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Show Results For
- All HBS Web
(683)
- People (1)
- News (240)
- Research (320)
- Multimedia (12)
- Faculty Publications (190)
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- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
consumers? Ascarza: It's a bit of a balancing act, really. Consumers download an app because they're looking for a quick solution, not because they want to wade through a bunch of legal text. At the same time, you've got companies... View Details
- Winter 2021
- Editorial
Introduction
This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the... View Details
Wheeler, Michael A. "Introduction." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 5–12.
- 29 Nov 2022
- Research & Ideas
Is There a Method to Musk’s Madness on Twitter?
and social graph of Twitter stays active. There are a lot of features on the surface that you can play around with—say, the blue checkmark—but most importantly, he needs to make sure the website and basic app continue to run. For... View Details
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
security audits, inflaming critics who claimed the deal violated Apple’s commitment to privacy. And, in 2017, the Chinese government cracked down on unlicensed virtual private network apps that allowed consumers to get around its censors.... View Details
Keywords: by Avery Forman
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
studies from the World Health Organization and users of an app in France. In total, they examined the social interactions of 50,000 people, all pointing to the same finding. Fine-tuning your mix To a lesser extent, social portfolio... View Details
Keywords: by Michael Blanding
- 18 Apr 2016
- Research & Ideas
The Cost of Leaning In
between men and women, there’s also a persistent belief that women could close that gap if only they’d negotiate more frequently. In April 2012, the US Department of Labor hosted the Equal Pay App Challenge, in which students competed to... View Details
Keywords: by Carmen Nobel
- 15 Nov 2022
- Op-Ed
Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)
follow the path of WeChat, often described as a Swiss Army knife of digital tools, which started as a messaging app and now brings together direct messaging, group messaging, video conferences, games, banking, and payment systems. A... View Details
Keywords: by John Deighton and Leora Kornfeld
- April 2022
- Teaching Note
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
- 30 May 2024
- Research & Ideas
Racial Bias Might Be Infecting Patient Portals. Can AI Help?
Health and Hospital Association about the digital transformation of health care and the growing use of apps and other technologies in patient care. During the presentation, Stern recalls, an audience member asked “a wonderfully thoughtful... View Details
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
we were busy applying for loans. Then, we did consider delivery and take out but not every menu item in our restaurant is designed to be delivery-friendly. And, delivery is not that profitable given that apps like Uber Eats take 30... View Details
- January 2020
- Case
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020.
- 02 Jun 2020
- Research & Ideas
Coronavirus Careers: Cloud Kitchens Are Now Serving
delivery drivers to hand off the food to consumers. Another barrier: Competition for attention on food delivery apps can be intense, a challenge especially for cloud kitchens that are completely reliant on these View Details
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
often very transferable for the next gig. What are you more aware of about yourself that you may not have known at the start of this journey? For example, you may have thought you were not technical, but after having to build your company’s first View Details
Keywords: by Julia Austin
- September 2020 (Revised June 2021)
- Case
Algramo
By: Michael Chu, Monica Silva and Mariana Cal
Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
Chu, Michael, Monica Silva, and Mariana Cal. "Algramo." Harvard Business School Case 321-079, September 2020. (Revised June 2021.)
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
delivery and pickup options and provide incentives to customers to reward them using these options. Dunkin’ provides extra loyalty points to customers who pre-order on mobile apps. HBO made numerous shows available for free on its app to... View Details
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
illustrated the approach with a variety of examples, from novel customer-facing apps (such as the innovative AI-enabled Google Assistant) to the new AI-enabled infrastructure powering Google’s data centers and cloud services. The... View Details
Keywords: by Dina Gerdeman
- 21 Oct 2015
- Research & Ideas
How to Predict if a New Business Idea is Any Good
In 2008, entrepreneur Brian Chesky and his two San Francisco roommates made the rounds of Silicon Valley VC firms with what they thought was a great idea: a website and mobile app that would allow homeowners to open their homes to... View Details
- 17 Feb 2022
- Book
When Employees Feel a Sense of Purpose, Companies Succeed
apps to improve their and their children’s health outcomes. Ovia seeks to improve poor maternal health outcomes, particularly among women and children of color, adopting as its existential intent the provision of “equal care, longitudinal... View Details
Keywords: by Ranjay Gulati
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
contributed to the rapid growth of the network. The addition of each user increased the value of the network to everyone: users, the developers of apps made available to users, and advertisers utilizing user information. Although users... View Details
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
"Shake Me," the pink triangle reads, hovering in the middle of the Magic Tate Ball—a smartphone app mimicking the popular Magic 8 Ball novelty. When shaken, the virtual prognosticator reads "Choosing Your Artwork" for... View Details