Publications

Supplements the (A) case. View Details

Keywords: Banking Industry

January 1974 (Revised November 1982)
Case

First National Bank of Lake City (A)

Involves the unionization of the employees of a commercial bank by one of the big national unions. Illustrates the reasons why bank employees and other white collar employees may feel the need for union representation. View Details

Keywords: Labor Unions; Banks and Banking; Banking Industry

11 Jun 2014
News

Across Europe, Anti-Uber Protests Clog City Streets

07 Aug 2008
News

Deal may help Citi Center stage turnaround

04 Aug 2014

HBS Information Session in New York City

This event is an opportunity to learn more about the MBA program at Harvard Business School. The event will include a presentation from current students, alumni and a member of the MBA Admissions Board. A reception will follow the presentation. Advance registration is... View Details

Web

Buildings & Cities - Business & Environment

Confronting Climate Change Buildings & Cities Cities are a key place to innovate to reduce greenhouse gases The world is currently undergoing the largest wave of urban growth in human history. More than half... View Details

8 AM – 5 PM EST, 17 Nov 2016
Career Events

Career Reboot Camp in New York City

Career Reboot Camp is coming to New York! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details

September 2018
Teaching Note

City Year at 30: Toward Long-Term Impact

By: Rosabeth Moss Kanter and Jonathan Cohen

This teaching note assists in the classroom instruction of the HBS No. 318-089, “City Year at 30: Toward Long-Term Impact.” It offers to instructors a case summary and analysis, along with student preparation questions and a guide for classroom discussion of the case.... View Details

July 1990 (Revised October 1995)
Case

Singapore Leadership: A Tale of One City

Illustrates many of the political and economic challenges that any industrial initiative must overcome. View Details

Keywords: Technology; Problems and Challenges; Projects; Singapore

May 1983
Article

The Cities Service Takeover: A Case Study

By: R. S. Ruback

Find at Harvard

12 Oct 2017

HBS Women’s Information Session in Mexico City

This event is designed for prospective women applicants to learn more about the MBA program at Harvard Business School. The information session will include a presentation by a member of the Admissions Board and the opportunity to ask questions to alumni. This is... View Details

01 Aug 1998
News

A Roaring Success in the Windy City

In 1943 John H. Johnson sent a letter to Eleanor Roosevelt inviting her to write for Negro Digest, a fledgling magazine that he had recently founded with a $500 loan. The First Lady politely replied that she was too busy at the time. Thirty days later, Johnson inquired... View Details

22 Jan 2014
News

Leading Investors Leaving Mark in City Philanthropy

Keywords: Youth Villages; homeless; Children; Baupost; Jewish; Broad Institute; Funds, Trusts, and Other Financial Vehicles; Finance

Article

Leverage and House-Price Dynamics in U.S. Cities

Keywords: Price; United States

Find at Harvard

1984
Other Unpublished Work

Creative Financing of New York City Projects

By: Dutch Leonard

Keywords: Financing and Loans; Urban Scope; New York (city, NY)

January 1975 (Revised February 1983)
Supplement

First National City Bank Operating Group (B1)

Supplements the (B) case. View Details

Keywords: Banking Industry

March 1974 (Revised June 1995)
Case

First National City Bank Operating Group (B)

Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry

March 1974 (Revised June 1996)
Case

First National City Bank Operating Group (A)

Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details

Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Banking Industry