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  • 03 Mar 2015
  • First Look

First Look: March 3

of innovative consumer products, using personal videos created by product makers, had led to its initial success. In 2014, the company launched The Grommet Wholesale, a similar platform targeting retailers. Was this the best way to... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

forced me to work hard to develop ways to support my proposition, which ultimately they came to see as reasonable, if not obvious in retrospect. Since that time, my research has continued to investigate how group dynamics affect an... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Jun 2016
  • First Look

June 14, 2016

practices are broadly familiar, their application within cross-industry teams calls for unique leadership approaches that combine flexibility, open-mindedness, humility, and fierce resolve. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51140 2016... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

emerged. Some (relatively rich) emerging countries now exploit the economic advantage of relatively low labor costs to move quickly into the manufacture of high-tech products, such as wireless phones, microprocessors, personal computers,... View Details
Keywords: by Martha Lagace
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

at the level of (a) organizational collectives, (b) single organizations, (c) organizational building blocks, and (d) individuals. Building on this framework, we develop a general model that points to major avenues for future research and... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

was on the horizon, because 2.5" drives would be too large for next-generation portable devices, such as ultrathin laptops and personal digital assistants (PDAs). They speculated that if HP could View Details
Keywords: by Clark Gilbert; Technology
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

parties creatively search for mutual gain, and hardball, where each party ruthlessly presses its own advantage. "Win-win has much to say for it," Wheeler says. "But it's not appropriate in every case. If the other person refuses to... View Details
Keywords: by Michael Blanding
  • 10 Nov 2015
  • First Look

November 10, 2015

innovation, by encouraging workers to cultivate their individual strengths and to speak up when they have ideas for improvements. And they can develop and empower their employees to solve problems instead of turning automatically to... View Details
Keywords: Sean Silverthorne
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

of promoting from within, particularly with its chefs, and it took time to develop the necessary talent. Now DO & CO faced a decision: What type of growth should it pursue, and at what pace? Purchase this... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

get to the top, quality people keep you there." Other respondents helped develop a kind of construct for NSM, one encompassing a number of other management behaviors. For example, Gerald Nanninga couched his support in these terms:... View Details
Keywords: by James Heskett
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

effective implementation. Matt Crichton pointed out that "... you can have the biggest idea in the world but if you don’t make it personal in your employees’ lives ... the idea will go nowhere." In Kathryn Yates’ words,... View Details
Keywords: by James Heskett
  • 09 Mar 2003
  • Research & Ideas

Education, Technology, and Business: What’s the Catch?

cultural affinity to education, having been educated in four different countries. Also, education is the second largest industry in the U.S., although business schools don't give this much attention, said Kalliarekos. A personal lifelong... View Details
Keywords: by Carla Tishler; Education
  • 09 Jul 2014
  • Research & Ideas

How Business Leaders Can Strengthen American Schools

its human capital," says Rivkin. "So if we're really falling down in that arena, we have an economic problem so important that business leaders can't sit on the sidelines." On the positive side, this could be a promising moment for American education.... View Details
Keywords: by Julia Hanna; Education
  • October 2019 (Revised December 2019)
  • Supplement

Extend Fertility: Conceiving the Market for Egg Preservation (B)

By: Debora L. Spar and Olivia Hull
Keywords: Strategy; Information Technology; Business Startups; Entrepreneurship; Innovation Strategy; Technological Innovation; Commercialization; Science-Based Business; Marketing Strategy; Business Plan; Product Marketing; Product Launch; Product Positioning; Mission and Purpose; Personal Development and Career; Social Issues; Integration; Health; Health Industry
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  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

developing fresh capabilities for organizations. Based on a study of all the programs offered by the business schools, consultancies, corporate universities, and online education providers, we analyze the advantages, and the constraints,... View Details
Keywords: Sean Silverthorne
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

importance of these effects depends on the nature of the innovation problem being solved. The analysis uses data from TopCoder's software contest platform, on which elite software developers were assigned different problems to solve... View Details
Keywords: Martha Lagace
  • 10 Feb 2009
  • First Look

First Look: February 10, 2009

http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=509004 The Great Moderation Harvard Business School Note 709-023 The Great Moderation is a significant decline in the volatility of fluctuations in most macroeconomic variables that the... View Details
Keywords: Martha Lagace
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

Authors:Mark Mortensen and Tsedal Neeley Publication:pub Abstract Scholars argue that direct knowledge about distant colleagues is crucial for fostering trust in global collaboration. However, their arguments focus mainly on how trust accrues from knowledge about... View Details
Keywords: Sean Silverthorne
  • 19 May 2009
  • First Look

First Look: May 19, 2009

Nations Clean Development Mechanism Executive Board to China, for use of Arcadia's rice varieties, since they enabled farmers to reduce nitrogen fertilizer use, in turn lowering greenhouse gas emissions. But the company's proprietary... View Details
Keywords: Martha Lagace

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