City Innovation - Publications - Faculty & Research

03 Apr 2018
First Look

New Research and Ideas, April 3, 2018

trust in government and support for government services. In Study 2, residents of Boston, Massachusetts, who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city government to address... View Details

Keywords: Sean Silverthorne

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

our current strategy." Companies think strategic change is this huge process they have to go through. But if you regularly review what you are doing, then that keeps the tasks from getting bigger and bigger to the point where it gets overwhelming. Q: You cite... View Details

Keywords: by Michael Blanding

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

One chapter in Brand New relays the innovations of beauty-business pioneer Estée Lauder, and while examining Lauder's rise, Koehn became intrigued by a pivotal figure earlier in the 20th century whose signature product was the boldly... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

innovation in the world: open innovation, user innovation, and citizen innovation. Research into this phenomenon could do much to advance the study and practice of creativity. Download working paper:... View Details

Keywords: Sean Silverthorne

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

29 Aug 2018
What Do You Think?

What Should Harley-Davidson’s Management Do?

term whims of the POTUS who will be out of office at some point.” Richard Eckel commented, “Screw the politics; run your business and innovate a strong brand into new markets Start with engaging the markets in Europe to build what sells... View Details

Keywords: by James Heskett; Auto

10 Aug 2010
First Look

First Look: August 10

paper: http://www.hbs.edu/research/pdf/11-008.pdf Cases & Course MaterialsThe Shaw Group Inc.: Entrepreneurial Innovation Lynda M. Applegate and Edward WatsonHarvard Business School Case 810-135 The case describes the founding and... View Details

Keywords: Martha Lagace

18 Apr 2000
Research & Ideas

Learning in Action

they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star... View Details

Keywords: by David A. Garvin

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

first for-profit hospital in the southern city of Chennai in 1983. Today the Apollo Hospitals Group manages more than 30 hospitals and treats patients from many different countries, according to the case. Tarun Khanna, a Harvard Business... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54665 forthcoming R&D Management An Exploratory Study of Product Development in Emerging Economies: Evidence from Medical Device Testing in India By: Gupta, Budhaditya, and Stefan Thomke Abstract—Recent research... View Details

Keywords: Dina Gerdeman

20 Aug 2013
First Look

First Look: August 20

http://hbr.org/search/313111-PDF-ENG Harvard Business School Case 613-100 Open Innovation at Siemens The case describes Siemens, a worldwide innovator in the Energy, Healthcare, Industry, and Infrastructure... View Details

Keywords: Anna Secino

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

time its parent company announced $100 million in product donations, including 200,000 face masks to New York City hospitals to help keep healthcare workers safe. Given the prevalence of fake news proliferating in social media, consumers... View Details

Keywords: by Jill Avery and Richard Edelman

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

suited for a young, entrepreneurial organization. Start-up joiners need to do three things well: manage uncertainty, push the limits, and think like an owner. He then outlines four steps for choosing the right company: Pick a domain (find a field you’re passionate... View Details

Keywords: Carmen Nobel

30 Jun 2021
In Practice

The Harvard Business School Faculty Summer Reader 2021

combining several of my favorite issues. Rosabeth Moss Kanter (@RosabethKanter) holds the Ernest L. Arbuckle Professorship, specializing in strategy, innovation, and leadership for change. She is the author of Think Outside the Building: How Advanced Leaders Can Change... View Details

Keywords: by Kathryn Haviland

10 Oct 2011
Research & Ideas

Retailing Revolution: Category Killers on the Brink

With the demise of Circuit City in 2009 one would have reckoned that Best Buy's best days were ahead. Instead, Best Buy is working fiercely to reinvent itself: its comparable store sales have barely kept up with inflation since 2008, and... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details

20 May 2013
Research & Ideas

The Long-Term Fix to US Competitiveness

Competitiveness: Paths Forward," an HBS initiative, was an appearance by Boston Mayor Thomas Menino, who was brought in by wheelchair but rose to his feet to speak about how the city could be a model for the nation. "I believe... View Details

Keywords: by Stephanie Schorow & Harvard Gazette

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details

Keywords: by Staff; Energy; Utilities

19 Jan 2022
In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details

Keywords: by HBS News

20 Aug 2024
Book

Why Competing With Tech Giants Requires Finding Your Own Edge

The following is an excerpt that was adapted and lightly edited from chapter nine of Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win, written by Feng Zhu and Bonnie Yining Cao and published August 20, 2024. In... View Details

Keywords: by Feng Zhu; Technology; Information Technology

Publications