Actionable Knowledge - Publications - Faculty & Research

28 Feb 2012
First Look

First Look: Feb. 28

up and reveals the actual nature of being when one is being a leader and opens up and reveals the source of one's actions when exercising leadership. And ontology's associated phenomenological methodology (explained in [2] below) provides... View Details

Keywords: Sean Silverthorne

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

provide a competitive platform upon which to grow the business. As we move more and more to a knowledge economy, brains, not brawn, create the winning hand. Q: The current mantra in the business world is 'customers first.' But treating... View Details

Keywords: by Manda Mahoney

15 Jan 2008
First Look

First Look: January 15, 2008

and vertical mergers. Our model highlights a collective action problem: what is good for an individual firm is often not good for the cluster. We speculate that this conflict may be a source of strategic tension in platform firms.... View Details

Keywords: Martha Lagace

21 Nov 2005
Research & Ideas

The Geography of Corporate Giving

level provides important lessons for executives, policymakers, and the groups who benefit. But such knowledge also suggests more work to be done in order to learn how global business trends, such as industry consolidation and... View Details

Keywords: by Sean Silverthorne

03 Jan 2018
What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

on-the-job misdeeds served the purpose nicely. Those supporting the idea of a corporate board's creating an independent officer of compliance, reporting directly to the board, cited the need for visible action in the face of growing... View Details

Keywords: by James Heskett

17 Jul 2007
First Look

First Look: July 17, 2007

film rental and return patterns of a sample of online DVD rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented... View Details

Keywords: Martha Lagace

31 Oct 2004
Research & Ideas

Bypass Marketing: Are Docs Influenced?

Until the close of the last decade, health consumers received much of their knowledge and advice about prescription drugs from their physicians or other health care professionals. Today, pharmaceutical companies are spending several... View Details

Keywords: by Manda Salls

19 Jan 2010
Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I lead in a crisis? What roles does the Board play? What are the... View Details

Keywords: by Staff

03 Sep 2024
Research & Ideas

Is It Even Possible to Dam the Flow of Misleading Content Online?

second quarter of 2023 alone, for example, Meta, Facebook’s parent company, took action on 13.6 million pieces of terrorism-related content and 1.1 million posts on organized hate. “Content moderation is simply not a good way to counter... View Details

Keywords: by Jay Fitzgerald; Information Technology; Technology

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

increased biosimilar penetration. Our estimates can inform ongoing policy discussions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54886 forthcoming Manufacturing & Service Operations Management Fluid Teams and View Details

Keywords: Dina Gerdeman

10 Nov 2020
Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

instant-message chat volumes (-8.7 percent).” Companies may want to consider locating their knowledge-worker team members strategically. “Our results suggest that employees engaged in knowledge co-production place a strong premium on... View Details

Keywords: by Sean Silverthorne

20 Oct 2010
Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

changes be brought about slowly--one model shows an adoption curve ending in 2020--or with more of a big-bang approach? There appeared to be general agreement that the time for action is now. "I believe that every participant left... View Details

Keywords: by Sean Silverthorne; Accounting

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

educational activities within the HBS community. Our vigorous research program pushed outward the knowledge frontiers and created a rich portfolio of courses and learning opportunities for MBA students and Executive Education... View Details

Keywords: by Manda Salls

28 Apr 2003
Research & Ideas

Shareholders Key to Corporate Reform

people are held accountable for their actions as individuals rather than as a group, they tend to weigh their choices more carefully.—Cynthia A. Montgomery and Rhonda Kaufman Make directors accountable to shareholders. One compelling way... View Details

Keywords: by Cynthia A. Montgomery & Rhonda Kaufman

29 Sep 2003
Research & Ideas

Why Managing Innovation is Like Theater

If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all management actions are... View Details

Keywords: by Rob Austin & Lee Devin

09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

levels and demand post-COVID has resulted in firms seeking a return to the meritocracy of old through significant layoffs, restructuring, and new promotion practices. Though effective in achieving balance in the short term, such actions... View Details

Keywords: by David Fubini; Consulting

06 Sep 2017
What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

CEOs face difficult choices when deciding to speak out under the company's brand. Credit: fizkes Summing Up: Should Boards Specify Limits on CEO Activism? Opinions about suitable CEO activism—taking public positions and actions on social... View Details

Keywords: by James Heskett

01 May 2020
In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and Environment Initiative at... View Details

Keywords: by Danielle Kost

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

Knowledge “Everything is rapidly evolving,” says Luca, the Lee J. Styslinger III Associate Professor at HBS, “and this survey helps to get some baseline understanding of what is happening in close to real-time.” Those responses could come... View Details

Keywords: by Kristen Senz; Financial Services

15 May 2020
Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

Review) A Pandemic Won’t Kill The Open Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge “How do I spend my time and my money” is a question that requires rethinking during a time of crisis. Thus, the... View Details

Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence

Publications