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- All HBS Web
(890)
- News (354)
- Research (449)
- Multimedia (28)
- Faculty Publications (68)
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- 14 Feb 2017
- First Look
First Look at New Research: February 14
line of research examines how best to schedule work to improve operational performance. This literature typically takes the perspective of a central planner who directs individuals to execute tasks in a prescribed order. In many settings,... View Details
Keywords: Sean Silverthorne
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
accrue) interest due on its unsecured debt after the filing date. The upshot of all this is that Chapter 11 is designed to give distressed companies access to significant amounts of cash when it is most needed. It buys them valuable time... View Details
- 20 Aug 2013
- First Look
First Look: August 20
compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement commissions help sustain the high... View Details
Keywords: Anna Secino
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
issue." Just how the idea might be implemented more widely was a concern of several. As Michael Hogan put it, " absent a revival of the organized labor movement it is boards who are best positioned to reverse this ultimately fatal trend... View Details
Keywords: by James Heskett
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
instance. In buying a house or a car, a disparity in knowledge can cause purchasers to feel anxious over bargaining for the best price. In the study Can Nervous Nelly Negotiate? How Anxiety Causes... View Details
Keywords: by Michael Blanding
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
the late 1980s, Best Buy decided to introduce a new deep-discount business model that eliminated a lot of labor costs and storage space. For the next 10 years, Circuit City ignored this despite the fact that... View Details
Keywords: by Michael Blanding
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
yeah. A lot of people still say that's the best ad ever. Kenny: That gets to my next question, which is, can you effectively tell a story, a brand story, in 30 or 60 seconds? Santana: There are four elements to a great story. You need to... View Details
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
years after Android. By then, there were already hundreds of thousands of applications written for the other operating systems. Even though Microsoft may have had the best of the three operating systems, it didn’t matter because it was... View Details
Keywords: by Martha Lagace
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
of about $70 billion. Daft's solution was an aggressive shift in the opposite direction. On taking over, he avowed, "The world in which we operate has changed dramatically, and we must change to succeed. No one drinks globally. Local people get thirsty and View Details
Keywords: by Pankaj Ghemawat
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
start is to revisit the team’s sense of shared purpose. Revisit your shared purpose. A relaunch ensures that every team member understands and buys into the clear and specific goals that the team has been mobilized to accomplish. It is an... View Details
Keywords: by Tsedal Neeley
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
small number of large major accounts, some mid-sized ones (the previous focus of the field sales force), and often a bunch of little ones. And, accounts are complex collections of diffuse buying teams involving different customer... View Details
Keywords: by Benson Shapiro
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 18 Oct 2011
- First Look
First Look: October 18
environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste disposal service and... View Details
Keywords: Sean Silverthorne
- 13 Mar 2017
- Research & Ideas
Hiding Products From Customers May Ultimately Boost Sales
selling season may cause the customer to pass on buying a product that she really liked, only to find out that she doesn’t like any of the subsequent products either,” Ferreira says. Beyond flash sales and fast fashion, the research has... View Details
- 05 Jul 2017
- Research & Ideas
Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?
traders to buy the stock of the target company before the 13D is filed, which is when the information is released to all market participants,” the authors explain in the paper. Sure enough, in the 10 days preceding a 13D filing, a... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
but you really need to reimagine what the right customer experience is and what the right cost base is to make this capital efficient for shareholders. Best Buy is a good example. View Details
- 12 Jul 2016
- First Look
July 12, 2016
fashion destination for 20-somethings." Did this lofty ambition make sense? And did ASOS have the right strategy to achieve it? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/716449-PDF-ENG Harvard Business School Case 716-455 Reinventing View Details
Keywords: Sean Silverthorne
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
could still purchase an entire album. But consumers found more value in cherry-picking favorite tunes for much less money. Fans of Strawberry Alarm Clock, for instance, could buy the 1960s hit Incense and Peppermint while easily avoiding... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
advertising; if you want to reach a narrow audience, you do niche advertising. But these marketers realized the best way to create cachet for a young audience was to make it inaccessible and let the kids discover it on their own. Q: So... View Details