Publications

29 Jan 2025
Podcast

Positive prompts: Sal Khan on AI in the classroom and beyond

Will the technology democratize access to world-class education or increase inequality? Khan's journey from highly informed skeptic to champion of ethical AI. The HBS graduate and Khan Academy founder explains his nonprofit's pioneering strategy. Also, workforce... View Details

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

if he develops product that can be monetized. O’Malley conducts tests in insurance cross-selling and small business lending, eventually launching a completely automated small business lending product. Rivers... View Details

Keywords: Sean Silverthorne

24 Oct 2017
First Look

First Look at New Research and Ideas, October 24, 2017

personalized "happiness" recommendations to employees, and he was considering other ways to automate the model to bring it to scale. He was confident that the new technology had the power to... View Details

Keywords: Sean Silverthorne

09 Jan 2018
First Look

First Look at New Research and Ideas, January 9, 2018

average under FFS. Conclusion: Prospective bundled payments were successfully implemented in this pilot. Additional pilots should study this payment method in higher-volume cancers. Robust systems are needed to automate patient... View Details

Keywords: Sean Silverthorne

September 2004 (Revised January 2005)
Case

IBM: Ordering Midrange Computers in Europe

IBM Europe is trying to expand business-to-business (B2B) efforts with its large distributors of midrange systems. These efforts aim to automate many transactions and business processes, removing the need for human involvement. IBM has completed an initial project with... View Details

Keywords: Customer Relationship Management; Information Technology; Information Infrastructure; Marketing Channels; Distribution Channels; Information Technology Industry; Computer Industry; Germany; United States

05 Nov 2024
Book

Building the Road to 'Small Business Utopia' with AI and Fintech

be predictable, and entrepreneurs run their businesses with so much ingenuity and peculiarity that their insights cannot be replaced or augmented by artificial intelligence. It... View Details

Keywords: by Karen G. Mills; Financial Services

01 Dec 1999
News

Covering the Issues

standards and social responsibility, technology, globalization, the School's Soldiers Field campus, and the essential contributions that women are making in the business world. While a lot has changed at HBS... View Details

Keywords: Susan Young, Deborah Blagg, and Garry Emmons

Web

Managing the Future of Work

Managing the challenges posed by the changing nature of work Managing the challenges posed by the changing nature of work Multiple forces of change – demographics, technology, automation, globalization – are coming together at an unprecedented pace and scale. How can... View Details

11 Sep 2024
Podcast

Help Wanted: Workforce boards face greater demands and more strings

With legislative changes looming, federally funded boards must juggle the demands of workforce training, economic development, and long-term systemic goals while ensuring accountability to both local communities and federal oversight. Brad Turner-Little, President and... View Details

Web

Innovation and Renovation: Optimizing Product Line Architecture - Course Catalog

own companies or joining an established organization. Course Content and Organization The course is organized around four modules. Many of the cases were newly developed within the last past few years. These are View Details

29 Oct 2021
Blog Post

Helping Women in Mexico to Live Fulfilled and Healthy Lives

about sexual health, and have a professional gynecologist on the other side answering. We’ve found that 80% of questions are asked between 10pm and 4am, when women are at their most vulnerable. It’s so... View Details

19 Jan 2022
Blog Post

From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business

be a common path, but that’s why your skillset and voice can uniquely augment the community, and why you have the ability to make real impact afterwards. Sara was also a... View Details

08 Apr 2021
Blog Post

HBS Entrepreneurship Immersion - Four Highlights

Since graduation, I have spent a lot of time in the entrepreneurial space! Currently, I am the CFO at Pilot.com, a $1.2Bn Series C FinTech startup backed by Sequoia Capital, Index Ventures, Stripe, and Bezos Expeditions. Pilot builds... View Details

March 1998 (Revised December 2000)
Case

Siebel Systems (A)

By: Michael J. Roberts, Joseph B. Lassiter III and Nicole Tempest

The case describes the early evolution of Siebel Systems, a sales force automation software company, focusing on issues surrounding Siebel's use of systems integrators as implementation partners and the relationship between implementation and the selling function. View Details

Keywords: Marketing; Software; Entrepreneurship; Business Startups; Sales; Information Technology Industry

November 2017
Case

The Digital Factory – Siemens: Electronic Works Amberg

By: Rajiv Lal and Scott F. Johnson

The Electronic Works Amberg (EWA) was Siemens' most advanced factory. The plant built industrial automation equipment using state-of-the-art manufacturing techniques. Siemens was considering creating a consulting business for its manufacturing clients. Given the EWA's... View Details

Keywords: Siemens; Internet Of Things; Industrie 4.0; Manufacturing; Consulting; Digital Factory; Ewa; Amberg; Electronic Works Amberg; Information Technology; Mobile and Wireless Technology; Applications and Software; Internet and the Web; Production; Manufacturing Industry; Industrial Products Industry; Technology Industry; Germany

May 2019
Background Note

Geographic Inequality Primer

By: William Kerr, Joseph Fuller, Manjari Raman and Donald Maruyama

There are large and persistent divides between urban centers and rural areas in America due in part to structural causes. This primer focuses on the demographic differences between urban and rural areas within the United States and the unique challenges facing rural... View Details

Keywords: Inequality; Rural; Development; Equality and Inequality; Demographics; Rural Scope; Urban Scope; Development Economics; Problems and Challenges; Globalization; United States

September 19, 2017
Article

After Equifax Breach, Companies Advised to Review Open-Source Software Code

By: Ben DiPietro and Lou Shipley

It doesn’t make much sense: At a time when high-powered automated trading systems can execute stock sales in real time, some companies that rely on open-source software to help to run their businesses track their open-source use on spread sheets on paper.
Lou... View Details

Keywords: Software; Open-source; Security Vulnerabilities; Data Privacy; Hack; Applications and Software; Safety; Cybersecurity