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  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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  • 2010
  • Working Paper

Do Call Centers Promote Education? Evidence from India

By: Emily Fair Oster and Mary Bryce Millett
Over the last two decades in India there have been large increases in outsourced jobs and large increases in schooling rates, particularly in English. Existing evidence suggests the trends are broadly related. In this paper we explore how localized these impacts are;... View Details
Keywords: Job Cuts and Outsourcing; Education; Training; Geographic Location; Technology Industry; India
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    Tom Nicholas

    Tom Nicholas is William J. Abernathy Professor of Business Administration at Harvard Business School. He is British and holds a doctorate from Oxford University. His research focuses on the history of entrepreneurship, innovation and finance. His book (VC: An... View Details

    Keywords: high technology; high technology
    • July 2000 (Revised April 2001)
    • Case

    Agricultural Biotechnology and its Regulation

    By: Forest L. Reinhardt
    In the United States, genetically modified corn and soybeans are now widely grown and consumed. In Europe, however, they have been dubbed "Frankenstein foods," shunned by packaged food manufacturers, and subjected to a host of governmental restrictions. This case... View Details
    Keywords: Agribusiness; Genetics; Governing Rules, Regulations, and Reforms; Corporate Strategy; Trade; Law; Goods and Commodities; Safety; Environmental Sustainability; Government and Politics; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Europe; United States
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    • October 2005
    • Case

    Wipro Technologies: The Factory Model

    Based in Bangalore, Wipro Technologies is a rapidly growing software services company. Wipro is experimenting with a new software service delivery model that draws on the principles of the Toyota production system and "lean" manufacturing. Addresses the advantages and... View Details
    Keywords: Job Cuts and Outsourcing; Service Operations; Applications and Software; Standards; Information Technology Industry; Bangalore
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    • Article

    Fly-by-Night Firms and the Market for Product Reviews

    By: Gerald R. Faulhaber and Dennis A. Yao
    This paper presents a model that permits third-party information provision in a market characterized by information asymmetries and reputation formation. The model is used to examine how the market for information provision affects prices and supply in the primary... View Details
    Keywords: Markets; Reputation; SWOT Analysis; Mathematical Methods; Price Bubble; Inflation and Deflation; Duopoly and Oligopoly; Cost; Information; Quality; Price; Competitive Advantage; Information Industry
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    • 29 Jul 2017
    • News

    Fund managers challenged to confront lack of ethnic diversity

    • December 2022 (Revised May 2023)
    • Case

    Iberdrola: Leading the Energy Revolution

    By: Juan Alcácer and Emer Moloney
    At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and... View Details
    Keywords: Energy; Energy Generation; Energy Sources; Non-Renewable Energy; Renewable Energy; Engineering; Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Leadership; Growth and Development Strategy; Market Timing; Industry Growth; Mission and Purpose; Strategy; Energy Industry; Green Technology Industry; Utilities Industry; Transportation Industry; Auto Industry; Spain; United Kingdom; United States; Brazil; Mexico
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    • July 2022
    • Supplement

    Solution for E-Commerce Analytics for CPG Firms (C): Free Delivery Terms

    By: Ayelet Israeli
    Keywords: Data; Data Analysis; Data Analytics; Data Sharing; CPG; Consumer Packaged Goods (CPG); Delivery Planning; Customer Lifetime Value; Online Channel; Retail; Retail Analytics; Retailing Industry; Ecommerce; Grocery; Optimization; Analytics and Data Science; Analysis; Customer Value and Value Chain; Marketing Channels; E-commerce; Retail Industry; Retail Industry; United States
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    • Article

    Was the Wealth of Nations Determined in 1000 B.C.?

    By: Diego A. Comin, Bill Easterly and Erick Gong
    We assemble a dataset on technology adoption in 1000 B.C., 0 A.D., and 1500 A.D. for the predecessors to today's nation states. We find that this very old history of technology adoption is surprisingly significant for today's national development outcomes. Our strong... View Details
    Keywords: Cost Accounting; Information Technology; Technology Adoption; Growth and Development; Adoption; Business Strategy; Cost; Cost Management; Cross-Cultural and Cross-Border Issues; Culture; Technology Industry
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    • October 2023
    • Case

    Making Progress at Progress Software (A)

    By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
    In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
    Keywords: Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria
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    • 03 Nov 2010
    • Working Paper Summaries

    How Did Increased Competition Affect Credit Ratings?

    Keywords: by Bo Becker & Todd Milbourn; Financial Services
    • April 2014 (Revised June 2015)
    • Case

    Making stickK Stick: The Business of Behavioral Economics

    By: Leslie John, Michael Norton and Michael Norris
    Email mking@hbs.edu for a courtesy copy.

    stickK.com, a website that uses behavioral economics to help users achieve their goals, must choose between a direct-to-consumer or business-to-business model. The case... View Details
    Keywords: Behavioral Economics; Behavior Change; B2B Vs. B2C; Human Resource Management; Marketing Of Innovations; Health ＆ Wellness; Weight Loss; Charitable Giving; Marketing; Consumer Behavior; Entrepreneurship; Internet and the Web; Health; Business Model; Sales; Human Resources; Health Industry; United States
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    • 28 Mar 2012
    • What Do You Think?

    Are Factory Jobs Important to the Economy?

    which the directors toured a newly-created "beauty park" in the US, where companies cooperating to create and manufacture new fashion beauty products are located together in one light industrial park. It is a reflection of colleagues Gary... View Details
    Keywords: by James Heskett; Manufacturing
    • June 2006 (Revised September 2006)
    • Case

    Euronext.liffe and the Over-the-Counter Derivatives Market (A)

    Euronext.liffe, a derivatives trading exchange, had just finished rolling out three new services targeted at the over-the-counter (OTC) market in 2004. The services offered automated confirmation and clearing for OTC equity derivatives. Yet, developments in the... View Details
    Keywords: Value Creation; Product Positioning; Competition; Financial Markets; Network Effects; Cooperation
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    • 17 Jun 2020
    • News

    Harvard Business School Introduces 2020-2021 Blavatnik Fellows in Life Science Entrepreneurship

      Jaxon Wu

      Jaxon Wu earned his Bachelor of Arts with Honors from Johns Hopkins University where he studied History of Science, Medicine, and Technology and Mathematics. In college, Jaxon worked at both the Johns Hopkins University School of Medicine and the Johns Hopkins... View Details
      • 27 Oct 2016
      • Blog Post

      Meet the Management Consulting Club

      Mission Statement The Management Consulting Club is one of the most popular student clubs on campus with an annual membership of over 250 students. We aim to serve as a bridge between the industry and Harvard Business School students,... View Details
      Keywords: Consulting
      • 08 Jul 2019
      • News

      When the World Matches the Apocalypse in Your Novel

      • April 2000 (Revised November 2000)
      • Case

      Computer Power Group: Designing Brand Architecture

      Computer Power Group (CPG), an Australian-based consulting, education, and staffing placement firm in the IT industry, is contemplating a brand architecture capable of structuring its eight branded business units. CEO Peter James is particularly curious about whether a... View Details
      Keywords: Brands and Branding; Employment Industry; Employment Industry; Employment Industry; Australia
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