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  • All HBS Web  (7,240)
    • People  (50)
    • News  (2,606)
    • Research  (3,473)
    • Events  (12)
    • Multimedia  (13)
  • Faculty Publications  (1,846)

Show Results For

  • All HBS Web  (7,240)
    • People  (50)
    • News  (2,606)
    • Research  (3,473)
    • Events  (12)
    • Multimedia  (13)
  • Faculty Publications  (1,846)
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  • Web

Responsibilities and Acceptable Use - Research Computing Services

familiarized yourself with our documentation about the cluster. We also highly recommend attending a session of our monthly cluster trainings. As they are the gateway to the cluster for everyone, don't run... View Details
  • Web

Compute Cluster and Data Storage - Research Computing Services

personnel can use AWS to conduct their research. AWS provides a number of services for its customers, including 'bare metal'; unconfigured virtual machines; machine images with preset RAM, CPU, and operating... View Details
  • July 3, 2020
  • Article

Delivery Apps Need to Start Treating Suppliers As Partners

By: Scott Duke Kominers and Ian Macomber
Home delivery has shifted from a luxury service aimed at young urban professionals to a core part of many businesses, which is used by almost everyone. That upheaval has strained capacity of many delivery services and changed how they relate to the suppliers that they... View Details
Keywords: Service Delivery; Supply Chain; Performance Capacity; Performance Efficiency; Entrepreneurship
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Kominers, Scott Duke, and Ian Macomber. "Delivery Apps Need to Start Treating Suppliers As Partners." Harvard Business Review (website) (July 3, 2020).
  • 18 Dec 2008
  • Working Paper Summaries

Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality

Keywords: by Alvin J. Silk & Charles King III; Advertising
  • 22 May 2024
  • News

Nine Students Win Dean's Award for Service to the School and Society

  • 2007
  • Working Paper

Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

By: Robert S. Huckman, Bradley R. Staats and David M. Upton
Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production volume of, or the number of projects completed by, a team. Implicit in this approach is the assumption that teams are stable in their membership... View Details
Keywords: Experience and Expertise; Learning; Performance Improvement; Projects; Groups and Teams; Familiarity; Information Technology Industry; India
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Huckman, Robert S., Bradley R. Staats, and David M. Upton. "Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services." Harvard Business School Working Paper, No. 08-019, September 2007. (Revised February 2008, July 2008.)
  • 2015
  • Working Paper

Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services

By: Alvin J. Silk and Marta M. Stiglin
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
Keywords: Management Practices and Processes; Advertising
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Silk, Alvin J., and Marta M. Stiglin. "Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services." Harvard Business School Working Paper, No. 15-093, June 2015.
  • 22 Aug 2007
  • Research & Ideas

The Hedge Fund as Activist

institutional investors as a whole have been effective activists, from the perspective of being able to institute changes that increase shareholder value. Often the reason can be traced to conflicts of... View Details
Keywords: by Robin Greenwood; Financial Services
  • June 2019
  • Case

Fangda Partners: A Step Ahead

By: Ashish Nanda and Lisa Rohrer
Elite Chinese law firm Fangda Partners has steered Alibaba and other Chinese and international clients through the complex legal, corporate, and regulatory challenges associated with executing international transactions. “Fangda has traveled a long distance in a short... View Details
Keywords: Law Firm; Law Firms; Growth; Legal Industry; Regulation; Professional Services; Law; Leadership; Growth and Development; Strategy; Governing Rules, Regulations, and Reforms; Legal Services Industry; China
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Nanda, Ashish, and Lisa Rohrer. "Fangda Partners: A Step Ahead." Harvard Business School Case 719-406, June 2019.
  • 18 Feb 2020
  • News

How Cryptocurrencies Should Be Regulated as Non-sovereign Fiat Currencies

  • 21 Jul 2013
  • News

Smartphone Boom Ending as Price Drop Hits Apple

  • 04 Dec 2023
  • Blog Post

My Summer of Joy with the National Parks Service

Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC... View Details
Keywords: Nonprofit / Government
  • June 2012 (Revised August 2013)
  • Case

Driving Towards a Disruption?

By: Willy Shih and William Noble
As Clayton Christensen drove to the studio to deliver an online executive education class, he pondered the future of management education. How big a threat did online degree programs, corporate universities, and other innovations in the delivery of management training... View Details
Keywords: Disruptive Technology; Performance Trajectories; Disruptive Innovations; Business Education; Business School; Internet And Online Services Industries; Disruptive Innovation; Higher Education; Corporate Strategy; Internet; Performance; Education Industry; Boston
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Shih, Willy, and William Noble. "Driving Towards a Disruption?" Harvard Business School Case 612-101, June 2012. (Revised August 2013.)
  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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Franklin, Brian, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris, and Eric Goralnick. "The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding." Annals of Emergency Medicine 75, no. 6 (June 2020): 704–714.
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

costs of employee turnover? What are the benefits of a loyal customer base? These are questions that intrigue members of the Service Management unit. Judging from the popularity of the View Details
Keywords: Susan Young

    Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

    Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details

    • Web

    Data Tips & Toolkits - Research Computing Services

    https://www.r-bloggers.com/2016/11/missing-values-data-science-and-r/ Natural Language Processing (NLP) Python General Packages NLTK is a robust NLP package in Python. For an introduction and hands-on experience using the NLTK package,... View Details
    • March 2000
    • Background Note

    Venture Capitalist as Entrepreneur, The

    By: Robert J. Robinson and Noam T. Wasserman
    Introduces students to negotiations between venture capitalists (VCs) and the limited partners who provide the VCs' capital. Also discusses negotiations between VCs and other VCs, including those within a VC firm itself. Explores interests, sources of negotiating... View Details
    Keywords: Business Model; Venture Capital; Capital; Negotiation Tactics; Entrepreneurship; Financial Services Industry
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    Robinson, Robert J., and Noam T. Wasserman. "Venture Capitalist as Entrepreneur, The." Harvard Business School Background Note 800-237, March 2000. (2000.)
    • March 2013 (Revised October 2013)
    • Supplement

    Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)

    By: Ranjay Gulati and Luciana Silvestri
    This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate... View Details
    Keywords: Organizational Structure; Strategy; Integration; Real Estate Industry; North America; South America; Central America
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    Gulati, Ranjay, and Luciana Silvestri. "Jones Lang LaSalle (2012): Integrated Services and the Architecture of Complexity (D)." Harvard Business School Supplement 113-117, March 2013. (Revised October 2013.)
    • Article

    Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services

    By: Alvin J. Silk and Marta M. Stiglin
    This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
    Keywords: Operations; Advertising; Advertising Industry
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    Silk, Alvin J., and Marta M. Stiglin. "Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services." International Journal of Marketing Studies 8, no. 1 (February 2016).
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