Organizational Development - Publications - Faculty & Research

2010
Working Paper

When Open Architecture Beats Closed: The Entrepreneurial Use of Architectural Knowledge

This paper describes how entrepreneurial firms can use superior architectural knowledge to open up a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new open architecture... View Details

Keywords: Entrepreneurship; Investment Return; Growth and Development Strategy; Product Design; Organizational Design; Competitive Advantage; Technology Industry

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February 2007 (Revised April 2010)
Case

Wyeth Pharmaceuticals: Spurring Scientific Creativity with Metrics

By: Robert S. Huckman, Gary P. Pisano and Mark Rennella

Describes the reorganization of the drug discovery organization at Wyeth Pharmaceuticals and focuses on the decisions to: (1) centralize decision-making within drug discovery and (2) institute numerical metrics--jointly affecting all R&D scientists--for the progression... View Details

Keywords: Decision Making; Measurement and Metrics; Business Processes; Organizational Structure; Research and Development; Science-Based Business; Creativity; Pharmaceutical Industry

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March 1996 (Revised February 1997)
Case

Change Agent Program at Siemens Nixdorf, The

By: Rosabeth M. Kanter, John F. McGuire and Afroze A Mohammed

To change its culture, the German computer giant Siemens Nixdorf Information Systems launched a program to train 21 "change agents" who would lead entrepreneurial projects designed to get results and to serve as models of a new style. View Details

Keywords: Change Management; Organizational Culture; Training; Leadership Development; Programs; Human Resources; Corporate Entrepreneurship; Business Model; Computer Industry; Germany

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February 2008
Case

Moët Hennessy España

By: Tiziana Casciaro, Vincent Dessain and Elena Corsi

Since being appointed CEO of Moët Hennessy España (MHE), the Spanish subsidiary of the wine & spirits business of Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury products group, Ramiro Otano had overseen a spectacularly successful run at the company by... View Details

Keywords: Interpersonal Communication; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Performance Effectiveness; Groups and Teams; Food and Beverage Industry; Spain

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July 2002 (Revised December 2002)
Case

Mercer Management Consulting (A)

By: Thomas J. DeLong and Michael Echenberg

Insurance giant Marsh & McLennan acquires management consulting firms Temple, Barker & Sloane (TBS) in 1987 and Strategic Planning Associates (SPA) in 1990 and sets out to merge the two. The merger proceeds slowly and painfully. Following the February 1990 merger,... View Details

Keywords: Mergers and Acquisitions; Business Model; Decision Making; Organizational Culture; Personal Development and Career; Horizontal Integration; Consulting Industry

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15 Feb 2011
First Look

First Look: Feb. 15

published field studies of men doing dangerous work, to induce a model of how organizational cultures equip men to "do" and "undo" gender at work. Breakthrough Inventions and the Growth of Innovation Clusters... View Details

Keywords: Sean Silverthorne

01 Jun 1998
News

Chai Ling

"China's democracy and free-market economy will require people with a solid understanding of capital markets, advanced management skills, and experience in global competition," she says. After developing her skills and establishing a... View Details

Keywords: Garry Emmons; photograph by Webb Chappell

05 Apr 2011
First Look

First Look: April 5

Authors:Tiona Zuzul and Amy C. Edmondson Abstract Building on research in strategy formation and organizational innovation, this paper reports on a field study of a young company in the sustainable cities industry. We examine how company... View Details

Keywords: Sean Silverthorne

14 Dec 2020
Blog Post

Our Top 5 Blog Posts of 2020

virtual experience requires plans to onboard, train, and develop impactful work for students to take on during this abnormal time. 2. Actively Addressing Unconscious Bias in Recruiting The importance of naming and addressing institutional... View Details

Keywords: All Industries

Student-Profile

Anil Doshi

economists, operations management scholars, organizational theorists, and others studying topics ranging from open innovation to information technology to product innovation. I have borrowed freely from these many perspectives to View Details

13 Sep 2011
First Look

First Look: September 13

different stakeholders base their trust. As a result, dominant conceptualizations of organizational trust are overly generalized. Building on existing research on organizational trust and stakeholder theory,... View Details

Keywords: Sean Silverthorne

07 Oct 2008
First Look

First Look: October 7, 2008

Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon... View Details

Keywords: Martha Lagace

15 Dec 2009
First Look

First Look: Dec. 15, 2009

Massachusetts General Hospital's efforts to restructure quality and safety to illustrate the value of beginning with a focus on organizational culture, using a systematic process of engaging clinical leadership, View Details

Keywords: Martha Lagace

Portrait Project

Hugh Yoon

My younger sister suffers from an acute mental disability. With the mental development of a young child, she has trouble controlling her emotions, and her behavior can be erratic. I cannot describe the sacrifices my parents have made for... View Details

Web

Residents & Fellows Course - Institute For Strategy And Competitiveness

Residents & Fellows Course Value-Based Health Care Delivery for Residents & Fellows There is growing recognition that true health care reform will require major strategic and organizational changes in the way health care is actually... View Details

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

Summing Up "Good attitudes supercharge organizational performance beyond what the skill/talent level would indicate," according to Perry Miles. "Attitude is one of the strongest determinants of performance," added... View Details

Keywords: by James Heskett

01 Dec 2001
News

Faculty News

and the MBA elective The Coming of Managerial Capitalism. Koehn's research and writing focus on branding, business strategy, and connecting with customers and on the broad range of economic, social, and organizational transitions that... View Details

Keywords: reunions; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2022
News

Program Catalyzes New Streams of Research

a race and diversity expert partner in the School’s ambitious plan to develop and disseminate course material on advancing racial equity in business. Courtesy Damon Phillips Damon Phillips, Robert Steinberg Professor of Management,... View Details

Keywords: Jennifer Gillespie

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

Knowledge. "The organizational challenge comes as all stakeholders get together and hammer out common definitions. This might not seem like the kind of work that leads to disputes, but it is," he says. Sara Grant: In looking at... View Details

Keywords: by Sara Grant

April 2013 (Revised November 2013)
Case

Growing Financial Services in India: Aditya Birla Financial Services Group

By: Paul M. Healy and Rachna Tahilyani

Aditya Birla Financial Services Group is a large, broad-based, Indian financial services institution offering products ranging from life insurance and mutual funds to private equity. The company has witnessed a turnaround in recent years and regained lost market share.... View Details