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Show Results For
- All HBS Web
(660)
- People (2)
- News (249)
- Research (292)
- Events (4)
- Multimedia (23)
- Faculty Publications (160)
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- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
long-tail products); it is a reseller for items that it sells under its own name and guarantee (these are more likely to be popular products). And Amazon also functions as an input supplier when it offers web hosting and data-processing... View Details
Keywords: by Julia Hanna
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
judged or rewarded on the engagement levels of their charges? The challenge begins with hiring the right people. When Amazon announces, as it did last month, that it plans to hire 50,000 people in one day into an organization with about... View Details
Keywords: by James Heskett
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
such huge growth. They need a lot of people for their distribution centers. We’ve seen, for example, Walmart raise their minimum wage; we’ve seen Amazon raising their minimum wage. Manufacturing wages have jumped significantly. "Here it... View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
wait for care. Patagonia lists the suppliers for each item on its website, while Southwest Airlines’ “transfarency” campaign pledges to save customers from hidden fees. After all, customers are already turning to Google searches and View Details
Keywords: by Danielle Kost
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
resources—be it the myriad Amazon product reviews, a rich collection of free videos on YouTube, or Google’s open-source algorithms. Thanks to these tech giants, a significant portion of your ecosystem is already established and readily... View Details
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
While legacy companies like Sears are shuttering their doors, a growing number of online-first companies—from Amazon to Rent the Runway—are opening new storefronts and transforming the shopping experience. Senior Lecturer Jill Avery and... View Details
- 17 May 2016
- First Look
May 17, 2016
how to keep growing, including development of venture capital fund and leveraging of entrepreneur ecosystem. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815110-PDF-ENG Harvard Business School Case 716-402 Amazon.com, 2016 On January 28, 2016, View Details
Keywords: Sean Silverthorne
- 09 Feb 2018
- Research & Ideas
Big Hits: The Best of the 2018 Super Bowl Ads
partisanship, and/or conscious neglect, as they presented their brands as heroic substitutes stepping in to provide services (e.g., clean water, cancer research funding) traditionally provided by nations, states, and/or NGOs. Click to watch. Still others such as Sprint... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
retail, the book offers prescriptive advice to store-based retailers caught in the squeeze. "First off, there is no one size fits all answer," says Alvarez, a senior lecturer. "Your strategy depends on what type of items you sell, who your competition is, and whether... View Details
- 05 Apr 2010
- Research & Ideas
HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing
future? Olson has some thoughts—but no easy answers—to those questions. What About The Customer? E-book pricing is one of the biggest sources of friction. In a recent dustup between Amazon and Macmillan, the online retailer briefly... View Details
- 13 May 2014
- Op-Ed
The Alibaba Effect
transactions. A combination of Amazon and eBay, it holds an 80 percent share of the e-commerce market in the world's second largest economy. Its net income for 2013 was four times more than in 2012. Its products and services lie at the... View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
at times in the form of subsidies. For example, Amazon provides discounts on its e-reader prices for customers who agree to receive targeted ads from Amazon and third-party sellers on their devices. Higher... View Details
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
companies have more experience with self-cannibalization than Amazon. Several years ago, it announced its Fulfillment by Amazon strategy. Just when it had created an impressive warehousing and logistics operation, it opened up these... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
service through which Zalora customers could purchase an annual membership to receive free shipping, similar to the Amazon Prime model. "Our research implies that it is very difficult for the average online seller to make a program... View Details
- 16 May 2005
- Research & Ideas
Confronting the Reality of Web Services
Big companies have the power to convince or compel their partners to participate, and to shortcut negotiations by simply dictating terms. Amazon and eBay have both done brilliant work with Web services to open up their IT infrastructures... View Details
Keywords: by Sara Grant
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
are driving the shift from bricks (“atoms”) to clicks (“bits”), the economics of “free, perfect, and instant,” and the development of platforms (think “digital environments” such as Amazon Web Services) based on such economics. Further,... View Details
Keywords: by James Heskett
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
I wanted to know why. When colleague Axel Ockenfels and I started to look into this, we noticed that there was much less late bidding in Amazon auctions than in eBay auctions. And, at the time we compared them, those auctions had only one... View Details
- 07 Mar 2017
- First Look
First Look at New Research, March 7
plans to colonize Mars. Would Musk be able to realize his ambitious goals or was he taking too many risks with his investors’ money? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/717431-PDF-ENG Harvard Business School Case 617-046 X Fire Paintball &... View Details
Keywords: Sean Silverthorne
- 23 Jan 2008
- Op-Ed
A House Divided: Investment or Shelter?
their ilk sprung up. For a machinist at an automobile plant, the American dream was to own a 3-bedroom expandable Cape Cod cottage. “Americans who lacked the prescience to pick up shares in Google or Amazon could buy a house.” The anchor... View Details
- 19 Nov 2018
- Sharpening Your Skills
E-Santa: Is Retail Ready for Digital Christmas?
brick-and-mortar shops: Shove your best deals to the back of the store. Should Retailers Match Their Own Prices Online and in Stores? For multichannel retailers, pricing strategy can be difficult to execute and confusing to shoppers. Can View Details