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  • 22 Jan 2013
  • First Look

First Look: Jan. 22

rituals mediated the link between use of rituals and reduced grief after losses, and the benefits of rituals accrued not only to individuals who professed a belief in rituals' effectiveness but also those who did not. Although the... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

natural human behavior rather than trying to suppress it with systems and procedures that fly in the face of the way we naturally operate. Q: In the book, you delve heavily into the fields of sociology, behavioral psychology, and even... View Details
Keywords: by Michael Blanding
  • December 2019
  • Case

Steemit: A New Social Media?

By: Ramon Casadesus-Masanell, Alexander White and Karen Elterman
This case discusses the alternative social media site Steemit, including the principles it was founded on in 2016 and the challenges it faced in 2019. Steemit was a blockchain-based platform that aimed to differentiate itself from other social media companies by... View Details
Keywords: Decision Making; Decisions; Voting; Economic Systems; Money; Fairness; Values and Beliefs; Goals and Objectives; Digital Platforms; Product Design; Design; Problems and Challenges; Network Effects; Motivation and Incentives; Social and Collaborative Networks; Reputation; Business Strategy; Competition; Internet and the Web; Social Media; Entertainment and Recreation Industry; United States; Virginia; New York (city, NY)
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  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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  • 02 Jul 2013
  • First Look

First Look: July 2

area more competitive in attracting and retaining highly educated employees to this small Midwestern city. The CEC is planning an expansion into Seymour with Cummins' help. Will the CEC be able to improve the school system in Seymour... View Details
Keywords: Anna Secino
  • 01 Feb 2002
  • News

It's academic. (Not!)

of 732. Once they clear the formidable hurdle of admission, some 89 students in the programs receive a level of backing and resources for field research that sets HBS apart, thanks in large measure to alumni generosity. "There's an enormous support View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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  • Web

2024 Reunion Presentations - Alumni

company motto, it fueled the belief that we can either make progress or take care of people, one or the other. Throughout this dynamic, interactive lecture, Frei makes the case that the best change leaders solve hard problems with fierce... View Details
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

systems of adherence. Case 1: Learn and deploy new information Geographic diversification is often seen by managers as a useful way to tap into new sources of growth. In case of a pandemic, a specific form of geographic... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 31 May 2018
  • News

Finding Freedom from Eating Disorders

you can't do something, you're right. For those seven years for me, I believed I wouldn't find freedom, and I was exactly right. And I believed I wouldn't have children. It wasn't until I started to shift my belief View Details
  • September 2020
  • Article

Dignity, Inequality, and the Populist Backlash: Lessons from America and Europe for a Sustainable Globalization

By: Rawi Abdelal
The greatest challenge to the sustainability of our current era of globalization comes from within the United States. Most Americans have come to reject globalization. We must discern the lessons from the parts of the developed world where the backlash is also... View Details
Keywords: Populism; Backlash; Dignity; Globalization; Economic Systems; Equality and Inequality; Policy; Values and Beliefs; United States; Europe
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  • 2020
  • Working Paper

Dignity, Inequality, and the Populist Backlash: Lessons from America and Europe for a Sustainable Globalization

By: Rawi Abdelal
The greatest challenge to the sustainability of our current era of globalization comes from within the United States. Most Americans have come to reject globalization. We must discern the lessons from the parts of the developed world where the backlash is also... View Details
Keywords: Pandemics; Populism; Dignity; Globalization; Economic Systems; Equality and Inequality; Policy; Values and Beliefs; United States; Europe; France; Germany
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  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

"name your own price" devices, permission marketing, group buying, price comparison engines, car purchase Web sites, mass customization, etc. It is still largely a new way of thinking whose domain and modalities remain to be defined. For a while the dominant... View Details
Keywords: by Martha Lagace
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

does not trust Microsoft and its use of 'customer' information to market to customers and hold them digitally captive. This demographic will continue to provide sales to (a judo master competitor)." These comments reflect general View Details
Keywords: by James Heskett
  • 01 Mar 2006
  • News

HBS Reverses Policy On Grade Disclosure

overall student experience at HBS.” The students maintained that grade disclosure would lead to decreased cooperation and collaboration and less willingness to take risks in second-year course selection. In his letter to students, Light took note of these objections... View Details
Keywords: grades; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

are performed to a high standard. There is a vast literature on the choices, structures, and supporting systems involved in modern management, including strategy, organization structure, planning and resource allocation, and management... View Details
  • 01 Dec 2020
  • News

Tried and Tested

in economically important contexts and designing and testing policies aimed at closing them. Her work focuses on the role of beliefs: How do stereotypes bias the beliefs that individuals hold about themselves (and others), and how do... View Details
Keywords: Jen McFarland Flint; Scientific Research and Development Services
  • 01 Oct 1999
  • News

Culture Clash: Exploring Cross Cultural Conflicts in Business

has begun searching for answers in a broader, overseas setting. With a research agenda organized around eight major world cultures and belief systems - African, Confucian, Hindu/Buddhist, Islamic, Japanese,... View Details
Keywords: Judith A. Ross
  • Web

Rewiring the Workplace: Behavioral Economics and the Future of Inclusive Organizations - Blog: RGE Report

interviews here: Interview with Professor Beshears Interview with Professor Coffman Addressing systemic inequality is a complex, multifaceted, and often behemoth task that we attempt to tackle from multiple vantage points. Organizations... View Details
  • 09 Jun 2009
  • First Look

First Look: June 9

Authors:Diego Comin, Mark Gertler, and Ana Maria Santacreu Abstract We develop a model in which innovations in an economy's growth potential are an important driving force of the business cycle. The framework shares the emphasis of the recent "new shock"... View Details
Keywords: Martha Lagace