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    • Research  (307)
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  • January 2008
  • Supplement

Joe Bachelder: Reflections

By: Brian Hall and James K. Sebenius
After Charles Suarez's failed compensation negotiations with Victor, Suarez's attorney, Joe Batchelder, joined class discussions of the case in a course taught by Professor Brian Hall. Professor James Sebenius also interviewed Joe Bachelder at length on this case and... View Details
Keywords: Courts and Trials; Attorney and Client Relationships; Negotiation Deal; Executive Compensation; Knowledge Sharing; Talent and Talent Management; Perspective; Organizations
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Hall, Brian, and James K. Sebenius. "Joe Bachelder: Reflections." Harvard Business School Supplement 908-030, January 2008.
  • March 2010
  • Teaching Note

Sheila Mason & Craig Shepherd (Abridged) (TN)

Teaching Note for [810114]. View Details
Keywords: Agreements and Arrangements; Venture Capital; Lawfulness; Attorney and Client Relationships; Employees; Resignation and Termination
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Roberts, Michael J. "Sheila Mason & Craig Shepherd (Abridged) (TN)." Harvard Business School Teaching Note 810-118, March 2010.
  • 13 Mar 2019
  • Research & Ideas

Ignore This Advice at Your Own Peril

financial planners they studied said they ended a relationship with a client after the client ignored their advice. Experts often gain status, power, View Details
Keywords: by Dina Gerdeman
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

created by customers and clients and their increasing expectations that we be available day and night. Even more can be laid at the feet of... View Details
Keywords: by James Heskett; Consulting
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

describes Chicago's approach to MBA education and the challenges it faced. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=308014 Weber Shandwick: The Client View Details
Keywords: Martha Lagace
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing KnowHow, for Harvard Business. It is reprinted on HBS Working Knowledge.Customers are the source of all cash flow. Organic growth depends on developing View Details
Keywords: by John Quelch
  • 30 Sep 2014
  • First Look

First Look: September 30

relative to the world at large. Download working paper: http://ssrn.com/abstract=2498737   Cases & Course Materials Harvard Business School Case 814-123 Making Progress at IDEO This case focuses on different types of client View Details
Keywords: Sean Silverthorne
  • 03 Sep 2013
  • First Look

First Look: September 3

  Publications August 2013 The Accounting Review (forthcoming) Do Analysts Follow Managers Who Switch Companies? An Analysis of Relationships in the Capital Markets By: Brochet, Francois, Gregory S. Miller, View Details
Keywords: Sean Silverthorne
  • 25 Sep 2012
  • First Look

First Look: September 25

Fund Relationships Bias Analyst Recommendations? Authors: Michael Firth, Chen Lin, Ping Liu, and Yuhai Xuan Publication: Journal of Accounting Research (forthcoming) Abstract This article investigates... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2015
  • First Look

October 20, 2015

both partners. For the bank, the partnership with a major art institution gives access to cultural, symbolic, and social resources, which can add value to and differentiate wealth management services. From... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

Viceira, is by keeping costs low. Traditional financial advisors are all about establishing a personal relationship with their clients, understanding their financial situation and walking them through their... View Details
Keywords: by Michael Blanding; Financial Services
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

Fans of the television show Mad Men are well acquainted with the mystique of the advertising business, circa 1960s, where relationships were consummated over martinis and campaigns fashioned through the... View Details
Keywords: by Michael Blanding; Advertising
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

its contracts with ICE, and with other clients who directly enable ICE,” the message said. “As the people who build the technologies that Microsoft profits from, we refuse to be complicit. We are part of a... View Details
Keywords: by James Heskett; Computer; Technology
  • 13 Jul 2010
  • First Look

First Look: July 13

Clayton M. Christensen and Tara DonovanHarvard Business School Case 610-065 Bill Hambrecht faces a dilemma: should he accept a high profile client for his online Dutch auction IPO? Though it would be viewed... View Details
Keywords: Martha Lagace
  • 10 Jul 2017
  • Op-Ed

Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos

much better relationships with their customers than do airlines, they still can learn from United’s experience. The smart move is to avoid the problems—bad service, snarly employees, dangerous conditions—that motivate customers to pull... View Details
Keywords: by Benjamin G. Edelman; Food & Beverage; Air Transportation; Retail; Service
  • 18 Oct 2011
  • First Look

First Look: October 18

negatively valenced emotions (Experiment 2). The relationships between anxiety and advice seeking and anxiety and advice taking are mediated by... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2008
  • First Look

First Look: November 18, 2008

pronounced when the relationship is more valuable to the trustee family, and it is concentrated in those funds that receive the greatest benefit from the inflows. When other mutual funds are selling the... View Details
Keywords: Martha Lagace
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Working Papers The Investment Strategies of Sovereign Wealth Funds Authors: Shai Bernstein, Josh Lerner, and Antoinette Schoar Abstract This paper examines the direct private equity investment strategies across sovereign wealth funds... View Details
Keywords: Martha Lagace
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC, View Details
Keywords: by Sarah Jane Gilbert
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

select whomever she wants to assume leadership responsibilities as an office head, say, or a practice area leader. It's part of the CEO's job. Getting her colleague to accept the position is a different matter, however. An outstanding View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
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