Publications

August 2002
Article

Creativity Under the Gun

By: Teresa Amabile, Constance N. Hadley and Steven J. Kramer

If you're like most managers, you've worked with people who swear they do their most creative work under tight deadlines. You may use pressure as a management technique, believing it will spur people on to great leaps of insight. You may even manage yourself this way.... View Details

Keywords: Creativity; Innovation and Invention; Time Management; Working Conditions; Performance Evaluation

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18 May 2016
Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

self-views,” says Francesca Gino, the Tandon Family Professor of Business Administration at Harvard Business School, who co-wrote the study with Maryam Kouchaki, an assistant professor at the Kellogg School of Management. “Unethical behavior creates View Details

Keywords: by Carmen Nobel

2008
Article

Warmth and Competence As Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map

By: A. J.C. Cuddy, S. T. Fiske and P. Glick

The stereotype content model (SCM) defines two fundamental dimensions of social perception, warmth and competence, predicted respectively by perceived competition and status. Combinations of warmth and competence generate distinct emotions of admiration, contempt,... View Details

Keywords: Perception; Competency and Skills; Prejudice and Bias; Emotions; Business Model; Behavior; Research; Competition; Status and Position; Cognition and Thinking; Groups and Teams

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

Listening, is forthcoming in the journal Personality and Social Psychology Bulletin. The findings were a surprise to the researchers, who assumed that extroverts would be perceived as emotionally attuned. “It was a little... View Details

Keywords: by Pamela Reynolds

Article

Healthy Buildings in 2070

By: John D. Macomber and Joseph G. Allen

Fifty years seems a very long time in the future for most industries. Not so in buildings and real estate; built structures routinely last decades if not hundreds of years, as long as they are economically competitive. Any discussion of the 50-year future has to... View Details

Keywords: Health ＆ Wellness; Real Estate; Architectural Innovation; Public Health; Health; Buildings and Facilities; Well-being

17 Sep 2012
Research & Ideas

Blue Skies, Distractions Arise: How Weather Affects Productivity

which you can capture whether people are cognitively distracted is to actually look at the errors they make when they are entering data," says Gino, who, as a native of Italy, was in a good position to detect transcription errors. “People... View Details

Keywords: by Carmen Nobel

20 Jul 2011
Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

identify five discovery skills that distinguish innovators from typical executives. First and foremost, innovators count on a cognitive skill that we call "associational thinking" or simply "associating." Associating happens as the brain... View Details

Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen

2003
Book

How Customers Think: Essential Insights into the Mind of the Markets

By: Gerald Zaltman

Keywords: Customers; Cognition and Thinking; Markets

29 Jun 2016
Research & Ideas

The $1 Trillion Link Between Mental Health and Economic Productivity

mental health is an outcome of improvements in economic development.” “We haven’t been as good at understanding the link between mental health and economics as we could be” A behavioral economist, Ashraf has spent most of her career conducting field research that... View Details

Keywords: by Carmen Nobel

Article

Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence

By: A.W. Brooks, F. Gino and M.E. Schweitzer

Although individuals can derive substantial benefits from exchanging information and ideas, many individuals are reluctant to seek advice from others. We find that people are reticent to seek advice for fear of appearing incompetent. This fear, however, is misplaced.... View Details

Keywords: Behavior; Cognition and Thinking

Article

The (Perceived) Meaning of Spontaneous Thoughts

By: Carey K. Morewedge, Colleen Giblin and Michael I. Norton

Spontaneous thoughts, the output of a broad category of uncontrolled and inaccessible higher-order mental processes, arise frequently in everyday life. The seeming randomness by which spontaneous thoughts arise might give people good reason to dismiss them as... View Details

Keywords: Spontaneous Thoughts; Self-Insight; Meaning; Attribution; Judgment And Decision Making; Decision Making; Cognition and Thinking

March 2011
Article

Zoom In, Zoom Out

By: Rosabeth Moss Kanter

Zoom buttons on digital devices let us examine images from many viewpoints. They also provide an apt metaphor for modes of strategic thinking. Some people prefer to see things up close, others from afar. Both perspectives have virtues. But they should not be fixed... View Details

Keywords: Strategy; Cognition and Thinking; Perspective; Leadership; Opportunities; Decisions

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February 2004
Case

Note on Human Behavior: Reason and Emotion

By: Nitin Nohria and Bridget Gurtler

Human beings are driven by reasons and emotions. On the one hand, as rational choice theorists assert, human beings are resourceful and evaluative as they strive to maximize their own interests. An individual's interests can converge or diverge from the interests of... View Details

Keywords: Behavior; Cognition and Thinking; Emotions; Interests; Organizations; Organizational Design; Governing Rules, Regulations, and Reforms

Educators

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2022
Working Paper

Stories, Statistics and Memory

By: Thomas Graeber, Christopher Roth and Florian Zimmermann

For most decisions, we rely on information encountered over the course of days, months or years. We consume this information in various forms, including abstract summaries of multiple data points – statistics – and contextualized anecdotes about individual instances... View Details

Keywords: Decision Choices and Conditions; Information Types; Media; Cognition and Thinking