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- All HBS Web
(886)
- News (348)
- Research (449)
- Multimedia (28)
- Faculty Publications (71)
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- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
locations. “It’s not about just the markup, which, to some extent, is just a temporary effect,” Cavallo says. “If competition with Amazon changes the way firms such as Walmart or Best Buy make pricing... View Details
- 06 Aug 2012
- Research & Ideas
Strategic Intelligence: Adapt or Die
the late 1980s, Best Buy decided to introduce a new deep-discount business model that eliminated a lot of labor costs and storage space. For the next 10 years, Circuit City ignored this despite the fact that... View Details
Keywords: by Michael Blanding
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
instance. In buying a house or a car, a disparity in knowledge can cause purchasers to feel anxious over bargaining for the best price. In the study Can Nervous Nelly Negotiate? How Anxiety Causes... View Details
Keywords: by Michael Blanding
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
plenty of die-hard fans willing to push back when a consumer issues an online attack, Avery says. “The best defense against people who are speaking badly about you on social media is to have an incredibly loyal relationship with your... View Details
- 18 Oct 2011
- First Look
First Look: October 18
environmentally beneficial functions: it diverts waste from landfill and it produces renewable energy. At the same time, the waste-to-energy firm serves and collects revenue from two types of customers: waste generators who pay for waste disposal service and... View Details
Keywords: Sean Silverthorne
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
application may be best suitable at different stages. Data strategy is a strategic business decision that entrepreneurs need to define from the start. Even if your AI is brilliant, your product still needs great user experience (UX), the... View Details
Keywords: by Rocio Wu
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
roll it out in Asia, then Europe. Functional managers with worldwide responsibilities really have to know their specialty—whether it's technology, R&D, or people. They must know where best practice is and how to leverage it.... View Details
Keywords: by Cynthia Churchwell
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
range of experiences and institutions, including the Los Angeles County Museum of Art, MOCA, and Barnsdale Art Park. “You were exposed to the best of everything the city had to offer, for better or worse,” Riley said. A fan of Wu-Tang... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 20 Aug 2013
- First Look
First Look: August 20
compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement commissions help sustain the high... View Details
Keywords: Anna Secino
- Research Summary
Overview
The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
- 21 Nov 2015
- HBS Case
HBS Cases: Stella McCartney Combines High Fashion with Environmental Values
be the best in class. Such products do not feel luxurious to more ethically and environmentally concerned consumers of today. I think the luxury industry in general has historically had a big impact on how we dress, how we look, how we... View Details
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
issue." Just how the idea might be implemented more widely was a concern of several. As Michael Hogan put it, " absent a revival of the organized labor movement it is boards who are best positioned to reverse this ultimately fatal trend... View Details
Keywords: by James Heskett
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
small number of large major accounts, some mid-sized ones (the previous focus of the field sales force), and often a bunch of little ones. And, accounts are complex collections of diffuse buying teams involving different customer... View Details
Keywords: by Benson Shapiro
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
years after Android. By then, there were already hundreds of thousands of applications written for the other operating systems. Even though Microsoft may have had the best of the three operating systems, it didn’t matter because it was... View Details
Keywords: by Martha Lagace
- 13 Mar 2017
- Research & Ideas
Hiding Products From Customers May Ultimately Boost Sales
selling season may cause the customer to pass on buying a product that she really liked, only to find out that she doesn’t like any of the subsequent products either,” Ferreira says. Beyond flash sales and fast fashion, the research has... View Details
- 05 Jul 2017
- Research & Ideas
Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?
traders to buy the stock of the target company before the 13D is filed, which is when the information is released to all market participants,” the authors explain in the paper. Sure enough, in the 10 days preceding a 13D filing, a... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
but you really need to reimagine what the right customer experience is and what the right cost base is to make this capital efficient for shareholders. Best Buy is a good example. View Details
- 12 Jul 2016
- First Look
July 12, 2016
fashion destination for 20-somethings." Did this lofty ambition make sense? And did ASOS have the right strategy to achieve it? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/716449-PDF-ENG Harvard Business School Case 716-455 Reinventing View Details
Keywords: Sean Silverthorne
- 30 Nov 2009
- Research & Ideas
Tracks of My Tears: Reconstructing Digital Music
could still purchase an entire album. But consumers found more value in cherry-picking favorite tunes for much less money. Fans of Strawberry Alarm Clock, for instance, could buy the 1960s hit Incense and Peppermint while easily avoiding... View Details
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
lines that matched needs and trip-drivers with impulses and wants within their stores. If shoppers can get their primary purchases online, brick-and-mortar retailers can't sell them the rest. For example, if customers cease buying their... View Details