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  • All HBS Web  (1,746)
    • People  (6)
    • News  (562)
    • Research  (729)
    • Events  (1)
    • Multimedia  (4)
  • Faculty Publications  (138)
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  • 31 Mar 2008
  • HBS Case

JetBlue’s Valentine’s Day Crisis

all that changed. HBS associate professor Robert Huckman, professor Gary Pisano, and research associate Virginia Fuller tell that story in "JetBlue Airways: Valentine's Day 2007," a case taught in the MBA course Operations... View Details
Keywords: by Julia Hanna; Air Transportation
  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

social entrepreneur," was born in 1963 and grew up in poverty, like virtually all non-white South Africans during apartheid. During the 1970s and 1980s, he served in leadership positions in the ANC, struggling against apartheid.... View Details
Keywords: Martha Lagace
  • 21 Aug 2013
  • Research & Ideas

What Went Wrong at J.C. Penney?

hard to manage costs and shorten the supply chain. That was J.C. Penney historically. ''It was not clear why someone would go there in the face of all the other available options'' But over time, the retailer lost its identity. It was not... View Details
Keywords: by Jim Aisner; Retail
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

this new environment.” At the outset of the crisis, most restaurants had only two to three weeks of operating reserves and those reserves were quickly exhausted. With no end date in sight of mandatory closures, owners moved quickly to furlough or layoff almost View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 19 Jun 2012
  • First Look

First Look: June 19

PapersNegotiation Processes As Sources of (and Solutions to) Interorganizational Conflict Authors:Elizabeth Long Lingo, Colin Fisher, and Kathleen L. McGinn Abstract We investigate how structural features of negotiations can affect... View Details
Keywords: Sean Silverthorne
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Structure and Performance in Information and Solution Spaces, with Jesse Shore, an assistant professor at Boston University's Questrom School of Business, and David Lazer, a political science professor at Northeastern University. The... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

1917 and 1920. Strikes hit the canal in 1916 and 1917. World War I practically closed it to commercial traffic, and work continued on clearing dangerous hills, fixing locks, and finishing all the ancillary construction required by the... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

for solutions to make the next generation of microfinance tools even more transformative. The HBS Alumni Bulletin recently talked to them about their research. “Around 2005 and 2010, some large-scale, randomized control studies started to... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

a "snake." The story illustrates a common challenge to Hollywood filmmakers as they attempt to break into China's more than $2 billion-a-year film market—and to businesspeople in all industries as foreign markets become increasingly... View Details
Keywords: by Michael Blanding
  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

disappearing when you consider about Apple Pay. Amazon is competing with pharmacy businesses now. So what defines industry membership of a company? And where does an industry start and where does it end? Parallel to all these is our... View Details
Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

demonstrates that firms who maintain or accelerate customer-centric philosophies consistently outperform firms that do not.” All in all, this set of circumstances and stricter budget constraints make customers less able and less willing... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 27 Jan 2023
  • Op-Ed

Have We Lost Sight of Integrity?

no matter how painful. As CEO, I often emphasized to my employees that no one will get fired for making a mistake, as we all make mistakes, but you will get fired for covering them up. Only after we agree on the truth can we gather people... View Details
Keywords: by Bill George
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

data about its online customers—products purchased, browsing habits, items abandoned in shopping carts—yet it wasn’t fully leveraging all that information. The company began to see this huge pile of e-commerce data as the... View Details
Keywords: by Dina Gerdeman; Retail
  • 02 May 2005
  • Research & Ideas

Four VCs on Evaluating Opportunities

usually an engineering challenge that is tough enough to give the company an edge, resulting in several years lead or longer, if we're lucky. We look for a tough problem that hasn't been solved before. The solution can't be so... View Details
Keywords: by Lauren Barley
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

excerpted here, authors Kaplan and Anderson suggest the process be simplified through an approach they call "time-driven ABC." Here's an overview. The solution to the problems with ABC is not to abandon the concept. ABC after... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

should focus on providing real solutions to the crisis rather than hard-core selling, with the request that brands work to connect their products and services to the alleviation of crisis-related suffering and challenges. 54 percent of... View Details
Keywords: by Sean Silverthorne
  • 13 Dec 2022
  • Research & Ideas

The Color of Private Equity: Quantifying the Bias Black Investors Face

of the reason minority-owned funds face higher bars to success is because of discrimination, Lerner says that “easy solutions are few and far between.” Even so, he believes a publicly available resource listing minority-owned funds would... View Details
Keywords: by Pamela Reynolds; Financial Services
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

solution was to track audiences, use information about their browsing choices, and infer their interests. But tracking was challenged by privacy policies, as Google proposed restriction on the use of cookies, and Apple limited tracking by... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 14 Apr 2015
  • First Look

First Look: April 14

Market-Based Solutions to Antitrust Threats-The Rejection of the Partners Settlement By: Herzlinger, Regina E., Barak D. Richman, and Kevin A. Schulman Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
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