Communication Style - Publications - Faculty & Research

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

Israel's Cellular Market (A) The case addresses reforms to regulations in Israel’s telecommunications industry initiated and implemented under the leadership of Minister of Communications Moshe Kahlon in 2009–2010. The case highlights the... View Details

Keywords: Carmen Nobel

08 Apr 2014
First Look

First Look: April 8

Almandoz Abstract—A case study is presented on business ethics and bank management. The situation facing the president of a community bank established to operate as a green business and to consider ethical issues of bank loans when it is... View Details

Keywords: Sean Silverthorne

March 2022 (Revised March 2024)
Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane

Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details

Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States

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22 Jul 2008
First Look

First Look: July 22, 2008

Management faced several problems: criticism of multinational companies, anti-trust legislation, expropriations, and rising competition from international and local rivals. Focuses on developing a new global strategy for a company that placed a premium on a consensual... View Details

Keywords: Martha Lagace

10 Oct 2007
First Look

First Look: First Look: October 10

Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After... View Details

Keywords: Martha Lagace

July 2021
Supplement

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

By: Nour Kteily, Deepak Malhotra and David Lane

Supplement to the (A) case View Details

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08 Oct 2013
First Look

First Look: October 8

Elberse had the unique opportunity to observe Ferguson's management style in a series of visits and in-depth interviews. In this collaborative explication, she details eight parts of Ferguson's "formula" as she observed them and... View Details

Keywords: Sean Silverthorne

19 Jun 2012
First Look

First Look: June 19

management team wants to target a younger demographic and has revamped its fall product line to offer more fashionable styles to appeal to younger women. But, repositioning the brand has proven to be harder than expected. This case... View Details

Keywords: Sean Silverthorne

22 Jun 2021
Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

Brother” or punitive style—micromanagement often drives people out of their jobs. Rather, they should be part of an overall higher-touch, more open managerial style suited to the stresses and constraints of the pandemic era. Assigning... View Details

Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel

April 2025
Supplement

Joe Mazzulla and the Boston Celtics (B)

By: Linda A. Hill, James I. Cash and Lydia Begag

This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details

Citation

03 Nov 2009
First Look

First Look: Nov. 3

http://cb.hbsp.harvard.edu/cb/product/608054-PDF-ENG Gucci Group: Freedom within the Framework F. Asís Martinez-Jerez, Elena Corsi, and Vincent DessainHarvard Business School Case 109-079 Gucci Group's CEO had to decide if his decentralized management View Details

Keywords: Martha Lagace

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

Revolutionary Lives of Malcolm X and Martin Luther King, Jr. This new biography of two of America's most influential black leaders is a brilliant analysis of their two different leadership styles and is particularly timely with our... View Details

Keywords: by Staff

31 Jul 2015
Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

Revolutionary Lives of Malcolm X and Martin Luther King, Jr. This new biography of two of America's most influential black leaders is a brilliant analysis of their two different leadership styles and is particularly timely with our... View Details

Keywords: by Carmen Nobel; Information; Publishing

09 Aug 2011
First Look

First Look: August 9

me to achieve my top priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This... View Details

Keywords: Sean Silverthorne

17 Jan 2012
First Look

First Look: January 17

Equity, and the Financing of Entrepreneurship Authors:Josh Lerner, Ann Leamon, and Felda Hardymon Publication:John Wiley & Sons, 2012 An abstract is not available at this time. Publisher's Link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-EHEP002070.html... View Details

Keywords: Sean Silverthorne

16 Apr 2013
First Look

First Look: April 16

right place at the right time. Others argued differently, emphasizing in particular his unique style of investing and his focus on selecting the right people. Was this a case of luck or a classic example of the principle: back the right... View Details

Keywords: Sean Silverthorne

22 Apr 2008
First Look

First Look: April 22, 2008

and community norms substantially constrain EURid's approach, preventing the use of the most natural economic mechanisms (such as auctions). Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=908052 Opening... View Details

Keywords: Martha Lagace

06 Mar 2012
First Look

First Look: March 6

twentieth century because of communications improvements, this article shows that the challenges of managing governments and political risk grew sharply. Read the paper: http://www.people.hbs.edu/gjones/papers/Jones Lubinski Managing... View Details

Keywords: Sean Silverthorne

22 Mar 2011
First Look

First Look: March 22

her leadership style and philosophy. It examines her career strategies and rise through the ranks; strategies she used to deal with challenges faced as a woman in the military; how she turned around a troubled military unit; and how she... View Details

Keywords: Sean Silverthorne

12 Oct 2011
First Look

First Look: October 12

and geographies are communicating to their stakeholders their initiatives and performance within the environmental, social, and governance (ESG) domains. Disclosure of non-financial reports has generated heated debates about whether such... View Details

Keywords: Sean Silverthorne

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First Look at New Research: January 31, 2017

First Look: April 8

DaVita Responds to COVID

First Look: July 22, 2008

First Look: First Look: October 10

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (B)

First Look: October 8

First Look: June 19

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

Joe Mazzulla and the Boston Celtics (B)

First Look: Nov. 3

The Harvard Business School Faculty Summer Reader 2020

The Faculty Reader: Who is Reading What This Summer?

First Look: August 9

First Look: January 17

First Look: April 16

First Look: April 22, 2008

First Look: March 6

First Look: March 22

First Look: October 12

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