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Show Results For
- All HBS Web
(4,379)
- People (13)
- News (1,153)
- Research (2,494)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,843)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
transition across the levels just discussed. One of JLL's main clients, Bank of America [BofA], told JLL in 2001 that it no longer wanted to deal with each of JLL's business units independently. BofA asked not only for a single point of... View Details
- Web
HBS Entrepreneurship Summit - Alumni
Specialists Negotiating Partnerships 10:15–11:45 a.m. Investors Track: Shifting Capital: Venture Capital in an Era of Evolving Capital Markets Josh Lerner, Jacob H. Schiff Professor of Investment Banking 11:45 a.m.–12:15 p.m. Bagged Lunch... View Details
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
metric; you never have enough.But only you can define fulfillment. We as individuals are the only judges.— Ricardo Levy,Catalytica Energy Systems For Robert Glassman, his spirituality at work is expressed as a commitment to social justice. As co-founder and co-chairman... View Details
- Web
Faculty - Private Capital Project
Federal Reserve Bank of Boston and the European Central Bank. She serves on the editorial boards of the Review of Financial Studies, the Review of Corporate Finance Studies, and the Journal of Financial Intermediation. Professor Ivashina... View Details
- Web
Courses - Private Capital Project
points. It helps participants understand deal structures, the reasoning behind incentives, and the subtleties of different business models. The course is also an overview of financial resources accessible to emerging firms, including venture debt, conventional View Details
- 05 Nov 2019
- Working Paper Summaries
The Economic Effects of Private Equity Buyouts
- 31 May 2023
- News
Alumni Achievement Awards 2023
classmate David ‘Leron’ Anderson had been an analyst at First Boston. I was eating a Charles River po’boy at the Tasty in Harvard Square when he said, ‘You should try this investment banking stuff.’ I knew nothing about it. Zero.” No Plan... View Details
- 01 Aug 1998
- News
Spangler Family Gift Endows New Campus Center
and real-estate firm and in banking, where, among other achievements, he led a merger of the Bank of North Carolina with the North Carolina National Bank Corporation - now NationsBank - in the early 1980s.... View Details
Keywords: Nancy O. Perry
- Web
After the Opium War: Treaty Ports and Compradors - A Chronicle of the China Trade
through credit. 26 London merchant banks such as Baring Brothers & Co. provided Heard & Co. with credit, and the China trade in turn brought a significant increase in banking profits. 27 “With the... View Details
- December 1997 (Revised October 1999)
- Case
Citibank: Performance Evaluation
By: Robert L. Simons and Antonio Davila
Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding branch manager who has scored poorly on an important customer satisfaction measure. This case provides a... View Details
Keywords: Performance Evaluation; Balanced Scorecard; Business Strategy; Customer Satisfaction; Performance Expectations; Decisions; Motivation and Incentives; Quality; Banking Industry
Simons, Robert L., and Antonio Davila. "Citibank: Performance Evaluation." Harvard Business School Case 198-048, December 1997. (Revised October 1999.)
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
joining Teach for America or law school, and then ultimately management consulting after college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients in the retail banking and... View Details
- August 2022
- Case
In-Q-Tel: Innovation On A Mission
By: Joshua Lev Krieger and Josh Lerner
In 2022, the leaders of In-Q-Tel (IQT) considered what was next for the unique mission-driven organization. Since 1999, IQT had one mission: to be the most sophisticated source of strategic technical knowledge and capabilities to the U.S. government and its allies. IQT... View Details
Keywords: Mission and Purpose; National Security; Technological Innovation; Research; Geopolitical Units; Risk Management; Recruitment; Growth and Development Strategy; Venture Capital; Knowledge Management; Banking Industry; Banking Industry
Krieger, Joshua Lev, and Josh Lerner. "In-Q-Tel: Innovation On A Mission." Harvard Business School Case 823-031, August 2022.
- 01 Jun 2011
- News
Who Was George F. Baker?
newspaper reporter since 1863,” the year he invested $3,000 to become an original shareholder in the First National Bank of New York (now Citibank) at age 23. Baker believed in action, not words. And his actions spoke volumes. He began... View Details
Keywords: Finance
- 11 Mar 2024
- News
In Harmony
inhabitants of Seoul, a sprawling metropolis packed with boutiques, nightclubs, and skyscrapers. Kim left Korea in 1974, at age 11. Educated in the United States, he returned as COO of Asia-Pacific investment banking at Salomon Smith... View Details
- August 2015
- Article
Poultry in Motion: A Study of International Trade Finance Practices
By: Pol Antràs and C. Fritz Foley
This paper analyzes the financing terms that support international trade and sheds light on how these terms shape the impact of economic shocks on trade. Analysis of transaction-level data from a U.S.-based exporter of frozen and refrigerated food products, primarily... View Details
Antràs, Pol, and C. Fritz Foley. "Poultry in Motion: A Study of International Trade Finance Practices." Journal of Political Economy 123, no. 4 (August 2015): 853–901. (Revised May 2014. Online Appendix.)
- February 2013 (Revised September 2013)
- Case
Elasto Therm: The Next Step
By: Jim Sharpe and James Weber
Julia and Nate Burstein were living their dream running their own business and balancing the demands between their work and family obligations while creating a company that was responsive to their employees' and their customers' needs. The Bursteins had joined a large... View Details
Keywords: Entrepreneurial Management; Entrepreneurs; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Sales Force Management; Acquisitions; Work/family Balance; Family-owned Business; Entrepreneurship; Growth and Development Strategy; Expansion; Work-Life Balance; Manufacturing Industry; Rubber Industry; United States
Sharpe, Jim, and James Weber. "Elasto Therm: The Next Step." Harvard Business School Case 813-030, February 2013. (Revised September 2013.)
- 02 Mar 2018
- HBS Seminar
William F. Maloney, World Bank, Chief Economist, Equitable Growth, Finance and Institutions
- 01 Sep 2003
- News
Stan O’Neal
native. “I find it terribly rewarding and humbling. It is hard for me to imagine anything I’d enjoy more.” O’Neal, named one of the “25 Most Powerful People in Business” by Fortune magazine this year, joined Merrill in 1986 as director of Investment View Details
D. Quinn Mills
Daniel Quinn Mills provides thought leadership in several fields including leadership, strategy, venture capital, finance, economics and geopolitics. He has been a director of publicly-listed firms and is currently a director of several closely-held private... View Details
- 28 Aug 2012
- First Look
First Look: August 28
employed by sell-side investment banks and brokerage houses. Yet investment firms undertake their own buy-side research, and their analysts face different stock selection and recommendation incentives than their sell-side peers. We... View Details
Keywords: Sean Silverthorne