Publications

December 1986 (Revised July 1989)
Background Note

Note on the Hospital Information Systems Industry

By: Regina E. Herzlinger

Keywords: Information Technology; Health Care and Treatment

December 1986 (Revised November 1989)
Case

Hewlett-Packard: Manufacturing Productivity Division (A)

By: Benson P. Shapiro and Lawrence B. Levine

In late summer 1986, the management of the Manufacturing Productivity Division (MPD) of Hewlett-Packard (HP) was in the process of making major market selection and product policy decisions. MPD is a small division which develops and markets manufacturing productivity... View Details

Keywords: Business Divisions; Marketing; Product Marketing; Market Entry and Exit; Production; Research and Development; Manufacturing Industry

December 1986 (Revised January 1988)
Case

Hewlett-Packard: Manufacturing Productivity Division (C)

By: Benson P. Shapiro and Lawrence B. Levine

Focuses on the development of a "market driven" culture at Hewlett-Packard (HP); the conflict between autonomous, well integrated divisions making products responsive to their own markets and a greater degree of systems integration at the corporate level; and the... View Details

Keywords: Business Divisions; Marketing; Marketing Strategy; Production; Organizational Culture; Research and Development; Sales; Integration; Manufacturing Industry

01 Dec 1986
Conference Presentation

A Group Decision Support System for Idea Generation and Issue Analysis in Organization Planning

By: L. M. Applegate, B. R. Konsynski and J. F. Nunamaker

Keywords: Groups and Teams; Planning; Management Analysis, Tools, and Techniques

November 1986 (Revised December 1992)
Case

Kentucky Fried Chicken (Japan) Ltd.

By: Christopher A. Bartlett

Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC's entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful.... View Details

Keywords: Business Subsidiaries; Entrepreneurship; Globalized Economies and Regions; Governing Rules, Regulations, and Reforms; Policy; Market Entry and Exit; Strategic Planning; Agency Theory; Perspective; Corporate Strategy; Food and Beverage Industry; Japan

November 1986 (Revised June 1987)
Case

Fieldcrest Division of Fieldcrest Mills, Inc.: Compensation System for Field Sales Representatives

By: Frank V. Cespedes

Focuses on the compensation plan for Fieldcrest sales representatives. Management is reviewing the structure of the plan and must decide how to establish compensation goals and guidelines for the following year so that sales efforts are allocated among products and/or... View Details

Keywords: Markets; Competitive Strategy; Compensation and Benefits

October 1986 (Revised November 1989)
Case

Becton Dickinson & Co.: VACUTAINER Systems Division

By: Frank V. Cespedes

Concerns negotiations between managers of Becton Dickinson's (BD) VACUTAINER division (which manufactures and sells blood collection products) and managers of a large hospital buying group. Recent changes in the health care industry are the background for the... View Details

Keywords: Distribution; Negotiation Participants; Negotiation Process; Price; Sales; Manufacturing Industry; Medical Devices and Supplies Industry; Health Industry; United States

September 1986
Article

On the Strategic Stability of Equilibria

By: Elon Kohlberg and Jean Francois Mertens

Keywords: Strategy; Balance and Stability

April 1986
Teaching Note

Expense Tracking System at Tiger Creek, Teaching Note

By: Shoshana Zuboff

Teaching Note for (9-485-057). View Details

Keywords: Pulp and Paper Industry

1986
Book

Checks Unbalanced: The Quiet Side of Public Spending

By: Dutch Leonard

Keywords: Spending; Balance and Stability

February 1986
Article

Design of a Management Support System for Hospital Strategic Planning

By: L. M. Applegate, R. O. Mason and D. Thorpe

Keywords: Design; Management; System; Planning; Health Industry

01 Jan 1986
Conference Presentation

Design of a Management Support System for Hospital Strategic Planning

By: L. M. Applegate, R. O. Mason and D. Thorpe

Keywords: Design; Management Systems; Strategic Planning; Health Care and Treatment; Health Industry

1986
Article

Model Management Systems: Designs for Decision Support

By: L. M. Applegate, B. Konsynski and J. Nunamaker

Keywords: Management; System; Design; Decision Making

01 Dec 1985
Keynote Speech

Model Management Systems: Proposed Model Representations and Future Designs

By: L. M. Applegate, G. Klein, B. R. Konsynski and J. F. Nunamaker

Keywords: Management Systems

1985
Chapter

Accounting Lag: The Obsolescence of Cost Accounting Systems

By: Robert S. Kaplan

Keywords: Cost Accounting

1985
Chapter

The Federal Civil Service Retirement System

By: Dutch Leonard

Keywords: Compensation and Benefits; Retirement; Government and Politics; Public Sector

September 1985
Case

General Foods Corp.: The Product Management System

By: John A. Quelch

April 1985 (Revised October 1988)
Case

Everest Computer (A): The Development of the SuperMOS Process

By: Kim B. Clark

The research and development lab at the semiconductor development and manufacturing facility of a computer systems manufacturer has embarked on a radically improved semiconductor manufacturing process for application in a new computer system. The case offers a detailed... View Details

Keywords: Factories, Labs, and Plants; Governance Controls; Production; Research and Development; Hardware; Semiconductor Industry

1985
Book

The Coming of Managerial Capitalism: A Casebook on the History of American Economic Institutions

By: A. D. Chandler Jr. and R. S. Tedlow

Keywords: Economic Systems; Managerial Roles