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Publications
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- Faculty Publications (241)
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- December 1994
- Case
Isabella Stewart Gardner Museum
- July 1994
- Background Note
Introduction to the Milgram Experiment Film
By: Joseph L. Badaracco Jr. and Jerry Useem
- July–August 1994
- Article
Collaborative Advantage: The Art of Alliances
By: R. M. Kanter
Keywords: Alliances
- July 1994
- Article
The Delicate Art of Designing Interdisciplinary Teams
By: Anne Donnellon and Joshua D. Margolis
Keywords: Groups and Teams
- 1 Aug 1993
- Conference Presentation
Social and Personal Influences on Professional Artist' Creativity
By: Teresa M. Amabile, E. Phillips and M. A. Collins
- May 1993
- Teaching Note
Museum Accounting Methods Controversy TN, The
- May 1993
- Case
Nasus School of Art
- May 1993
- Teaching Note
Nasus School of Art TN
- 1 Apr 1993
- Conference Presentation
Assessing the Creativity of Professional Art
By: Teresa M. Amabile and E. Phillips
- 1 Apr 1993
- Conference Presentation
Effects of Expected Evaluation on Task Persistance and Artistic Creativity
By: R. Conti, H. Coon and Teresa M. Amabile
- July–August 1990
- Article
The Profitable Art of Service Recovery
By: C. Hart, J. Heskett and W. Earl Sasser
Keywords: Profit
- June 1989
- Background Note
Mastering the Art of Change: Managing Convergence and Upheaval
Outlines the differences between convergent change, which is a process of incremental innovation and continuous improvement, and divergent change, which involves revolutionary changes. Discusses how to manage each type of change and the consequences associated with... View Details
- October 1987 (Revised October 1989)
- Background Note
Moving Ideas into Action: Mastering the Art of Change
Discusses elements in organizing a large scale change effort: defining a shared vision, coalition building, management structure and process, communication and education, local participation and innovation, standards and measures, and symbols and signals. View Details
- September 1986 (Revised February 2007)
- Case
Solagen: Process Improvement in the Manufacture of Gelatin at Kodak
By: Dorothy A. Leonard and Brian DeLacey
Kodak must decide whether to make a major investment in a production facility designed around a new technique for producing the gelatin critical to so many film and paper products. Currently, gelatin making is an arcane art, unchanged in 150 years and heavily dependent... View Details
- April 1986
- Supplement
Lyric Dinner Theatre: Deborah Denenberg, General Manager, Video
Presents Deborah Denenberg, general manager, answering questions about her successful turnaround of an ailing dinner theatre. View Details