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Publications

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  • All HBS Web  (965)
    • People  (1)
    • News  (290)
    • Research  (570)
    • Events  (3)
    • Multimedia  (10)
  • Faculty Publications  (349)

Show Results For

  • All HBS Web  (965)
    • People  (1)
    • News  (290)
    • Research  (570)
    • Events  (3)
    • Multimedia  (10)
  • Faculty Publications  (349)
← Page 11 of 965 Results →
  • 03 Nov 2014
  • News

A Recap of the U.S. News Hospital of Tomorrow Forum 2014

  • Web

Academics - Health Care

care organization Redesigning urgent care triage for a major academic hospital Developing a China business model for a large pharmaceutical company Cross-Registration HBS... View Details
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

reactor" in accelerating the rise in health-care costs. Why is this system such a problem? A: By some estimates, 50 percent of all health care is driven by physician and hospital supply, not by patients'... View Details
Keywords: by Deborah Blagg; Health
  • 05 Aug 2009
  • News

The Shifting Mission of Health Care Delivery Organizations

  • September 2012 (Revised May 2015)
  • Case

Philips-Visicu

By: Regina E. Herzlinger, Natalie Kindred and Sara M. McKinley
Would the advent of global payment models and ACOs create sufficient demand for a telemedicine offering covering the care continuum, from hospitals to the home? This was the decision facing Royal Philips Electronics (Philips), the Netherlands-based producer of... View Details
Keywords: Health Care; Philips; Visicu; Telemedicine; eICU; Accountable Care Organization; ACO; Bundled Payment; Hospital To Home; Patient Monitoring Devices; Home Health Care; Health Care and Treatment; Communication Technology; Quality; Safety; Performance Productivity; Performance Capacity; Performance Efficiency; Consumer Behavior; Emerging Markets; Health Industry; Telecommunications Industry; Netherlands
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Herzlinger, Regina E., Natalie Kindred, and Sara M. McKinley. "Philips-Visicu." Harvard Business School Case 313-015, September 2012. (Revised May 2015.) (As companion reading for this case, see Regina E. Herzlinger and Charles Huang, "Note on Bundled Payment in Health Care," HBS No. 312-032 (Boston: Harvard Business Publishing, 2012).)
  • 28 Sep 2021
  • News

When the Hospital Emergency Room Is Inundated with Knee-Deep Water

  • December 2013 (Revised May 2021)
  • Case

Paul Levy: Confronting a 'Corporate Campaign' (A)

By: James K. Sebenius
Hospital CEO Paul Levy confronts an SEIU unionization drive via a "corporate campaign" aimed at undercutting the hospital's relationships with key internal and external constituencies. Having shepherded one of Boston's top teaching hospitals much of the way through a... View Details
Keywords: Dispute Resolution; Corporate Campaign; Negotiating Campaign; Bargaining; Health Care; Hospitals; Unions; Health Care and Treatment; Negotiation; Strategy; Negotiation Process; Labor Unions; Health Industry; Boston
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Sebenius, James K. "Paul Levy: Confronting a 'Corporate Campaign' (A)." Harvard Business School Case 914-020, December 2013. (Revised May 2021.)
  • 2010
  • Article

Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study

Background: Pay-for-performance is an increasingly popular approach to improving health care quality, and the US government will soon implement pay-for-performance in hospitals nationwide. Yet hospital capacity to perform (and improve performance) likely depends on... View Details
Keywords: Health Care and Treatment; Performance; Health Industry; United States
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Blustein, Jan, William Borden, and Melissa Valentine. "Hospital Performance, the Local Economy, and the Local Workforce: Findings from a U.S. National Longitudinal Study." PLoS Medicine 7, no. 6 (2010).
  • Web

Research - Health Care

leaving physicians overburdened and unfulfilled. The aim of this... May 2, 2024 Article Require Hospitals to Disclose Their Pandemic Plans Now By: Regina E. Herzlinger , Richard J. Boxer and Ben Creo The COVID-19 pandemic demonstrated... View Details
  • 2025
  • Working Paper

Expert Patients’ Use of Avoidable Health Care

By: Amitabh Chandra, Pragya Kakani and Simone Matecna
We measure whether expert patients – those trained as physicians and nurses – have fewer emergency department visits and the reasons for these differences. Relative to similar patients physicians and nurses had 19.8% and 5.1% fewer ED visits, principally due to fewer... View Details
Keywords: Health Care and Treatment; Service Delivery; Health Industry
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Chandra, Amitabh, Pragya Kakani, and Simone Matecna. "Expert Patients’ Use of Avoidable Health Care." NBER Working Paper Series, No. 33573, March 2025.
  • Article

Hospital Disclosure Practices: Results of a National Survey

By: Rae M. Lamb, David M. Studdert, Richard M.J. Bohmer, Donald M. Berwick and Troyan A. Brennan
Keywords: Health Care and Treatment; Practice; Health Industry
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Lamb, Rae M., David M. Studdert, Richard M.J. Bohmer, Donald M. Berwick, and Troyan A. Brennan. "Hospital Disclosure Practices: Results of a National Survey." Health Affairs 22, no. 2 (March–April 2003).
  • Article

Are Cost Advantages from a Modern Indian Hospital Transferable to the United States?

By: R. S. Kaplan, F. Erhun, V.G. Narayanan, B. Mistry and K. Brayton, et al
We use time-driven activity-based costing to estimate the cost of personnel and space for an elective coronary artery bypass graft (CABG) surgery at two U.S. hospitals, Intermountain and Baylor Heart, and Narayana Health (NH), in India. All three hospitals use modern... View Details
Keywords: Time-Driven Activity-Based Costing; Health Care and Treatment; Cost; Organizational Structure; Performance Efficiency; India; United States
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Kaplan, R. S., F. Erhun, V.G. Narayanan, B. Mistry, and K. Brayton, et al. "Are Cost Advantages from a Modern Indian Hospital Transferable to the United States?" American Heart Journal 224 (June 2020): 148–155.
  • 26 Apr 2016
  • News

Professor Jonas Heese on Fraudulent Billing and Safety Net Hospitals

  • May 2012 (Revised February 2014)
  • Teaching Note

Learning About Reducing Hospital Mortality at Kaiser Permanente

By: Anita Carson Tucker
Keywords: Patient Safety; Process Improvement; Standardization; Organizational Learning; Knowledge Development; Safety; Knowledge Management; Health Care and Treatment; Business Processes; Health Industry
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Tucker, Anita Carson. "Learning About Reducing Hospital Mortality at Kaiser Permanente." Harvard Business School Teaching Note 612-098, May 2012. (Revised February 2014.)
  • 07 May 2009
  • Working Paper Summaries

Broadening Focus: Spillovers and the Benefits of Specialization in the Hospital Industry

Keywords: by Jonathan R. Clark & Robert S. Huckman; Health
  • 23 Nov 2009
  • Research & Ideas

Management’s Role in Reforming Health Care

Historically, the hospital aggregated important resources for care, such as technology and an all-important nursing workforce, but it rarely designed care processes to meet the needs of specific patient... View Details
Keywords: by Martha Lagace; Health
  • 30 May 2007
  • Research & Ideas

Health Care Under a Research Microscope

operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork... View Details
Keywords: by Sean Silverthorne; Health; Biotechnology
  • March 2017
  • Article

Variation in the Cost of Care for Primary Total Knee Arthroplasties

By: Derek A. Haas and Robert S. Kaplan
The study examined the cost variation across 29 high-volume U.S. hospitals for delivering a primary total knee arthroplasty without major complicating conditions. Hospital and physician personnel costs were calculated using time-driven activity-based costing.... View Details
Keywords: Cost Management; Performance Productivity; Health Care and Treatment; Health Industry
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Haas, Derek A., and Robert S. Kaplan. "Variation in the Cost of Care for Primary Total Knee Arthroplasties." Arthroplasty Today 3, no. 1 (March 2017): 33–37.
  • 06 Oct 2023
  • News

Proposed Merger Guidelines May Limit Cross-Market Hospital Deals

  • Article

Health Care Providers Need a Value Management Office

By: Robert S. Kaplan, Catherine H. MacLean, Alexander Dresner, Derek A. Haas and Thomas W. Feeley
Many health care organizations are striving to implement a value agenda that delivers better patient outcomes at lower cost, medical condition by medical condition. To accelerate the dissemination and adoption of the value agenda, across many more medical conditions,... View Details
Keywords: Service Delivery; Value; Health Care and Treatment; Health Industry
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Kaplan, Robert S., Catherine H. MacLean, Alexander Dresner, Derek A. Haas, and Thomas W. Feeley. "Health Care Providers Need a Value Management Office." Harvard Business Review (website) (December 2, 2015). (Part of the “Leading Change in Health Care” series, a collaboration of the editors of Harvard Business Review and NEJM Group.)
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