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Publications

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    • People  (2)
    • News  (208)
    • Research  (611)
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Show Results For

  • All HBS Web  (928)
    • People  (2)
    • News  (208)
    • Research  (611)
    • Events  (3)
    • Multimedia  (3)
  • Faculty Publications  (180)
← Page 11 of 928 Results →
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

It's a common problem: A work team tackles a high-pressure project for a client, but along the way something goes wrong with team dynamics and the client ends up feeling shortchanged. Even though team members initially recognize and value each other's potential... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Apr 2015
  • First Look

First Look: April 14

  Publications April 2015 Routledge Strong Brands, Strong Relationships By: Fournier, Susan, Michael Breazeale, and Jill Avery Abstract—From the editorial team of the groundbreaking Consumer-Brand Relationships: Theory and Practice comes... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

individuals in MBA and Executive MBA programs. Our third study developed survey measures of the six implicit voice theories identified in the prior two studies in a new sample of 265 adults with diverse work experience, and examined View Details
Keywords: Sean Silverthorne
  • 2023
  • Working Paper

Culture as a Signal: Evidence from a Natural Field Experiment

By: Wei Cai, Dennis Campbell and Jiehang Yu
The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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Cai, Wei, Dennis Campbell, and Jiehang Yu. "Culture as a Signal: Evidence from a Natural Field Experiment." SSRN Working Paper Series, No. 4447603, May 2023.
  • March 2010 (Revised January 2012)
  • Case

Bank of America-Merrill Lynch

By: Guhan Subramanian and Nithyasri Sharma
In September 2008, as Lehman Brothers struggled to survive, John Thain, CEO of Merrill Lynch, realized that his bank was also on the brink of failure. Throughout the weekend of September 13–14, 2008, Thain successfully negotiated a deal with Ken Lewis, CEO of Bank of... View Details
Keywords: Mergers and Acquisitions; Financial Crisis; Financing and Loans; Negotiation Deal; Business and Government Relations; Banking Industry; United States
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Subramanian, Guhan, and Nithyasri Sharma. "Bank of America-Merrill Lynch." Harvard Business School Case 910-026, March 2010. (Revised January 2012.)
  • 22 Aug 2016
  • Research & Ideas

Master the One-on-One Meeting

who makes time for their team members—especially those who are also leaders—is less likely to suffer poor team performance because of ambiguity and mistrust. Each 1:1 is an opportunity to clarify the goals of the organization, your performance expectations and build a... View Details
Keywords: by Julia B. Austin
  • Program

Audit Committees in a New Era of Governance

disclosure Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group... View Details
  • 2016
  • Book

Building the Future: Big Teaming for Audacious Innovation

By: Amy C. Edmondson and Susan Salter Reynolds
Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious... View Details
Keywords: Teaming; Innovation; Leadership; Groups and Teams; Innovation and Invention
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Edmondson, Amy C., and Susan Salter Reynolds. Building the Future: Big Teaming for Audacious Innovation. Berrett-Koehler Publishers, 2016.
  • 16 Jul 2018
  • Research & Ideas

Kids of Working Moms Grow into Happy Adults

careers influenced by whether their mothers work outside the home. It may not affect sons’ employment choices simply because men tend to be employed, and also, as other research shows, sons’ occupations and earnings map closely to their... View Details
Keywords: by Dina Gerdeman
  • December 2006 (Revised April 2014)
  • Case

J. R. D. Tata

By: Nitin Nohria, Anthony Mayo and Mark Benson
J.R.D Tata, Chairman of the Indian conglomerate Tata & Sons, played a significant role in building India's economic infrastructure. Under his guidance, Tata & Sons built locomotives, steel refineries, airlines, chemical plants, and technology-based enterprises.... View Details
Keywords: Family Business; Development Economics; Working Conditions; Leadership; Infrastructure; Personal Development and Career; Business and Government Relations; India
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Nohria, Nitin, Anthony Mayo, and Mark Benson. "J. R. D. Tata." Harvard Business School Case 407-061, December 2006. (Revised April 2014.)
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

entrepreneurial finance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54066 forthcoming Academy of Management Journal We Ask Men to Win & Women Not to Lose: Closing the Gender Gap in Startup Funding By: Kanze,... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

Science Foundation. The developed platform offers an unprecedented view of the R&D-to-patenting innovation process and a close analysis of the strengths and limitations of the Industry R&D Survey. The files are linked through a... View Details
Keywords: Sean Silverthorne
  • 2013
  • Working Paper

Clusters and the New Growth Path for Europe

By: Christian Ketels and Sergiy Protsiv
This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details
Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe
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Ketels, Christian, and Sergiy Protsiv. "Clusters and the New Growth Path for Europe." WWW for Europe Working Paper Series, No. 14, July 2013. (WIFO, Vienna.)
  • October 2013
  • Article

With a Little Help from My (Random) Friends: Success and Failure in Post-Business School Entrepreneurship

By: Josh Lerner and Ulrike Malmendier
To what extent do peers affect our occupational choices? This question has been of particular interest in the context of entrepreneurship and policies to create a favorable environment for entry. Such influences, however, are hard to identify empirically. We exploit... View Details
Keywords: Behavior; Entrepreneurship; Attitudes; Relationships; Cognition and Thinking
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Lerner, Josh, and Ulrike Malmendier. "With a Little Help from My (Random) Friends: Success and Failure in Post-Business School Entrepreneurship." Review of Financial Studies 26, no. 10 (October 2013): 2411–2452. (Earlier versions distributed as National Bureau of Economic Research Working Paper No. 16918 and Harvard Business School Working Paper No. 11-108.)
  • July–August 2019
  • Article

The Soul of a Startup

By: Ranjay Gulati
There’s an essential, intangible something in start-ups—an energy, a soul. It inspires enthusiasm and fosters a sense of deep connection and mutual purpose. While this spirit persists, engagement is high and businesses keep their edge.
But all too often,... View Details
Keywords: Business Startups; Mission and Purpose; Customer Focus and Relationships; Employees; Creativity; Business Growth and Maturation
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Gulati, Ranjay. "The Soul of a Startup." Harvard Business Review 97, no. 4 (July–August 2019): 85–91.
  • May 1996 (Revised August 2001)
  • Case

Timberland and Community Involvement

By: James E. Austin and Jaan Elias
The Timberland Co., a manufacturer and retailer of footwear, outdoor apparel, and accessories, committed itself to instituting and communicating a core set of values to its employees, stockholders, and consumers. The system of beliefs emphasized community service.... View Details
Keywords: Ethics; Values and Beliefs; Business and Community Relations; Social Enterprise; Corporate Strategy; Apparel and Accessories Industry
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Austin, James E., and Jaan Elias. "Timberland and Community Involvement." Harvard Business School Case 796-156, May 1996. (Revised August 2001.)
  • Web

Middle East & North Africa - Global

Center in Istanbul in 2013, followed by offices in Dubai and Cairo. Separately an office was opened in Tel Aviv in 2016 reporting to the Europe Research Center. All play an important role in helping HBS develop and strengthen View Details
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

often experience a significant incongruence between their desired professional image and their perceived professional image. In short, they are not perceived in the manner they desire; instead, their undesired professional image may be more View Details
Keywords: by Mallory Stark
  • June 2010 (Revised October 2011)
  • Case

ProPublica

By: Michel Anteby, Philippe Bertreau and Charlotte Newman
Stephen Engelberg, ProPublica's managing editor, entered the organization's newsroom located in lower Manhattan on September 16, 2008. He knew a historical financial debacle was happening at his doorstep, yet none of his journalists were covering that beat. It would... View Details
Keywords: Employee Relationship Management; Leadership; Leading Change; Resource Allocation; Organizational Culture; Motivation and Incentives; Journalism and News Industry; Publishing Industry; New York (city, NY)
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Anteby, Michel, Philippe Bertreau, and Charlotte Newman. "ProPublica." Harvard Business School Case 410-140, June 2010. (Revised October 2011.)
  • 01 Apr 2024
  • In Practice

Navigating the Mood of Customers Weary of Price Hikes

maintaining good relationships with consumers. The consumer response to price changes that happened in 2022 may not predict how consumers will react in 2024. Some products may be more profitable at lower prices and lower margins, while... View Details
Keywords: by Rachel Layne; Retail; Consumer Products
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