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  • July–September 2023
  • Article

A Systematic Review of Respect Between Acute Care Nurses and Physicians

By: Derrick P. Bransby, Anna T. Mayo, Matthew A. Cronin, Katie Park and Christina Yuan
Background: Interprofessional collaboration between nurses and physicians has become an essential part of patient care, which, when lacking, can lead to well-known challenges. One possible explanation for ineffective nurse–physician collaboration is a lack of... View Details
Keywords: Relationships; Status and Position; Cooperation; Attitudes; Behavior; Outcome or Result; Health Industry
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  • Article

Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 2000–2006

By: Leonard A. Schlesinger, Fred Sanfilippo, Neeli Bendapudi and Anthony Rucci

Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant leadership challenges.

In September 2000, the positions of Ohio State University (OSU) senior vice... View Details

Keywords: Employee Relationship Management; Customer Value and Value Chain; Organizational Structure; Performance Improvement; Customer Satisfaction; Organizational Change and Adaptation; Leading Change; Service Delivery; Satisfaction; Health Care and Treatment; Health Industry; Ohio
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  • 2009
  • Working Paper

Endowments, Fiscal Federalism, and the Cost of Capital for States: Evidence from Brazil, 1891-1930

By: Andre C. Martinez Fritscher and Aldo Musacchio
There is a large amount of literature that aims to explain what determines country risk (defined as the difference between the yield of a sovereign's bonds and the risk free rate). In this paper, we contribute to the discussion by arguing that an important explanatory... View Details
Keywords: Trade; Cost of Capital; Revenue; Sovereign Finance; Goods and Commodities; Taxation; Business History; Risk and Uncertainty; Brazil
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    Graphic Packaging: Project Cowboy

    In July 2019, Graphic Packaging CEO Michael Doss was proposing a $600 million investment in a new machine to produce coated recycled board (CRB), a type of paper packaging used for consumer products (cups, cereal boxes, beverage boxes, etc.) that utilized recycled... View Details

      Mastering the VC Game

      Entrepreneurs who dream of building the next Amazon, Facebook or Google have the opportunity to take advantage of one of the most powerful economic engines the world has ever known: venture capital. To do so, you need to woo, impress, and persuade venture... View Details

      • 14 Aug 2006
      • HBS Case

      On Managing with Bobby Knight and “Coach K”

      keep us in the right defensive position. It was all about drills, it was all about discipline. In retrospect, he got us to work on the fundamentals of basketball, the things we didn't want to do. We dreaded the day that he would come to... View Details
      Keywords: by Sean Silverthorne; Sports
      • Fast Answer

      Bloomberg: futures

      S&P 500 traded on the CME. Click on your index and select CT Contract Table to proceed to list of open futures contracts. The Contract Table lists the S&P 500 index itself (SPX) and currently active and prospective futures contracts for the index. For a... View Details
      • Blog

      Making the Decision to Attend: Our Participants Share Their Stories

      right time? Many find it challenging to make time for education but, once they attend, they discover that for significant career development this time is important to reenergize and gain a broader perspective. "It was a difficult decision... View Details
      • 24 May 2021
      • Op-Ed

      Can Fabric Waste Become Fashion’s Resource?

      COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
      Keywords: by Geoffrey Jones and Shelly Xu; Fashion
      • 12 Nov 2001
      • Research & Ideas

      The Three Components of Family Governance

      right topics are a costly waste of time. I want to point out again that a family council or family assembly complements rather than replaces the board of directors. The family council sets policy for the family and recommends policy that... View Details
      • Blog

      Discover Upcoming HBS Executive Education Programs

      more comprehensive way, our calendar makes it easy to browse the options. You can easily scan for topics, dates, fees, or programs that fulfill certificate requirements. Check out our HBS Executive Education Program Calendar! We are sure to have a powerful learning... View Details
      • Blog

      Eight Steps to Board Success for Female Executives

      right board seat for you—and navigating the selection and onboarding process. Step 1: Refine Your Targets You don't just want to join a board—you want to be an outstanding board member. Make sure to find a company where you can really add... View Details
      • 16 Feb 2010
      • Research & Ideas

      The Outside-In Approach to Customer Service

      pay insufficient attention to encouraging employees to cooperate. And when they do consider cooperation, they rely too heavily on incentives alone as the panacea. Those who get it right recognize that changing behavior requires a... View Details
      Keywords: by Sarah Jane Gilbert; Consumer Products
      • 01 Jun 2024
      • News

      Again and Again

      Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details
      Keywords: Publishing Industries (except Internet); Information
      • January 2016 (Revised February 2016)
      • Case

      Citizens United and Corporate Speech

      By: David Moss and Marc Campasano
      The story of Citizens United began in late 2007, as leading members of the Republican and Democratic parties were preparing for the 2008 presidential primaries. Democrats expected a three-way contest in their party between Senator Barack Obama of Illinois, Senator (and... View Details
      Keywords: Rights; Internet and the Web; Political Elections; Lawsuits and Litigation; Business and Government Relations
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      • 04 Jun 2020
      • Book

      It’s Not About You: Why Leaders Need to Look Outward

      diagnose whether or not you're optimizing on it. And then, more important, how you can fix it immediately. It’s not, “Oh, my gosh. We have to rebuild trust. Let's come up with a five-year plan.” You will have wasted four years and 11 months. Senz: What are some... View Details
      Keywords: by Kristen Senz
      • 01 Mar 2024
      • News

      Vital Signs

      Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details
      Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
      • 06 Sep 2022
      • Research & Ideas

      Does Hybrid Work Actually Work? Insights from 30,000 Emails

      ideal solution, according to a new working paper, might be a compromise: Hybrid schedules in which employees roughly split their workweeks between the home and office appear to work best. These schedules allow for the right mix of... View Details
      Keywords: by Ben Rand
      • 30 May 2005
      • Research & Ideas

      Six Steps for Making Your Threat Credible

      outsource at the right price. 4. Delegate authority to someone who will follow through on the threat The time, energy, and resources that you devote to reaching agreement can suggest that you're desperate for a deal—any deal. The greater... View Details
      Keywords: by Deepak Malhotra
      • 24 Feb 2021
      • Lessons from the Classroom

      What History's Biggest Wars Teach Us About Leading in Peace

      the question of what conditions are necessary to improve the odds of success, and whether and when it is worth investing in changing conditions, rather than waiting for the right conditions to emerge.” Cuban Missile Crisis (October 16-29,... View Details
      Keywords: by Lane Lambert