Attentional Focus - Publications - Faculty & Research

22 Feb 2018
Book

The New History of American Capitalism

scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to... View Details

Keywords: Manufacturing

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

Power of Data Pay Attention To Your ‘Extreme Consumers’ On Target: Rethinking the Retail Website What do you think of this research? Share your insights below. View Details

Keywords: by Kristen Senz; Retail; Service

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

deep purpose just about feel-good ideas or is it worth something? How much attention should be given to the bottom line in measuring the payoff from deep purpose? How should we measure the payoff? How much does "deep purpose" matter to... View Details

Keywords: by James Heskett

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

success—strategies that could be applied in a variety of business departments. 1. Managers must assume a new professional identity. It’s crucial for managers to acknowledge they are shedding one professional identity to take on a new role with more of a View Details

Keywords: by Dina Gerdeman

30 May 2024
News

How to Have Effective Conversations

and the official was fired, but it set off this real firestorm within the company. And Reed Hastings, the CEO of Netflix, it would've been very natural for him to say, okay, look, we're not going to talk about race at work. That doesn't belong here, let's keep politics... View Details

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

smaller, more concentrated advertising markets where fewer competitor firms are advertising. They focus their advertisement spikes specifically toward jury trials and, in fact, specifically toward the most likely jury pool. Lastly, we... View Details

Keywords: Dina Gerdeman

14 Mar 2017
First Look

First Look at New Research, March 14

double sales. Should he focus on direct sales or add more channel partners? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817001-PDF-ENG Harvard Business School Case 516-023 Managing Marketing Data at Allstate No abstract... View Details

Keywords: Sean Silverthorne

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

six months. Medtech product development teams typically focus on a single product category or line, allowing them to apply their expertise more efficiently. However, recalls force these teams to shift their View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

was really excitement about being included among such an accomplished team. This reframing worked: I felt far less stressed, and the program went well. I did learn from the experience, and eventually I became a regular teacher in the executive education programs. View Details

Keywords: by Francesca Gino

Web

Advisory Board - Entrepreneurship

information to the income statement. Moreover, there are far more serious issues in accounting and governance that warrant attention including the level and structure of executive compensation, other liability and asset accounting... View Details

30 Jun 2015
First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details

Keywords: Carmen Nobel

Web

Diversity and Inclusion - Christensen Center for Teaching & Learning

about a topic that increasingly affects the environment in which [managers/leaders] operate.” If the issue is not the focus of the class discussion: “Although the primary purpose of today’s class is [X], I want to make [Y] a discussable... View Details

Web

Events - Business History

01 Mar 2019 Conference Italy and the Origins of Capitalism This workshop, brought together internationally-renowned scholars in the fields of medieval, Renaissance, and economic history doing vibrant work on the Italian and Mediterranean economies. Before the Great... View Details

01 Mar 2024
News

Vital Signs

DemDx still need to know all the right medical questions to ask, as well as national guidelines and protocols, explains Gresser, who consulted with 200 medical experts in developing the product. The tool puts all of this key information into an easy framework, which... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

27 Jul 2010
First Look

First Look: July 27

Executives Changing Employers Authors:Francois Brochet, Gregory S. Miller, and Suraj Srinivasan Abstract We examine whether strong relations between managers and market participants lead to market participants "following" the managers to new firms. Our... View Details

Keywords: Martha Lagace

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

to edit the same article. "Wikipedia can easily do this," he says. "It has all the information about how many times people are reading and editing articles. They could easily direct the attention of editors in order to have the most... View Details

Keywords: by Michael Blanding; Publishing

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

to the revolution in life sciences that had been triggered by the decoding of the genome in the 1990s. That involved doing business with many hundreds of startups with deep science backgrounds, an anathema to IBM’s traditional focus on... View Details

Keywords: by Lane Lambert

29 Mar 2011
First Look

First Look: March 29

produce products to fill the gap. Compact fluorescent light bulbs, already on the market, seemed the obvious replacement. But light-emitting diodes (LEDs) were attracting attention as a more efficient alternative in lighting, steadily... View Details