberglass Instant photography Air-conditioning begins to realize commercial potential Influence: High 40 1940 s 19 Planes and ships built in less than a day for the war effort Atomic bomb ENIAC View Details
- 01 Jun 2024
- News
Leveraging Generative AI
Four decades after HBS became the first business school in the country to require the use of personal computers in the MBA Program, the School is undergoing a different kind of technological transformation, one that leverages generative artificial intelligence (GenAI)... View Details
Keywords: Jennifer Gillespie