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  • All HBS Web  (3,413)
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  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

of power, and we examine this idea in the context of advice giving. Specifically, we show a) that advice giving is an interpersonal behavior that enhances individuals’ sense of power and b) that those who seek power are motivated to... View Details
Keywords: Sean Silverthorne
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Teaching Note 515-086, March 2015. (Email mking@hbs.edu for a courtesy copy.)
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

has more information on that dog than you do as a potential buyer or pet guardian, and that can lead to adverse situations,” Exley says. “The information asymmetry and search costs were what really motivated Wagaroo.” In his research on... View Details
Keywords: by Carmen Nobel; Retail
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

aware that fostering a culture of intense competition, in an honest attempt to motivate employees, may instead induce unethical behavior. At the same time, they need to consider the possibility that their rivals are misbehaving in the... View Details
Keywords: by Carmen Nobel; Auto
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

dependent on large firms for major sources of revenue. Interestingly, this can mean that small business owners may be the first ones to feel the economic squeeze, which increases their motivation to find new opportunities. We see an... View Details
Keywords: by Staff
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are recognizing that skilled and View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

must distinguish these two very different agendas, which present different organizational challenges. As I will develop more fully in my next book, best practice improvement is organizationally much easier to deal with than developing and adhering to a strategy. It is... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 28 Jan 2014
  • First Look

First Look: January 28

economic trends a central economic activity and shed light on the mechanics of financial markets by providing a range of statistics and information about individual firms. They also raised questions that are still relevant today. What is science and what is merely... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

of the firm. There is substantial evidence for this: see Danny Miller and Isabelle Le Breton-Miller's book Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. These leaders also start with the View Details
Keywords: by Martha Lagace
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 31 May 2011
  • First Look

First Look: May 31

Despite the increasing importance of social and environmental practices, they also had a cost for the firm and its portfolio companies. How could the firm most effectively motivate its portfolio companies to actively integrate social and... View Details
Keywords: Sean Silverthorne
  • 04 Aug 2009
  • First Look

First Look: August 4

there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They also show that too much corporate emphasis on payroll management may View Details
Keywords: Martha Lagace
  • April 2025
  • Case

Giving Up on a Passion: Elizabeth Rowe at the Boston Symphony Orchestra

By: Jon M. Jachimowicz, Maisie Wiltshire-Gordon and Alexis Lefort
For 20 years, Elizabeth Rowe was a world-renowned principal flutist with the Boston Symphony Orchestra. But in 2024, Rowe decided to leave her position to pursue a new full-time career as a leadership coach. At 50, Rowe was well under the typical retirement age, and,... View Details
Keywords: Arts; Small Business; Social Media; Cost vs Benefits; Decision Choices and Conditions; Decisions; Learning; Music Entertainment; Values and Beliefs; Creativity; Happiness; Identity; Interests; Satisfaction; Motivation and Incentives; Prejudice and Bias; Reputation; Culture; Resignation and Termination; Personal Development and Career; Consulting Industry; Fine Arts Industry; Music Industry; United States
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Jachimowicz, Jon M., Maisie Wiltshire-Gordon, and Alexis Lefort. "Giving Up on a Passion: Elizabeth Rowe at the Boston Symphony Orchestra." Harvard Business School Case 425-037, April 2025.
  • March 2023
  • Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (B): Insights and Experiments at Pensaar Design." Harvard Business School Supplement 923-034, March 2023.
  • 30 Sep 2014
  • First Look

First Look: September 30

IDEO designers, and it poses the following questions: which types of client work keep designers most motivated and engaged at work, and what are the implications for the client relationships IDEO should pursue? Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2013
  • Research & Ideas

Neuroeconomics: Eyes, Brain, Business

to be an intrinsic desire to see minds even where there are no minds," she explains. "People see faces in clouds, in burnt toast, and in all these things where it just doesn't make sense. It reveals a sensitivity to human form that might underlie an intrinsic View Details
Keywords: by Carmen Nobel
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

Herzlinger Publication:McGraw-Hill, 2007 Abstract In the battle for U.S. health care, patients and doctors are losing. Who Killed Health Care? shows how to win the war. One of the nation's most respected health care analysts, Regina Herzlinger, exposes the View Details
Keywords: Martha Lagace
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

these periods of uncertainty as motivation to innovate, taking digital technology into new territory. Pixar Studios, MSNBC, the Xbox, and the phenomena of "infotainment" all arose from the ashes of the corporate controversies.... View Details
Keywords: Martha Lagace
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

to the educational and developmental processes. Through this alliance, HP has enhanced its reputation in the educational community, and participating employees have enjoyed highly motivating and satisfying experiences. Businesses and... View Details
Keywords: by James Austin
  • 13 Oct 2015
  • First Look

October 13, 2015

of the design of crowdfunding platforms can therefore be understood as attempts to deal with attendant "free-rider" problems in motivating contributions. Reviewing institutional features of today's crowdfunding, we clarify that... View Details
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