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Show Results For
- All HBS Web
(4,380)
- People (13)
- News (1,156)
- Research (2,492)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,842)
- April 2024
- Case
Managing AI Risks in Consumer Banking
By: Suraj Srinivasan, Satish Tadikonda, Paul Dongha, Manoj Saxena and Radhika Kak
In early 2024, Ruth Jones, head of digital banking at Signa Bank, a (fictitious) European consumer bank, was thinking about how to best incorporate GenAI capabilities to improve efficiencies and create new ways to improve the customer experience. Where were the biggest... View Details
Keywords: Customer Relationship Management; AI and Machine Learning; Risk Management; Opportunities; Customization and Personalization; Banking Industry; Europe
Srinivasan, Suraj, Satish Tadikonda, Paul Dongha, Manoj Saxena, and Radhika Kak. "Managing AI Risks in Consumer Banking." Harvard Business School Case 124-093, April 2024.
- October 1994
- Case
Bankers Trust: Global Investment Bank
By: Andre F. Perold and Kuljot Singh
In October 1992, Eugene Shanks, president of Bankers Trust New York Corp., and Brian Walsh, head of the Global Investment Bank (GIB) business unit, are considering a proposal for a large and complex financing involving the North Sea Oil Co. (NSOC). The financing... View Details
Keywords: Risk and Uncertainty; Credit Derivatives and Swaps; Risk Management; Value Creation; Business History; Capital Markets; Financing and Loans; Financial Markets; Corporate Finance; Banking Industry; Banking Industry
Perold, Andre F., and Kuljot Singh. "Bankers Trust: Global Investment Bank." Harvard Business School Case 295-010, October 1994.
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
Editor's Note: As an institution charged with fighting global poverty, the World Bank has found itself on the firing line of late. Critics cite a persistent lack of transparency and failure to include local insights in decision-making... View Details
Keywords: by Alnoor Ebrahim
- February 2016
- Case
Banking and Politics in Antebellum New York
By: David Moss and Colin Donovan
After a long period of solid Democratic control, Whigs secured a majority of seats in the New York State Assembly in 1837, the same year that a major financial panic had crippled the banking system and shaken public confidence in the state's governance. The next year,... View Details
- March 1990 (Revised April 1991)
- Case
Chase Manhattan Bank (A)
Shapiro, Benson P. "Chase Manhattan Bank (A)." Harvard Business School Case 590-084, March 1990. (Revised April 1991.)
- 23 Jun 2015
- News
The High Price of Safer Banks
- November 1990 (Revised September 1991)
- Case
First Chicago Corp.: Global Corporate Bank (A)
Presents the human resource challenges associated with First Chicago Corp.'s strategy in the corporate banking market. They want to maintain strong "relationships" with customers, while also developing strong investment banking capabilities. They face three problems:... View Details
Keywords: Organizational Change and Adaptation; Corporate Strategy; Human Resources; Commercial Banking; Banking Industry; United States
Friedman, Raymond A. "First Chicago Corp.: Global Corporate Bank (A)." Harvard Business School Case 491-058, November 1990. (Revised September 1991.)
- October 1999
- Case
CIBC Corporate and Investment Banking (C): 1997-1999
By: Joseph L. Bower and Michael Raynor
By 1997 the turnaround of CIBC's troubled investment bank, Wood Gundy, and its integration with corporate banking activities was complete. Marketplace results were encouraging, but scuttled mergers and tumultuous succession issues made the future uncertain. View Details
Keywords: Integration; Investment Banking; Success; Risk and Uncertainty; Management Succession; Mergers and Acquisitions; Financial Services Industry
Bower, Joseph L., and Michael Raynor. "CIBC Corporate and Investment Banking (C): 1997-1999." Harvard Business School Case 300-043, October 1999.
- October 2010 (Revised November 2010)
- Case
YES BANK: Mainstreaming Development into Indian Banking
By: Michael Chu and Namrata Arora
YES BANK, founded in 2003 and highly successful, has consistently been profitable meeting the Indian government's Priority Sector Lending (PSL) requirements, unlike virtually all other private sector banks, which view PSL activity as a necessary but loss-making part of... View Details
Keywords: Development Economics; Private Equity; Microfinance; Investment; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Environmental Sustainability; Expansion; Banking Industry; India
Chu, Michael, and Namrata Arora. "YES BANK: Mainstreaming Development into Indian Banking." Harvard Business School Case 311-063, October 2010. (Revised November 2010.)
- May 1983
- Background Note
Banks and Discount Brokerage
By: Dwight B. Crane
Crane, Dwight B. "Banks and Discount Brokerage." Harvard Business School Background Note 283-076, May 1983.
- September 1981
- Supplement
Atlantic National Bank (B)
By: Dwight B. Crane
Crane, Dwight B. "Atlantic National Bank (B)." Harvard Business School Supplement 282-025, September 1981.
- Article
Central Banking Needs Rethinking
By: Amar Bhidé and Edmund Phelps
Bhidé, Amar, and Edmund Phelps. "Central Banking Needs Rethinking." Wall Street Journal (July 16, 2013), A15.
- February 2020 (Revised January 2021)
- Case
Transformation at Citizens Bank
By: Mark Egan
Egan, Mark. "Transformation at Citizens Bank." Harvard Business School Case 220-058, February 2020. (Revised January 2021.)
- November 1980 (Revised June 1981)
- Supplement
Buffalo Savings Bank (B)
Lovelock, Christopher H. "Buffalo Savings Bank (B)." Harvard Business School Supplement 581-060, November 1980. (Revised June 1981.)
- February 1983 (Revised February 1984)
- Case
Northwestern National Bank Corp.
Parsons, Gregory L. "Northwestern National Bank Corp." Harvard Business School Case 183-120, February 1983. (Revised February 1984.)
- 30 Mar 2017
- HBS Seminar
David McKenzie, World Bank
- 01 Dec 2015
- News
Case Study: Bionic Banking
(Thinkstock/Getty Images) Robo-advisors, like Betterment and Wealthfront, are built for millennials-automated asset management for those with lower account balances or an aversion to traditional financial advisors. Silicon Valley has taken notice, aggressively funding... View Details
- June 2013 (Revised June 2015)
- Case
Ibrahim Dabdoub at the National Bank of Kuwait
By: Linda A. Hill and Dana M. Teppert
Ibrahim Dabdoub, the Group chief executive of the National Bank of Kuwait (NBK), reflects on his past 30 years at the helm of the Bank. Under his leadership, NBK grew from a small local bank to one of the preeminent financial institutions in the region. However,... View Details
Keywords: Globalization; Middle East; Team Leadership; Leadership Style; Leadership; Leadership Development; Groups and Teams; Growth and Development Strategy; Expansion; Banking Industry; Kuwait; Middle East
Hill, Linda A., and Dana M. Teppert. "Ibrahim Dabdoub at the National Bank of Kuwait." Harvard Business School Case 413-107, June 2013. (Revised June 2015.)