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  • September 1996 (Revised September 1999)
  • Case

Mobil USM&R (A): Linking the Balanced Scorecard

By: Robert S. Kaplan
The CEO of the marketing and refining division of a major oil company is in the midst of implementing a profit turnaround. He transforms the strongly centralized, functionally-organized division into 17 independent business units and 14 internal service companies. The... View Details
Keywords: Organizational Change and Adaptation; Measurement and Metrics; Management Practices and Processes; Organizational Design; Balanced Scorecard; Corporate Strategy; Mining Industry; Energy Industry
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Kaplan, Robert S. "Mobil USM&R (A): Linking the Balanced Scorecard." Harvard Business School Case 197-025, September 1996. (Revised September 1999.)
  • 11 Jun 2024
  • In Practice

The Harvard Business School Faculty Summer Reader 2024

As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
Keywords: by Avery Forman

    Henry W. McGee

    Henry McGee joined the HBS faculty in 2013 after retiring as President of HBO Home Entertainment, the digital and DVD program distribution division of Home Box Office, the pioneering premium television company. A member of the Entrepreneurial Management Unit,... View Details

    Keywords: television; motion pictures; media; e-commerce industry; entertainment; broadcasting; distribution; health care; journalism; wholesale; arts; nonprofit industry
    • October 2017 (Revised September 2022)
    • Teaching Note

    Fuyao Glass America: Sourcing Decision

    By: Willy Shih
    This case is about globalization: a Chinese company has decided to locate a production facility close to its customers in the U.S., but a recent contract bid means it will lose money, at least initially, by supplying product from that factory. The purpose of this case... View Details
    Keywords: Supply Chains; Labor Market; Labor Supply; Arbitrage; Tradable Sector; Supply Chain Management; Supply Chain; Labor; Globalization; Globalized Markets and Industries; Geographic Location; Auto Industry; United States; China
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    Shih, Willy. "Fuyao Glass America: Sourcing Decision." Harvard Business School Teaching Note 618-032, October 2017. (Revised September 2022.)
    • 24 Sep 2007
    • Research & Ideas

    The FDA: What Will the Next 100 Years Bring?

    but not impede innovations targeted to specific subgroups. Q: What are you working on next? A: I recently joined the Business, Government & International Economy unit at HBS and am in the early stages of developing a research project... View Details
    Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
    • March 2016 (Revised May 2018)
    • Case

    ASOS PLC

    By: John R. Wells and Gabriel Ellsworth
    Launched in 2000, ASOS was one of the world’s largest online fashion specialists in 2018. Focusing on young consumers aged 16–25 years, the company offered over 85,000 items on its websites, many times more than the largest fashion stores, and added several thousand... View Details
    Keywords: ASOS; AsSeenOnScreen; Online Fashion; Online Apparel; Nick Beighton; Nick Robertson; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Social Media; Marketplaces; Shipping; Advertising; Digital Marketing; Business Growth and Maturation; Business Model; Business Startups; For-Profit Firms; Customer Focus and Relationships; Age; Gender; Currency Exchange Rate; Profit; Revenue; Geography; Geographic Scope; Global Range; Global Strategy; Globalized Firms and Management; Globalized Markets and Industries; Business History; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Succession; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Product Positioning; Social Marketing; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Public Ownership; Problems and Challenges; Strategy; Adaptation; Business Strategy; Competition; Competitive Strategy; Corporate Strategy; Expansion; Vertical Integration; Segmentation; Internet and the Web; Mobile and Wireless Technology; Apparel and Accessories Industry; Fashion Industry; Retail Industry; United Kingdom; England; London
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    Wells, John R., and Gabriel Ellsworth. "ASOS PLC." Harvard Business School Case 716-449, March 2016. (Revised May 2018.)
    • 2009
    • Working Paper

    Gray Markets and Multinational Transfer Pricing

    By: Romana L. Autrey and Francesco Bova
    Gray markets arise when a manufacturer's products are sold outside of its authorized channels, for instance when goods designated for a foreign market are resold domestically. One method multinationals use to combat gray markets is to increase internal transfer prices... View Details
    Keywords: Price; Multinational Firms and Management; Demand and Consumers; Distribution Channels; Business and Government Relations; Sales; Competitive Strategy
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    Autrey, Romana L., and Francesco Bova. "Gray Markets and Multinational Transfer Pricing." Harvard Business School Working Paper, No. 09-098, February 2009. (Revised October 2009.)
    • 2024
    • Working Paper

    Appropriate Entrepreneurship? The Rise of China and the Developing World

    By: Josh Lerner, Junxi Liu, Jacob Moscona and David Yang
    Global innovation and entrepreneurship has traditionally been dominated by a handful of high-income countries, especially the US. This paper investigates the international consequences of the rise of a new hub for innovation, focusing on the dramatic growth of... View Details
    Keywords: Entrepreneurship; Venture Capital; Emerging Markets; Economic Growth; China
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    Lerner, Josh, Junxi Liu, Jacob Moscona, and David Yang. "Appropriate Entrepreneurship? The Rise of China and the Developing World." Harvard Business School Working Paper, No. 24-061, March 2024. (Revise and Resubmit, Journal of Political Economy. National Bureau of Economic Research Working Paper No. 31898 and European Corporate Governance Institute Working Paper No. 964/2024. Related discussion published as “China’s Rise Reshaped Global Entrepreneurship and Expanded the Benefits of Innovation,” VoxDev, 2024 and “Sharing the Entrepreneurial Wealth,” VoxChina, 2024 and VoxEU, 2024.)
    • Article

    Competition and Cost Accounting

    By: V.G. Narayanan and Michael Smith
    The central theme of Competition and Cost Accounting is that strategic considerations may make it desirable for a firm to have divisions and product managers internalize something other than their true costs. In the case of transfer prices, a high transfer price... View Details
    Keywords: Cost Allocation; Transfer Pricing; Decentralization; Bertrand And Cournot Competition; Cost Accounting
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    Narayanan, V.G., and Michael Smith. "Competition and Cost Accounting." Foundations and Trends® in Accounting 7, no. 3 (2012): 131–195. (Published: 11 April 2013.)
    • June 2013 (Revised August 2013)
    • Case

    AVA.ph: Growing a Filipino E-Commerce Company

    By: William R. Kerr and Henry Motte-Munoz
    AVA is a three-year old e-commerce company in the Philippines. From its early start mimicking the Gilt Groupe concept of online flash sales, the company has grown into a broader e-commerce platform for local fashion commerce. Oliver Segovia needs to evaluate where AVA... View Details
    Keywords: Digital Platforms; Business Growth and Maturation; Internet and the Web; Entrepreneurship; Growth and Development Strategy; Fashion Industry; Retail Industry; Philippines
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    Kerr, William R., and Henry Motte-Munoz. "AVA.ph: Growing a Filipino E-Commerce Company." Harvard Business School Case 813-188, June 2013. (Revised August 2013.)
    • January 2009 (Revised February 2009)
    • Case

    Grupo Bimbo: Growth and Social Responsibility

    By: V. Kasturi Rangan and Regina Garcia-Cuellar
    Bimbo, headquartered in Mexico with 2008 sales of $7 billion, was one of the largest bakery companies in the world. Even as it had grown spectacularly in the last several decades, the company had earned a stellar reputation for its corporate social responsibility... View Details
    Keywords: Global Strategy; Growth and Development Strategy; Corporate Social Responsibility and Impact; Reputation; Expansion; Food and Beverage Industry; Mexico
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    Rangan, V. Kasturi, and Regina Garcia-Cuellar. "Grupo Bimbo: Growth and Social Responsibility." Harvard Business School Case 509-025, January 2009. (Revised February 2009.)
    • March 2008 (Revised April 2009)
    • Case

    The Xiamen PX Project: The Rule of Contract or Citizens in China Today

    This case examines the effect of environmental activism on China's investment climate, focusing on the petrochemical sector. It shows how tensions between a country's national economic development goals and political constraints make for a more unpredictable investment... View Details
    Keywords: Developing Countries and Economies; Investment; Governing Rules, Regulations, and Reforms; Business and Government Relations; Environmental Sustainability; Conflict and Resolution; China
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    Abrami, Regina M., and Weiqi Zhang. "The Xiamen PX Project: The Rule of Contract or Citizens in China Today." Harvard Business School Case 808-123, March 2008. (Revised April 2009.)
    • August 2003 (Revised January 2013)
    • Case

    Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations

    By: Geoffrey Jones and Cate Reavis
    Considers the lawsuits filed on behalf of victims of apartheid against multinationals who operated in South Africa prior to 1994. Reviews the debates about divestment from and sanctions against South Africa from the 1950s. Includes case studies of companies that... View Details
    Keywords: Ethics; Multinational Firms and Management; Government Legislation; Lawsuits and Litigation; Business and Government Relations; Prejudice and Bias; South Africa
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    Jones, Geoffrey, and Cate Reavis. "Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations." Harvard Business School Case 804-027, August 2003. (Revised January 2013.)
    • February 1990 (Revised December 1993)
    • Case

    Fusion Systems Corp. in Japan (A)

    Describes the international business of Fusion Systems Corp., a small high technology American firm, and a five-year patent dispute the company has in Japan with Mitsubishi Electric. Also describes key features of the intellectual property systems in Japan and related... View Details
    Keywords: Patents; Conflict and Resolution; Technology Industry; Japan; United States
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    Gomes-Casseres, Benjamin. "Fusion Systems Corp. in Japan (A)." Harvard Business School Case 390-021, February 1990. (Revised December 1993.)
    • May 1988 (Revised March 1990)
    • Case

    Matsushita Electric Industrial (MEI) in 1987

    By: Christopher A. Bartlett and Sumantra Ghoshal
    Describes the development of Matsushita's international operations and the building of its dominant competitive position in the consumer electronics industry. Picks up the major challenges facing the company in 1987 as both its product focus and geographic posture are... View Details
    Keywords: Global Strategy; Goods and Commodities; Product Positioning; Problems and Challenges; Business Strategy; Competitive Strategy; Value; Electronics Industry
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    Bartlett, Christopher A., and Sumantra Ghoshal. "Matsushita Electric Industrial (MEI) in 1987." Harvard Business School Case 388-144, May 1988. (Revised March 1990.)
    • 08 Aug 2016
    • News

    HBX Announces New Finance Certificate Program, Set to Enroll First Participants in November

    • 08 Jan 2020
    • News

    Unpacking Amazon’s Workforce Development Strategy

    • April 2011 (Revised January 2024)
    • Case

    The Greek Crisis: Tragedy or Opportunity?

    By: Dante Roscini, Jonathan Schlefer and Konstantinos Dimitriou
    After its 2009-2010 fiscal crisis shook the euro, could the Greek government stabilize debt, avoid default, and stay on the euro? This case looks at the Greek social and political road to fiscal crisis; the economics of that crisis and efforts to recover from it; the... View Details
    Keywords: Financial Crisis; Borrowing and Debt; Currency; Financial Condition; Central Banking; Financial Markets; International Finance; Policy; Conflict Management; Cooperation; Public Administration Industry; Greece
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    Roscini, Dante, Jonathan Schlefer, and Konstantinos Dimitriou. "The Greek Crisis: Tragedy or Opportunity?" Harvard Business School Case 711-088, April 2011. (Revised January 2024.)
    • August 2002
    • Other Article

    The Determinants of National Innovative Capacity

    By: Jeffrey L. Furman, Michael E. Porter and Scott Stern
    Motivated by differences in innovation intensity across advanced economies, this paper presents an empirical examination of the determinants of country-level production of international patents. We introduce a novel framework based on the concept of national innovative... View Details
    Keywords: Economics; Growth and Development
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    Furman, Jeffrey L., Michael E. Porter, and Scott Stern. "The Determinants of National Innovative Capacity." Research Policy 31, no. 6 (August 2002): 899–933.
    • June 2006 (Revised August 2006)
    • Background Note

    The Virtual Entrepreneurial Team Exercise—VETE ; Overview and Instructions for Participants

    By: Daniel J. Isenberg
    Describes the virtual entrepreneurial team exercise, a role-play simulation involving teams of five students from several international business schools around the world. Provides a detailed set of instructions to faculty from non-HBS business schools. The teams... View Details
    Keywords: Groups and Teams; Entrepreneurship
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    Isenberg, Daniel J. "The Virtual Entrepreneurial Team Exercise—VETE ; Overview and Instructions for Participants." Harvard Business School Background Note 806-158, June 2006. (Revised August 2006.)
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