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- All HBS Web (602)
- Faculty Publications (136)
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- 04 Mar 2016
- Research & Ideas
Is E-commerce at Risk in Apple's Security Dispute with the FBI?
The FBI has ordered Apple’s help unlocking an alleged terrorist’s iPhone. The company has opposed the request and turned to the court of public opinion for help with a verdict. As a House Judiciary Committee hearing gets underway this week, customers, lawmakers, and... View Details
- 13 Feb 2006
- Research & Ideas
The Hidden Market for Babies
working on? A: I'm working on several cases right now, most of which deal with the pharmaceutical industry and the ways in which pharmaceutical firms manage through the political dilemmas that often confront them. I'm also beginning to... View Details
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
including the fact that he can't get cell phone service in his own home. He said broadband is one area with a potential to create a lot of jobs. "This is how societies become wealthy or lose their... View Details
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
The great thing about standards, tech industry pundit Andrew Tanenbaum once said, is that there are so many to choose from. In fact, standard setting organizations (SSOs) are the unsung heroes of the technology age. Without standards, Web... View Details
- 19 Oct 2012
- Research & Ideas
Digital Technology’s Profound Game Change for Marketers
are becoming the rock stars of customer engagement—employing algorithms and analytics along with artistic creativity to win market share. In much the way Apple disrupted the music and phone industries with... View Details
- 17 Oct 2012
- Research & Ideas
America Needs a Manufacturing Renaissance
battery cells used in electric vehicles. Theme 3: There Is Nothing "Natural" About Erosion of the Industrial Commons—Management and Policy Matter The erosion of the industrial... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
company should not have entered in the first place. The example we use in the book is Nokia. Consultants from a leading strategy consulting firm had recommended that Nokia should absolutely not be in the cell View Details
Keywords: by Martha Lagace
- 02 Nov 2010
- First Look
First Look: November 2, 2010
a commercial entity (images captured and uploaded from personal cell phone cameras), the news industry landscape became freewheeling and individualistic. The straight-line... View Details
Keywords: Sean Silverthorne
- 18 Oct 2010
- Lessons from the Classroom
Venture Capital’s Disconnect with Clean Tech
MBA students often fall into one of two categories—those hungry to rush into careers as venture capitalists, and those eager to found a venture-funded start-up. For all of them, Harvard Business School professor Joseph Lassiter has some intriguing advice: Spend a few... View Details
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
From the dawn of the U.S. transcontinental railroad in 1869 to the widespread embrace of consumer products like cell phones and iPods in our time, the story of American business is in constant motion, never... View Details
- 13 Sep 2016
- First Look
September 13, 2016
Abstract—This article presents a clinical study, based on a decade of ongoing research at Samsung Group, which describes how the Samsung Group and its mobile phone division competed successfully in smartphones. The ability to manage... View Details
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
dealt with the myriad medical issues that occurred over several months among the millions of people in attendance. There will also be a complex data study of cell phone traffic —telecommunications—during the... View Details
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
good news on corruption is that private citizens are coming forward as never before to expose corrupt practices—posting evidence of bribes paid through web-based platforms such as RosPil in Russia and I Paid a Bribe in India. "It's harder to conceal when you have View Details
Keywords: by Michael Blanding
- 16 Jun 2009
- First Look
First Look: June 16
research. We test this assertion by analyzing studies of negotiation published in top peer-reviewed management, psychology, sociology, and industrial relations journals from 1990 to 2005. Our findings reveal a continuum of open-systems to... View Details
Keywords: Martha Lagace
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
self-proclaimed "infrastructure guy," panelist Steve Papa (HBS MBA '99) of Optigrab.com speculated that the future of e-business services will be marked by the same pull toward uniformity that took place in industry consolidations a... View Details
- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details
- 01 Sep 2009
- First Look
First Look: September 1
industries and poor selection of investments within industries. Venture capital organizations with more experience tend to outperform those with less experience. Practicing Medicine in the Age of Facebook Author:Sachin H. Jain... View Details
Keywords: Martha Lagace
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
interactivity, including Thought tracing. Firms infer states of mind from the content of a Web search and serve up relevant advertising; a market born of search terms develops. Ubiquitous connectivity. As people become increasingly "plugged in" through View Details
- 20 Feb 2008
- First Look
First Look: February 20, 2008
what-if and formal optimization approach). We discuss pros and cons of these approaches and illustrate them through applications and case studies. Download the paper: http://www.hbs.edu/research/pdf/08-069.pdf Positions of Power and Status: Reciprocity in the Venture... View Details
Keywords: Martha Lagace