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- Faculty Publications (136)
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- All HBS Web (580)
- Faculty Publications (136)
- 01 Jun 2023
- News
In Full Flower
“Flowers are a very emotive product category, but it didn’t seem that anyone had built a brand that people loved and trusted,” Gelbard recalls. “So often we just turned to a Google search. And the technology for mobile phone orders wasn’t... View Details
- 27 Jun 2016
- Research & Ideas
These Management Practices, Like Certain Technologies, Boost Company Performance
captivated Harvard Business School’s Raffaella Sadun for more than a decade. “The question is, Are there certain practices that are beneficial to firm performance regardless of the industry or the country in which you use them?” says... View Details
Keywords: by Michael Blanding
- Web
Curriculum - Business & Environment
business opportunities. For example, students recently worked with a Chinese solid waste recovery and recycling company to develop a service to encourage customers to recycle their cell phones and other... View Details
- Web
Generative AI - Alumni
Careers Generative AI Careers Generative AI In today's dynamic job market, Generative Artificial Intelligence (GenAI) stands out as a powerful ally for job seekers, offering personalized insights into industry trends and crafting... View Details
- Web
Request the Data - Leadership
including religion, marital status, and others, and will be emailed to you as an Excel spreadsheet. Name* Company/Institution* Email* Phone Address 1* Address 2 City/Region* State/Province* Zip/Postal Code* Country Select United States... View Details
- Web
Faculty & Advisors - MBA
of clinical fields include Open and MI approaches to Surgery, Orthopedics, and Neuro as well as Injectables, Cell based cartilage therapies and Neuromodulation. He is active in industry organizations like... View Details
- Web
Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022) - MBA
Sciences Partners & Families Peek SVMP Social Enterprise Student Life Student Loans Student Profile Sustainability Video Blog Industries Industries Architecture Construction Consulting Consumer Packaged... View Details
- 18 Apr 2011
- Research & Ideas
It’s Not Nagging: Why Persistent, Redundant Communication Works
industries (computing, telecommunications, and health care) by shadowing them at their jobs. The team recorded every activity in the managers' workday, collecting a total of 256 hours' worth of observations. "As we analyzed data we... View Details
Keywords: by Kim Girard
- Web
Past Issues - Alumni
gaming industry Back to School Sharpen your pencils and get ready to learn something new as alumni share their passions (and some pointers) to help us expand our skill sets Complete Table of Contents June 2024 Alumni Achievement Awards... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
Internet has spawned many two-sided platforms, and all the software platforms that run our computers, PDAs, and mobile phones have only emerged recently. Q: You note in your research that in many multi-sided markets, one side of the... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
it's a core platform. Digital delivery of content to the cell phone didn't exist a few years ago, and now it's everywhere. You go six months, and it's two generations. That's something I would love to... View Details
- Web
Career Networking - Alumni
Careers Career Networking Careers Career Networking Connect with Alumni Build and maintain relationships that will propel your career forward One of the most valuable resources of HBS is the alumni community. Here you can connect with former classmates, network into a... View Details
- 11 Oct 2023
- News
Soldier On
looks like. READ MORE April White: I want to start this conversation at what I imagine was a particularly challenging moment for your community and for you. This is early January. It's a few days before you're inaugurated as mayor of Newport News, and you get what I'm... View Details
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
health care, these new findings could apply broadly to any company that invests heavily in R&D, even those in industries that lack a formal recall process. “Whether your firm is making phones or drones... View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
attracting corporate customers who trusted them more than the traditional power company. They also found new applications of their solar cells along the way. "It’s always amazing to me to see how ubiquitous resistance to change is,... View Details
Keywords: by Sean Silverthorne
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
needs. The velocity or rate of adaption that firms need to adjust to a new directional reality will depend on customer demand. Industries with decreasing customer demand—offline entertainment, hospitality, real estate, View Details
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
days that they drive. This type of contract is common in other markets, for instance in cell-phone contracts, where pay-as-you-go enabled the proliferation of smartphone adoption across the world by allowing consumers to “top up” their balance when they were liquid and... View Details
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
effort. The most obvious examples of managing churn are cell phone and cable companies, in which the customer relationship is contractual, and customers have to actively call to cancel service. But the... View Details
- Web
Advisory Board - Entrepreneurship
before it went public. He then led Open Market's expansion into business-to-business applications. In 1999, he founded and ran PurchasingCenter.com, a "My Yahoo" portal for industrial purchasing agents who purchase $2-$10 million of... View Details
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details